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>	
  Media	
  Planning	
  <	
  
Media	
  mix	
  modelling	
  and	
  media	
  
a-ribu1on	
  to	
  boost	
  media	
  ROI	
  
>	
  Smart	
  data	
  driven	
  marke3ng	
  
Media	
  A5ribu3on	
  &	
  Modeling	
  
Op3mise	
  channel	
  mix,	
  predict	
  sales	
  
Tes3ng	
  &	
  Op3misa3on	
  
Remove	
  barriers,	
  drive	
  sales	
  
Boos3ng	
  ROMI	
  
Targe3ng	
  &	
  Merchandising	
  
Increase	
  relevance,	
  reduce	
  churn	
  
“Using	
  data	
  to	
  widen	
  the	
  funnel”	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   2	
  
>	
  Wide	
  range	
  of	
  data	
  services	
  
Data	
  
PlaHorms	
  
	
  
Data	
  collec3on	
  and	
  processing	
  
	
  
Adobe,	
  Google	
  Analy3cs,	
  etc	
  
	
  
Web	
  and	
  mobile	
  analy3cs	
  
	
  
Tag-­‐less	
  online	
  data	
  capture	
  
	
  
Retail	
  and	
  call	
  center	
  analy3cs	
  
	
  
Big	
  data	
  &	
  data	
  warehousing	
  
	
  
Single	
  customer	
  view	
  
Insights	
  
Analy3cs	
  
	
  
Data	
  mining	
  and	
  modelling	
  
	
  
Tableau,	
  Splunk,	
  SPSS,	
  R,	
  etc	
  
	
  
Customised	
  dashboards	
  
	
  
Media	
  a5ribu3on	
  analysis	
  
	
  
Marke3ng	
  mix	
  modelling	
  
	
  
Social	
  media	
  monitoring	
  
	
  
Customer	
  segmenta3on	
  
Ac3on	
  
Campaigns	
  
	
  
Data	
  usage	
  and	
  applica3on	
  
	
  
SiteCore,	
  ExactTarget,	
  etc	
  
	
  
Targe3ng	
  and	
  merchandising	
  
	
  
Marke3ng	
  automa3on	
  
	
  
CRM	
  strategy	
  and	
  execu3on	
  
	
  
Data	
  driven	
  websites	
  
	
  
Tes3ng	
  programs	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   3	
  
>	
  Best	
  of	
  breed	
  technologies	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   4	
  
>	
  Clients	
  across	
  all	
  industries	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   5	
  
>	
  Data	
  driven	
  media	
  planning	
  
§  Media	
  mix	
  modelling	
  
– Predic1ng	
  future	
  media	
  performance	
  
– Macro	
  insights	
  to	
  inform	
  channel	
  strategy	
  
§  Media	
  a-ribu1on	
  
– Analysis	
  of	
  historic	
  media	
  performance	
  
– Micro	
  insights	
  to	
  inform	
  channel	
  op1misa1on	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   6	
  
>	
  Media	
  mix	
  modelling	
  
101011010010010010101111010010010101010100001011111001010101
010100101011001100010100101001101101001101001010100111001010
010010101001001010010100100101001111101010100101001001001010	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   7	
  
>	
  Media	
  mix	
  modelling	
  
§  Predict	
  the	
  future	
  based	
  on	
  the	
  past,	
  i.e.	
  
predict	
  sales	
  based	
  on	
  media	
  investment	
  	
  
using	
  a	
  model	
  that	
  is	
  based	
  on	
  historic	
  data	
  
–  Old	
  school	
  approach:	
  Regression-­‐based	
  
§  Looks	
  at	
  correla1on	
  between	
  summary	
  data,	
  	
  
i.e.	
  media	
  investment	
  and	
  total	
  sales	
  per	
  week	
  
–  Recommended	
  approach:	
  Agent-­‐based	
  
§  Simulates	
  market	
  condi1ons	
  through	
  a	
  set	
  of	
  consumers	
  
(agents)	
  and	
  then	
  exposes	
  those	
  agents	
  to	
  different	
  
media	
  scenarios	
  to	
  test	
  them	
  (predict	
  sales)	
  before	
  they	
  
are	
  even	
  implemented	
  	
  
	
  	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   8	
  
>	
  ThinkVine	
  agent-­‐based	
  modelling	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   9	
  
ThinkVine	
  uses	
  agent-­‐based	
  modeling	
  (ABM)	
  to	
  simulate	
  the	
  ac1ons	
  of	
  
consumers	
  in	
  the	
  market	
  based	
  on	
  a	
  combina1on	
  of	
  internal	
  client	
  data	
  
as	
  well	
  as	
  external	
  market	
  data.	
  This	
  enables	
  adver1sers	
  to	
  predict	
  and	
  
test	
  the	
  impact	
  of	
  different	
  budget	
  mix	
  configura1ons	
  before	
  they	
  have	
  
been	
  implemented	
  thus	
  improving	
  overall	
  media	
  effec1veness.	
  
>	
  Data	
  requirements	
  and	
  process	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   10	
  
1.  Training	
  the	
  system:	
  Datalicious	
  analysts	
  
develop	
  and	
  calibrate	
  a	
  custom	
  model	
  
based	
  on	
  agents	
  that	
  recreates	
  past	
  sales.	
  
2.  Proving	
  the	
  system:	
  Once	
  the	
  system	
  is	
  
trained,	
  we	
  validate	
  it	
  by	
  comparing	
  
predicted	
  sales	
  to	
  actual	
  sales.	
  
3.  Using	
  the	
  system:	
  Once	
  the	
  model	
  has	
  been	
  
calibrated	
  &	
  validated,	
  it	
  can	
  be	
  used	
  to	
  
predict	
  sales	
  for	
  different	
  media	
  scenarios	
  
thus	
  tes1ng	
  them	
  before	
  they	
  are	
  executed	
  
>	
  Modelling	
  data	
  requirements	
  
§  Sales	
  data	
  
–  As	
  granular	
  as	
  possible,	
  i.e.	
  by	
  week	
  by	
  store	
  
§  Media	
  data	
  
–  Data	
  on	
  the	
  media	
  ac1vity	
  that	
  lead	
  to	
  the	
  above	
  sales	
  
§  Customer	
  profile	
  data	
  
–  Any	
  quan1ta1ve	
  and	
  qualita1ve	
  insights	
  on	
  exis1ng	
  
customers	
  that	
  help	
  configure	
  the	
  ThinkVine	
  agents	
  (i.e.	
  
simulated	
  consumers)	
  
§  Consumer	
  profile	
  data	
  
–  Any	
  quan1ta1ve	
  and	
  qualita1ve	
  insights	
  on	
  Australian	
  
consumers	
  in	
  general	
  that	
  help	
  configure	
  the	
  agents	
  (i.e.	
  
simulated	
  consumers)	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   11	
  
>	
  Media	
  mix	
  modelling	
  outputs	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   12	
  
The	
  so^ware	
  enables	
  fast,	
  objec1ve	
  
comparisons	
  of	
  marke1ng	
  plan	
  
alterna1ves,	
  i.e.	
  you	
  can	
  vary	
  
spending	
  levels,	
  1ming,	
  mix	
  of	
  tac1cs	
  
and	
  consumer	
  groups	
  targeted.	
  
The	
  so^ware	
  enables	
  your	
  
team	
  to	
  easily	
  run	
  “what	
  
if?”	
  scenarios,	
  i.e.	
  you	
  can	
  
find	
  the	
  best	
  investment	
  
levels	
  to	
  meet	
  various	
  
strategic	
  and	
  tac1cal	
  
objec1ves	
  by	
  predic1ng	
  
poten1al	
  sales	
  for	
  various	
  
different	
  media	
  budget	
  
scenarios.	
  
>	
  ThinkVine	
  food	
  services	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   13	
  
In	
  this	
  case	
  study,	
  the	
  company	
  achieved	
  greater	
  media	
  efficiencies	
  and	
  ROI	
  and	
  also	
  quan1fied	
  the	
  
halo	
  effect	
  of	
  cross	
  brand	
  marke1ng.	
  More	
  specifically,	
  more	
  than	
  $10	
  million	
  of	
  media	
  spend	
  was	
  
over-­‐saturated	
  due	
  to	
  a	
  mismatch	
  between	
  the	
  target	
  consumers’	
  media	
  consump1on	
  habits	
  and	
  the	
  
deployed	
  marke1ng	
  tac1cs.	
  
>	
  Media	
  a5ribu3on	
  
101011010010010010101111010010010101010100001011111001010101
010100101011001100010100101001101101001101001010100111001010
010010101001001010010100100101001111101010100101001001001010	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   14	
  
>	
  The	
  ideal	
  media	
  dashboard	
  
Channel	
   Investment	
   ROMI	
   Return	
  
Brand	
  equity	
  
Baseline	
   ($100)	
   n/a	
   $40	
  
Offline	
  
TV,	
  print,	
  outdoor,	
  etc	
   $7	
   330%	
   $30	
  
Direct	
  
Direct	
  mail,	
  email,	
  etc	
   $1	
   400%	
   $5	
  
Online	
  
Search,	
  display,	
  social,	
  etc	
  
$2	
   1150%	
   $25	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   15	
  
>	
  ROMI	
  as	
  compe33ve	
  advantage	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   16	
  
74%	
  of	
  marketers	
  do	
  
not	
  engage	
  in	
  any	
  
form	
  of	
  media	
  
a-ribu1on	
  aside	
  from	
  
the	
  last	
  click	
  leaving	
  
26%	
  of	
  marketers	
  with	
  
a	
  serious	
  compe11ve	
  
advantage	
  as	
  their	
  
media	
  investment	
  is	
  
likely	
  to	
  generate	
  a	
  
much	
  higher	
  ROMI.	
  
Closer	
  
Paid	
  	
  
search	
  
Display	
  	
  
ad	
  views	
  
TV/print	
  	
  
responses	
  
>	
  Full	
  purchase	
  path	
  tracking	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   17	
  
Influencer	
   Influencer	
   $	
  
Display	
  	
  
ad	
  clicks	
  
Online	
  
sales	
  
Affiliate	
  
clicks	
  
Social	
  
referrals	
  
Offline	
  
sales	
  
Organic	
  
search	
  
Social	
  	
  
buzz	
  
Retail	
  	
  
visits	
  
Life3me	
  
profit	
  
Organic	
  
search	
  
Emails,	
  
direct	
  mail	
  
Direct	
  	
  
site	
  visits	
  
Introducer	
  
>	
  Custom	
  models	
  most	
  effec3ve	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   18	
  
56%	
  of	
  marketers	
  
consider	
  a	
  unique	
  or	
  
custom	
  (weighted)	
  
media	
  a-ribu1on	
  
approach	
  that	
  does	
  
not	
  use	
  a	
  standard	
  
out-­‐of-­‐the-­‐box	
  
methodology	
  as	
  	
  
most	
  effec1ve.	
  
Touch	
  
point	
  1	
  
>	
  Analy3cs	
  to	
  pick	
  the	
  best	
  model	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   19	
  
Touch	
  
point	
  2	
  
Touch	
  
point	
  3	
  
Touch	
  
point	
  N	
  
Closer	
  Influencer	
   Influencer	
   $	
  Introducer	
  
Touch	
  
point	
  1	
  
Touch	
  
point	
  2	
  
Touch	
  
point	
  3	
  
Touch	
  
point	
  N	
  
Touch	
  
point	
  1	
  
Touch	
  
point	
  2	
  
Touch	
  
point	
  3	
  
Touch	
  
point	
  N	
  
✖	
  
✔	
  
✖	
  
>	
  A5ribu3on	
  models	
  compared	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   20	
  
COST	
  PER	
  CONVERSION	
  
Last	
  click	
  
a-ribu1on	
  
Custom	
  (weighted)	
  
a-ribu1on	
  
>	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Media	
  a5ribu3on	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   21	
  
Aussie	
  purchase	
  
path	
  tracking	
  and	
  
media	
  a-ribu1on	
  
modelling	
  in	
  close	
  
coopera1on	
  with	
  
Amnesia	
  designed	
  
to	
  op1mise	
  the	
  
overall	
  Aussie	
  
budget	
  mix	
  across	
  
paid	
  and	
  earned	
  
media	
  resul1ng	
  in	
  
an	
  overall	
  project	
  
ROI	
  of	
  910%.	
  
>	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Media	
  a5ribu3on	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   22	
  
Suncorp	
  purchase	
  
path	
  tracking	
  and	
  
media	
  a-ribu1on	
  
modelling	
  in	
  order	
  
to	
  op1mise	
  the	
  
overall	
  Suncorp	
  
insurance	
  budget	
  
mix	
  across	
  paid	
  
and	
  earned	
  media	
  
resul1ng	
  in	
  an	
  
overall	
  project	
  ROI	
  
of	
  2,078%.	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   23	
  
Contact	
  me	
  
cbartens@datalicious.com	
  
	
  
Learn	
  more	
  
blog.datalicious.com	
  
	
  
Follow	
  us	
  
twi5er.com/datalicious	
  
	
  
Smart	
  data	
  driven	
  marke3ng	
  
May	
  2013	
   ©	
  Datalicious	
  Pty	
  Ltd	
   24	
  

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Datalicious data driven media planning

  • 1. >  Media  Planning  <   Media  mix  modelling  and  media   a-ribu1on  to  boost  media  ROI  
  • 2. >  Smart  data  driven  marke3ng   Media  A5ribu3on  &  Modeling   Op3mise  channel  mix,  predict  sales   Tes3ng  &  Op3misa3on   Remove  barriers,  drive  sales   Boos3ng  ROMI   Targe3ng  &  Merchandising   Increase  relevance,  reduce  churn   “Using  data  to  widen  the  funnel”   May  2013   ©  Datalicious  Pty  Ltd   2  
  • 3. >  Wide  range  of  data  services   Data   PlaHorms     Data  collec3on  and  processing     Adobe,  Google  Analy3cs,  etc     Web  and  mobile  analy3cs     Tag-­‐less  online  data  capture     Retail  and  call  center  analy3cs     Big  data  &  data  warehousing     Single  customer  view   Insights   Analy3cs     Data  mining  and  modelling     Tableau,  Splunk,  SPSS,  R,  etc     Customised  dashboards     Media  a5ribu3on  analysis     Marke3ng  mix  modelling     Social  media  monitoring     Customer  segmenta3on   Ac3on   Campaigns     Data  usage  and  applica3on     SiteCore,  ExactTarget,  etc     Targe3ng  and  merchandising     Marke3ng  automa3on     CRM  strategy  and  execu3on     Data  driven  websites     Tes3ng  programs   May  2013   ©  Datalicious  Pty  Ltd   3  
  • 4. >  Best  of  breed  technologies   May  2013   ©  Datalicious  Pty  Ltd   4  
  • 5. >  Clients  across  all  industries   May  2013   ©  Datalicious  Pty  Ltd   5  
  • 6. >  Data  driven  media  planning   §  Media  mix  modelling   – Predic1ng  future  media  performance   – Macro  insights  to  inform  channel  strategy   §  Media  a-ribu1on   – Analysis  of  historic  media  performance   – Micro  insights  to  inform  channel  op1misa1on   May  2013   ©  Datalicious  Pty  Ltd   6  
  • 7. >  Media  mix  modelling   101011010010010010101111010010010101010100001011111001010101 010100101011001100010100101001101101001101001010100111001010 010010101001001010010100100101001111101010100101001001001010   May  2013   ©  Datalicious  Pty  Ltd   7  
  • 8. >  Media  mix  modelling   §  Predict  the  future  based  on  the  past,  i.e.   predict  sales  based  on  media  investment     using  a  model  that  is  based  on  historic  data   –  Old  school  approach:  Regression-­‐based   §  Looks  at  correla1on  between  summary  data,     i.e.  media  investment  and  total  sales  per  week   –  Recommended  approach:  Agent-­‐based   §  Simulates  market  condi1ons  through  a  set  of  consumers   (agents)  and  then  exposes  those  agents  to  different   media  scenarios  to  test  them  (predict  sales)  before  they   are  even  implemented         May  2013   ©  Datalicious  Pty  Ltd   8  
  • 9. >  ThinkVine  agent-­‐based  modelling   May  2013   ©  Datalicious  Pty  Ltd   9   ThinkVine  uses  agent-­‐based  modeling  (ABM)  to  simulate  the  ac1ons  of   consumers  in  the  market  based  on  a  combina1on  of  internal  client  data   as  well  as  external  market  data.  This  enables  adver1sers  to  predict  and   test  the  impact  of  different  budget  mix  configura1ons  before  they  have   been  implemented  thus  improving  overall  media  effec1veness.  
  • 10. >  Data  requirements  and  process   May  2013   ©  Datalicious  Pty  Ltd   10   1.  Training  the  system:  Datalicious  analysts   develop  and  calibrate  a  custom  model   based  on  agents  that  recreates  past  sales.   2.  Proving  the  system:  Once  the  system  is   trained,  we  validate  it  by  comparing   predicted  sales  to  actual  sales.   3.  Using  the  system:  Once  the  model  has  been   calibrated  &  validated,  it  can  be  used  to   predict  sales  for  different  media  scenarios   thus  tes1ng  them  before  they  are  executed  
  • 11. >  Modelling  data  requirements   §  Sales  data   –  As  granular  as  possible,  i.e.  by  week  by  store   §  Media  data   –  Data  on  the  media  ac1vity  that  lead  to  the  above  sales   §  Customer  profile  data   –  Any  quan1ta1ve  and  qualita1ve  insights  on  exis1ng   customers  that  help  configure  the  ThinkVine  agents  (i.e.   simulated  consumers)   §  Consumer  profile  data   –  Any  quan1ta1ve  and  qualita1ve  insights  on  Australian   consumers  in  general  that  help  configure  the  agents  (i.e.   simulated  consumers)   May  2013   ©  Datalicious  Pty  Ltd   11  
  • 12. >  Media  mix  modelling  outputs   May  2013   ©  Datalicious  Pty  Ltd   12   The  so^ware  enables  fast,  objec1ve   comparisons  of  marke1ng  plan   alterna1ves,  i.e.  you  can  vary   spending  levels,  1ming,  mix  of  tac1cs   and  consumer  groups  targeted.   The  so^ware  enables  your   team  to  easily  run  “what   if?”  scenarios,  i.e.  you  can   find  the  best  investment   levels  to  meet  various   strategic  and  tac1cal   objec1ves  by  predic1ng   poten1al  sales  for  various   different  media  budget   scenarios.  
  • 13. >  ThinkVine  food  services   May  2013   ©  Datalicious  Pty  Ltd   13   In  this  case  study,  the  company  achieved  greater  media  efficiencies  and  ROI  and  also  quan1fied  the   halo  effect  of  cross  brand  marke1ng.  More  specifically,  more  than  $10  million  of  media  spend  was   over-­‐saturated  due  to  a  mismatch  between  the  target  consumers’  media  consump1on  habits  and  the   deployed  marke1ng  tac1cs.  
  • 14. >  Media  a5ribu3on   101011010010010010101111010010010101010100001011111001010101 010100101011001100010100101001101101001101001010100111001010 010010101001001010010100100101001111101010100101001001001010   May  2013   ©  Datalicious  Pty  Ltd   14  
  • 15. >  The  ideal  media  dashboard   Channel   Investment   ROMI   Return   Brand  equity   Baseline   ($100)   n/a   $40   Offline   TV,  print,  outdoor,  etc   $7   330%   $30   Direct   Direct  mail,  email,  etc   $1   400%   $5   Online   Search,  display,  social,  etc   $2   1150%   $25   May  2013   ©  Datalicious  Pty  Ltd   15  
  • 16. >  ROMI  as  compe33ve  advantage   May  2013   ©  Datalicious  Pty  Ltd   16   74%  of  marketers  do   not  engage  in  any   form  of  media   a-ribu1on  aside  from   the  last  click  leaving   26%  of  marketers  with   a  serious  compe11ve   advantage  as  their   media  investment  is   likely  to  generate  a   much  higher  ROMI.  
  • 17. Closer   Paid     search   Display     ad  views   TV/print     responses   >  Full  purchase  path  tracking   May  2013   ©  Datalicious  Pty  Ltd   17   Influencer   Influencer   $   Display     ad  clicks   Online   sales   Affiliate   clicks   Social   referrals   Offline   sales   Organic   search   Social     buzz   Retail     visits   Life3me   profit   Organic   search   Emails,   direct  mail   Direct     site  visits   Introducer  
  • 18. >  Custom  models  most  effec3ve   May  2013   ©  Datalicious  Pty  Ltd   18   56%  of  marketers   consider  a  unique  or   custom  (weighted)   media  a-ribu1on   approach  that  does   not  use  a  standard   out-­‐of-­‐the-­‐box   methodology  as     most  effec1ve.  
  • 19. Touch   point  1   >  Analy3cs  to  pick  the  best  model   May  2013   ©  Datalicious  Pty  Ltd   19   Touch   point  2   Touch   point  3   Touch   point  N   Closer  Influencer   Influencer   $  Introducer   Touch   point  1   Touch   point  2   Touch   point  3   Touch   point  N   Touch   point  1   Touch   point  2   Touch   point  3   Touch   point  N   ✖   ✔   ✖  
  • 20. >  A5ribu3on  models  compared   May  2013   ©  Datalicious  Pty  Ltd   20   COST  PER  CONVERSION   Last  click   a-ribu1on   Custom  (weighted)   a-ribu1on  
  • 21. >                          Media  a5ribu3on   May  2013   ©  Datalicious  Pty  Ltd   21   Aussie  purchase   path  tracking  and   media  a-ribu1on   modelling  in  close   coopera1on  with   Amnesia  designed   to  op1mise  the   overall  Aussie   budget  mix  across   paid  and  earned   media  resul1ng  in   an  overall  project   ROI  of  910%.  
  • 22. >                                      Media  a5ribu3on   May  2013   ©  Datalicious  Pty  Ltd   22   Suncorp  purchase   path  tracking  and   media  a-ribu1on   modelling  in  order   to  op1mise  the   overall  Suncorp   insurance  budget   mix  across  paid   and  earned  media   resul1ng  in  an   overall  project  ROI   of  2,078%.  
  • 23. May  2013   ©  Datalicious  Pty  Ltd   23   Contact  me   cbartens@datalicious.com     Learn  more   blog.datalicious.com     Follow  us   twi5er.com/datalicious    
  • 24. Smart  data  driven  marke3ng   May  2013   ©  Datalicious  Pty  Ltd   24