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Brainstorming Social Media Conversations



PART 1: Your Social Media Visualization - Describe what you saw in your
visualization:

   What goal are you addressing through the use of social media?

   What is different about the way your organization is communicating/using
    social media?

   What are you hearing from staff, clients, customers, patients, funders,
    community members, colleagues, etc related to your social media efforts?

   How do you know you are being successful in your efforts?

   Who is working on your social media plan?

   What does your leadership team in the organization now say about the use of
    social media?

   What impacts do you see within the organization as a result of your social
    media efforts?

   What else did you notice?
Page |2



(Working with a partner)

PART 2: Building on Your Social Media Vision - Now - Look around your
organization and ask your colleague the following questions:


 Using the communications goal you used in your visualization, think
 about how to describe it as a “goal” you can begin working on now.




 In order to meet this goal, who will you try to reach? What audiences
 (consumers, patients, politicians, co-workers)? Where are they?
 Where do they gather – online and off-line?




 What do you need these audiences to do?
 How can you measure whether or not you were successful in getting
 them to do it?




                                      Full Court Press Communications
     409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
Page |3



 What are your internal & external realities? Capacity? Competition?
 What communications tools – social media or otherwise – are you
 already using?




What are the kinds of messages that resonate with these audiences?
What are THEIR realities? What do you hear from staff, clients,
customers, your boss, your funders, etc?




Who are the best people to deliver those messages? Leadership?
Staff? Community members?




                                      Full Court Press Communications
     409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
Page |4



What kinds of multi-directional communication are you interested in
developing through social media?




Now look back at your goal: How can you make it Specific,
Measurable, Attainable, Realistic & Timebound?




                      Now, take each of these answers and
                      work on your goal to incorporate them.




                                      Full Court Press Communications
     409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
Page |5


PART 3: Making a Vision Reality: Use these questions to guide your social
media planning.


  Who needs to be involved in figuring out how to move forward with
  this plan?
  Who will be involved in making decisions about the plan?




  If you were to start somewhere, what would you suggest?
  5 things you would start with? How might you experiment?




  Who could you get to do the work with you?
  Internal resources, external consultants?




                                       Full Court Press Communications
      409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
Page |6




 Who needs to be convinced to let you (and others) spend time
 working on this? How could you go about convincing them?




 How will you know are on the right track? How will you know when to
 make course corrections? What can you measure?




What would work for you, given your work style? What motivates you
to succeed? What motivates your organization to change?




                                      Full Court Press Communications
     409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
Page |7




What social media tool do you feel MOST comfortable with? Is this
the best tool to move forward?




                                     Full Court Press Communications
    409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com

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HELP - Planning guide

  • 1. Brainstorming Social Media Conversations PART 1: Your Social Media Visualization - Describe what you saw in your visualization:  What goal are you addressing through the use of social media?  What is different about the way your organization is communicating/using social media?  What are you hearing from staff, clients, customers, patients, funders, community members, colleagues, etc related to your social media efforts?  How do you know you are being successful in your efforts?  Who is working on your social media plan?  What does your leadership team in the organization now say about the use of social media?  What impacts do you see within the organization as a result of your social media efforts?  What else did you notice?
  • 2. Page |2 (Working with a partner) PART 2: Building on Your Social Media Vision - Now - Look around your organization and ask your colleague the following questions: Using the communications goal you used in your visualization, think about how to describe it as a “goal” you can begin working on now. In order to meet this goal, who will you try to reach? What audiences (consumers, patients, politicians, co-workers)? Where are they? Where do they gather – online and off-line? What do you need these audiences to do? How can you measure whether or not you were successful in getting them to do it? Full Court Press Communications 409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
  • 3. Page |3 What are your internal & external realities? Capacity? Competition? What communications tools – social media or otherwise – are you already using? What are the kinds of messages that resonate with these audiences? What are THEIR realities? What do you hear from staff, clients, customers, your boss, your funders, etc? Who are the best people to deliver those messages? Leadership? Staff? Community members? Full Court Press Communications 409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
  • 4. Page |4 What kinds of multi-directional communication are you interested in developing through social media? Now look back at your goal: How can you make it Specific, Measurable, Attainable, Realistic & Timebound? Now, take each of these answers and work on your goal to incorporate them. Full Court Press Communications 409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
  • 5. Page |5 PART 3: Making a Vision Reality: Use these questions to guide your social media planning. Who needs to be involved in figuring out how to move forward with this plan? Who will be involved in making decisions about the plan? If you were to start somewhere, what would you suggest? 5 things you would start with? How might you experiment? Who could you get to do the work with you? Internal resources, external consultants? Full Court Press Communications 409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
  • 6. Page |6 Who needs to be convinced to let you (and others) spend time working on this? How could you go about convincing them? How will you know are on the right track? How will you know when to make course corrections? What can you measure? What would work for you, given your work style? What motivates you to succeed? What motivates your organization to change? Full Court Press Communications 409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com
  • 7. Page |7 What social media tool do you feel MOST comfortable with? Is this the best tool to move forward? Full Court Press Communications 409 13th Street, Suite 1300, Oakland, CA 94612  510-271-0640  www.fcpcommunications.com