I’ve been “holding space” (creating environments where clients can feel safe and supported while resolving important issues) for as long as I can remember. Recently, I realized that I couldn’t adequately explain to myself, much less to anyone else, how I went about holding space. I decided to look at my own experience, as well as that of other practitioners, to more clearly understand what was important for me about this activity. I am sharing the results in this eBook.
Coders speak in code, graphic designers talk in visuals, project managers, business designers and photographers all see the world in different ways. In an ideal world the best practitioners can talk across disciplines; but even then no one can talk across all disciplines.
A boundary object is a ‘thing’ that is both defined enough that several communities can recognize it as the same thing, yet flexible enough that each community can use it according to their own needs.
As designers, we possess the strategic ability to visualize and make ideas tangible. We use prototypes, models, mock-ups, journey maps or sketches as boundary objects for different purposes: from getting feedback from users, to selling ideas to a client or agreeing on the functional requirements of a product.
In this session we explored different types of design boundary objects, what they mean for strategic designers and practiced some strategies for collaboration through prototypes.
How far to prototype an idea? What works best to communicate a product vs a service or a feature vs a concept? What to use for when wanting feedback from users vs presenting a concept to clients? When is it ok to show ‘unfinished’ prototypes?
User Experience (UX) can be confusing, unless you are a practitioner. This introductory presentation defines user experience, shows you how to do it, how to evaluate web sites for their user experience and names the components of user experience.
Internetiturunduse kanalite efektiivsuse edutegurid ja edukuse hindamise alus...Mariliis Uibomäe
Bakalaureusetöö põhieesmärgiks on välja selgitada, milliseid internetiturunduse kanaleid peavad ekperdid Eesti turule suunatud reklaami jaoks kõige efektiivsemateks. Alamees-märgiks on kvalitatiivse uuringu põhjal välja selgitada iga kanali kõige efektiivsemad kasutamisviisid ja peamised reklaami edukuse hindamise alused. Uuringu käigus kõrvutab autor Eesti internetiturunduse erinevate spetsialistide arvamusi ja teoreetikute seisukohti, et luua ettevõtetele parimate praktikate kogu. Autor soovib välja selgitada teoreetikute ja praktikute ühtsed ja erinevad seisukohad.
User Experience Design Fundamentals - Part 1: Users & GoalsLaura B
#1 in a 3-part series on UX Fundamentals: Users & Goals
* Value & Process
* Goal-directed design
* Users and their goals
* Learn how to articulate the goals of your product’s users
* Learn how to use user goals to assess a website or product
Product Design and UX / UI Design Process in Digital Product DevelopmentVolodymyr Melnyk
Presentation about product design and its role in digital product development, UI / UX design process and methodologies, examples of their applications.
Coders speak in code, graphic designers talk in visuals, project managers, business designers and photographers all see the world in different ways. In an ideal world the best practitioners can talk across disciplines; but even then no one can talk across all disciplines.
A boundary object is a ‘thing’ that is both defined enough that several communities can recognize it as the same thing, yet flexible enough that each community can use it according to their own needs.
As designers, we possess the strategic ability to visualize and make ideas tangible. We use prototypes, models, mock-ups, journey maps or sketches as boundary objects for different purposes: from getting feedback from users, to selling ideas to a client or agreeing on the functional requirements of a product.
In this session we explored different types of design boundary objects, what they mean for strategic designers and practiced some strategies for collaboration through prototypes.
How far to prototype an idea? What works best to communicate a product vs a service or a feature vs a concept? What to use for when wanting feedback from users vs presenting a concept to clients? When is it ok to show ‘unfinished’ prototypes?
User Experience (UX) can be confusing, unless you are a practitioner. This introductory presentation defines user experience, shows you how to do it, how to evaluate web sites for their user experience and names the components of user experience.
Internetiturunduse kanalite efektiivsuse edutegurid ja edukuse hindamise alus...Mariliis Uibomäe
Bakalaureusetöö põhieesmärgiks on välja selgitada, milliseid internetiturunduse kanaleid peavad ekperdid Eesti turule suunatud reklaami jaoks kõige efektiivsemateks. Alamees-märgiks on kvalitatiivse uuringu põhjal välja selgitada iga kanali kõige efektiivsemad kasutamisviisid ja peamised reklaami edukuse hindamise alused. Uuringu käigus kõrvutab autor Eesti internetiturunduse erinevate spetsialistide arvamusi ja teoreetikute seisukohti, et luua ettevõtetele parimate praktikate kogu. Autor soovib välja selgitada teoreetikute ja praktikute ühtsed ja erinevad seisukohad.
User Experience Design Fundamentals - Part 1: Users & GoalsLaura B
#1 in a 3-part series on UX Fundamentals: Users & Goals
* Value & Process
* Goal-directed design
* Users and their goals
* Learn how to articulate the goals of your product’s users
* Learn how to use user goals to assess a website or product
Product Design and UX / UI Design Process in Digital Product DevelopmentVolodymyr Melnyk
Presentation about product design and its role in digital product development, UI / UX design process and methodologies, examples of their applications.
• Sobre o Workshop •
Tem como objetivo desmistificar o termo “UX Design” e oferecer contato com alguns processos-chave que fazem parte desse universo tão comentado atualmente.
Uma imersão em novos conceitos e ideias que irão iluminar a perspectiva sobre a experiência de interação humano-computador.
Case study: UX Methodology Design for Public E-services in LithuaniaIdea Code
This is a presentation from UX Riga 2014 user experience design conference. A case study is about the process and results of E-Services UX Methodology development for Lithuanian public sector.
As services become more interconnected across channels and devices - and more importantly across time and space - it’s becoming increasingly important to find ways to gain insight about customers’ interactions with your product or service.
In this talk, I focus on the power and peril of the touchpoint - where customers connect with your product or service. I discuss how to orchestrate these moments across increasingly complex journeys.
How can User Experience (UX) and Business Analysis (BA) work together?Busines...User Vision
Common grounds between UX and BA - engaging for success
Business Analyst Scotland Meetup wants to connect the BA community, help the new joiners or the aspiring BA learn about the role, expand the existing BA knowledge area and come up with new insights and information, and most of all built a community of people that share experiences, expertise and find answers to the role-specific questions.
This webinar explores the challenges of common ground between UX and BA. The session will also consider the evolving world of User Experience (UX) and Business Analysis (BA) with the view of exploring ways of working together.
Design Thinking + Agile UX + Agile Development Chris Becker
A Learning Lunch Lecture overviewing the Design Thinking process and how it aligns with Agile Development. A short review of the design process and how UX and Agile work great together.
Mobile application use has grown exponentially. Testing mobile experiences brings additional challenges and opportunities because the context-of-use is not a static location like a workplace, but instead wherever a user happens to be with his or her phone. Field studies are useful because they help researchers collect more naturalistic data since they observe users in their context-of-us instead of a lab.
In this course you will learn:
The variety of methods and tools for field testing mobile experiences, and the pros / cons of each
How to develop a research plan for mobile field testing
Recruitment strategies for field testing
How to moderate a field test and record participants’ behaviors
You will learn by doing an actual field study of a mobile application near the conference location.
How to Build a Marketing Operations Center of Excellence (Edward Unthank, Mar...Etumos
Full Presentation Video:
https://www.youtube.com/watch?v=Id1xfYvIiJE
Slides are from Edward Unthank's 2018 Marketo Summit Presentation "How to Build a Marketing Operations Center of Excellence" with Andy Varshneya
Overview:
With company growth comes increased demands on the marketing team, specifically the marketing operations team. In this session, you will learn what it takes to scale your marketing operations team with the company in a way that maintains discipline, yet allows your team to continue operating with the agility of a marketing team 1/10th the size.
2014 Institute in Innovation in Education Prague Gathering - Clement Coulston...Clement Coulston
The 2014 Institute in Innovation in Education gathered students, educators, researchers, NGOs, and leaders, with a specific focus on youth engagement and leadership! This took place at the Riverside International School in Prague.
**Due to the PDF conversation to SlideShare.net, it is encouraged to download the resource for a better viewing experience**
Audience Recognition and Conflict Resolution for Business AnalystsThe Analyst Coach, LLC
2 key communication areas for business analysts are audience recognition and conflict resolution. When working with stakeholders and subject matter experts to elicit requirements, you must understand your audience and their level of understanding around the topic and also be able to resolve conflicts that come up during your requirements sessions.
The core values and principles of the Spireworks organisation guiding our interactions with partners, contractors and clients, alike. We are a values-driven, growth culture otherwise know as a Deliberately Development Organization (DDO). We build our business around the simple but radical conviction that organizations prosper when they are deeply aligned with people's strongest motive - to grow.
A look at the underlying ethos of collaboration, and a series of strategies and approaches to encourage the development of collaborative human behaviours.
• Sobre o Workshop •
Tem como objetivo desmistificar o termo “UX Design” e oferecer contato com alguns processos-chave que fazem parte desse universo tão comentado atualmente.
Uma imersão em novos conceitos e ideias que irão iluminar a perspectiva sobre a experiência de interação humano-computador.
Case study: UX Methodology Design for Public E-services in LithuaniaIdea Code
This is a presentation from UX Riga 2014 user experience design conference. A case study is about the process and results of E-Services UX Methodology development for Lithuanian public sector.
As services become more interconnected across channels and devices - and more importantly across time and space - it’s becoming increasingly important to find ways to gain insight about customers’ interactions with your product or service.
In this talk, I focus on the power and peril of the touchpoint - where customers connect with your product or service. I discuss how to orchestrate these moments across increasingly complex journeys.
How can User Experience (UX) and Business Analysis (BA) work together?Busines...User Vision
Common grounds between UX and BA - engaging for success
Business Analyst Scotland Meetup wants to connect the BA community, help the new joiners or the aspiring BA learn about the role, expand the existing BA knowledge area and come up with new insights and information, and most of all built a community of people that share experiences, expertise and find answers to the role-specific questions.
This webinar explores the challenges of common ground between UX and BA. The session will also consider the evolving world of User Experience (UX) and Business Analysis (BA) with the view of exploring ways of working together.
Design Thinking + Agile UX + Agile Development Chris Becker
A Learning Lunch Lecture overviewing the Design Thinking process and how it aligns with Agile Development. A short review of the design process and how UX and Agile work great together.
Mobile application use has grown exponentially. Testing mobile experiences brings additional challenges and opportunities because the context-of-use is not a static location like a workplace, but instead wherever a user happens to be with his or her phone. Field studies are useful because they help researchers collect more naturalistic data since they observe users in their context-of-us instead of a lab.
In this course you will learn:
The variety of methods and tools for field testing mobile experiences, and the pros / cons of each
How to develop a research plan for mobile field testing
Recruitment strategies for field testing
How to moderate a field test and record participants’ behaviors
You will learn by doing an actual field study of a mobile application near the conference location.
How to Build a Marketing Operations Center of Excellence (Edward Unthank, Mar...Etumos
Full Presentation Video:
https://www.youtube.com/watch?v=Id1xfYvIiJE
Slides are from Edward Unthank's 2018 Marketo Summit Presentation "How to Build a Marketing Operations Center of Excellence" with Andy Varshneya
Overview:
With company growth comes increased demands on the marketing team, specifically the marketing operations team. In this session, you will learn what it takes to scale your marketing operations team with the company in a way that maintains discipline, yet allows your team to continue operating with the agility of a marketing team 1/10th the size.
2014 Institute in Innovation in Education Prague Gathering - Clement Coulston...Clement Coulston
The 2014 Institute in Innovation in Education gathered students, educators, researchers, NGOs, and leaders, with a specific focus on youth engagement and leadership! This took place at the Riverside International School in Prague.
**Due to the PDF conversation to SlideShare.net, it is encouraged to download the resource for a better viewing experience**
Audience Recognition and Conflict Resolution for Business AnalystsThe Analyst Coach, LLC
2 key communication areas for business analysts are audience recognition and conflict resolution. When working with stakeholders and subject matter experts to elicit requirements, you must understand your audience and their level of understanding around the topic and also be able to resolve conflicts that come up during your requirements sessions.
The core values and principles of the Spireworks organisation guiding our interactions with partners, contractors and clients, alike. We are a values-driven, growth culture otherwise know as a Deliberately Development Organization (DDO). We build our business around the simple but radical conviction that organizations prosper when they are deeply aligned with people's strongest motive - to grow.
A look at the underlying ethos of collaboration, and a series of strategies and approaches to encourage the development of collaborative human behaviours.
Leadership - Knowledge and Wisdom: A Practitioner's Path to FlightThe Leadership Circle
While The Leadership Circle framework can be a powerful foundation for transformation, knowing its ins-and-outs—and being able to bring it to life with clients—is as different as knowledge and wisdom. This article will highlight three distinct and subtle shifts that increase the impact with the leaders and teams I serve.
Understanding emotions is not simple, but once you grasp the basics, you can actually determine what to do with them and identify opportunities to connect with your audience in meaningful ways.
This article is a compilation of lessons learned on the job as a professional facilitator for more than 10 years. Good for aspiring and current facilitators.
What is a facilitator? It is someone who makes the process of learning smooth for the learner. It is also someone who is able to be a catalyst to start that spark of inquiry into learning. In order to make that happen, we have ask the right questions at the right time to the right crowd.
This article is dedicated to perhaps the youngest follower on my slideshare, Grace Lim, who left us early to join with her Heavenly Papa.
1 The Elements and Benefits of Mindfulness Deepeni.docxkarisariddell
1
The Elements and Benefits of Mindfulness:
Deepening Learning on Co-op and Beyond
By: Collaborators from Northeastern University’s Center for Advancing Teaching and
Learninga and the Cooperative Education Facultyb
(Michael Sweeta, Dori Mazorb, Sarah Klionskyb, Jonathan Andrewb, and Michelle Zaffb)
Cooperative education provides an opportunity to integrate academic and workplace learning
and to immerse oneself in a chosen discipline, industry, and organization. Through observation
and participation in the workplace, students develop new skills and knowledge, as well as
greater awareness of their professional and personal values and goals. While not everything
about a co-op experience will be in a student’s control, in general, the students who have the
most satisfying experiences set the explicit goal of maximizing their own learning. Their
approach is mindful: they strive to observe and analyze connections, distinctions, patterns, and
routines; identify and pursue new opportunities; extract learning from all interactions and tasks
(even those that seem mundane); and discover ways to enjoy their work even in the face of
difficulty or disappointment. These students tend to thrive on co-op regardless of whether their
actual job lives up to expectations. If the co-op is a great fit, they push themselves to take full
advantage of the experience. Even in the face of real adversity, (for example, an ineffective
supervisor, organizational strife, or an insufficiently challenging workload), they find ways not
just to cope, but to grow personally and professionally.
Success on co-op (and beyond) is often rooted in mindfulness, a specific set of practices we
can adopt in order to maximize our learning and respond effectively to change.
This article reviews some of the research on mindfulness, identifies its three component
features, and links them directly to real-life co-op situations in which mindfulness theory and
practice come together. The examples provide practical advice on mindful learning, which can
foster students’ engagement and professional accomplishment. (Note: the co-op stories are
true, but student names have been changed for privacy.)
PART ONE: ELEMENTS OF MINDFUL LEARNING
As change in the world keeps accelerating, every day brings its own learning curve. Scholars
have identified a way to navigate our day-to-day experiences to not only stay flexible and
productive, but also enjoy ourselves more. This perspective is called “socio-cognitive
mindfulness” and it consists of a specific set of practices we can learn.
2
The word “mindfulness” is often used in reference to various forms of meditation. While
meditative mindfulness and socio-cognitive mindfulness have similarities, they are different
concepts with different goals and different lines of research. This article is about socio-
cognitive mindfulness (which we will refer to simply as “mindfulness” for the pur.
One this is confirmed that if we want to progress in our career or sustain in our career, we have to identify and practice Soft Skills. Many of us confused about Soft Skills. In this presentation, we will be able to understand the 12 most important pillars of Soft Skills.
Oprah Winfrey: A Leader in Media, Philanthropy, and Empowerment | CIO Women M...CIOWomenMagazine
This person is none other than Oprah Winfrey, a highly influential figure whose impact extends beyond television. This article will delve into the remarkable life and lasting legacy of Oprah. Her story serves as a reminder of the importance of perseverance, compassion, and firm determination.
Modern Database Management 12th Global Edition by Hoffer solution manual.docxssuserf63bd7
https://qidiantiku.com/solution-manual-for-modern-database-management-12th-global-edition-by-hoffer.shtml
name:Solution manual for Modern Database Management 12th Global Edition by Hoffer
Edition:12th Global Edition
author:by Hoffer
ISBN:ISBN 10: 0133544613 / ISBN 13: 9780133544619
type:solution manual
format:word/zip
All chapter include
Focusing on what leading database practitioners say are the most important aspects to database development, Modern Database Management presents sound pedagogy, and topics that are critical for the practical success of database professionals. The 12th Edition further facilitates learning with illustrations that clarify important concepts and new media resources that make some of the more challenging material more engaging. Also included are general updates and expanded material in the areas undergoing rapid change due to improved managerial practices, database design tools and methodologies, and database technology.
The Team Member and Guest Experience - Lead and Take Care of your restaurant team. They are the people closest to and delivering Hospitality to your paying Guests!
Make the call, and we can assist you.
408-784-7371
Foodservice Consulting + Design
Artificial intelligence (AI) offers new opportunities to radically reinvent the way we do business. This study explores how CEOs and top decision makers around the world are responding to the transformative potential of AI.
1. 1
Mindfully Holding Space
One Way to Cultivate Character and Presence
Daryl Conner, Founder and Chairman, Conner Partners
“However we do it, when we hold space for someone in need, we are
offering a gift of the highest nature.” — Daily OM
4. Introduction
A small inquiry led to big discoveries. 5
Character and presence are
encountered through struggle.
6
Struggle is the doorway to
holding space.
7
A Few Qualifiers 8
9. What is “mindfully held
space”?
It’s not about holding space from a
distance.
10
Mindfully holding space is about close,
active involvement.
11
A Definition of Mindfully Held Space 12
Held space is unique. 13
Held space is a non-physical
reality.
13
Held space is filled with
possibilities.
13
Held space is for resolving
struggles.
14
Held space has a singular focus. 15
Held space resides within a
container.
16
Mindfully holding space is a rare honor. 17
Influence occurs indirectly. 18
We are not holding space itself. 19
Held space is amenable to influence. 20
There are two windows of influence:
shaping and maintaining the container.
21
22. Shaping the Container
The first window of influence is to
shape the container using four
components.
23
1. There must be struggle to justify
holding space.
24
Whenever possible, have the client
define the struggle.
25
2. What outcome does the client
want?
26
Client due-diligence is important. 27
3. What is the client’s relationship to
the intent?
28
4. Be careful to identify the right
attributes.
29
When selecting the attributes,
focus on outcomes.
30
Consider specialized, as well as
universal, attributes.
31
Your character and presence are
critical attributes to shaping the
container.
32
A holistic view of the components is
essential.
33
Review: Shaping the container. 34
Space is formed within the container. 35
36. Sustaining the Container
The second window of influence is
ensuring that learning continues in the
space.
37
What triggers the second window of
influence?
38
An Example of Sustaining the Learning
Environment
39
Remain focused on helping your client
make informed decisions.
41
46. Let’s focus on the practitioner
holding the space.
Traits of a Practitioner Who Is
Successful at Holding Space
47
Mindful: The practitioner is
intentional about when (and when
not) to hold space.
48
Confident: The practitioner has
multiple ways to meet the client’s
needs.
49
Adjusts: The practitioner fine-
tunes his or her approach to
space-holding based on the
client’s needs.
50
Serves: The practitioner
approaches his or her role with a
deep sense of responsibility to the
client.
51
Present: The practitioner remains
attentive.
52
53. Epilogue
There are two principles of holding
space.
54
1. It is important to look at holding
space through different lenses.
55
2. Even under less than ideal
circumstances, there can be value.
58
Meet two masters at holding space. 59
Mindfully holding space develops
character and presence.
61
How do you hold space? 62