MajiMatoneRaising the Water Pressure<br />Presentation to <br />World Bank <br />ICT Days<br />Ben Taylor<br />Founder, Da...
What is MajiMatone?<br />Problems in rural water supply:<br />Access at 40%, declining<br />New funding goes to better-ser...
How it Works – I <br />SMS-based feedback mechanism<br />Citizens<br />Database<br />Popularising information<br />Media<b...
SMS shared with media partners<br />Follow up, clarify<br /><br />Rural waterpoint breaks down<br />Rural Citizen sends S...
Is it working?<br />Switched on in 3 districts in November 2010<br />500 SMSs received to date<br />100 forwarded<br />A f...
Lessons and Conclusions<br />Using technology to mobilise political pressure can work, but:<br />Focus at least as much on...
Asanteni<br />You know, <br />we haven’t done anything about that water issue recently<br />Why worry, <br />when the peop...
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Daraja: Raising the water pressure

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Daraja: Raising the water pressure

  1. 1. MajiMatoneRaising the Water Pressure<br />Presentation to <br />World Bank <br />ICT Days<br />Ben Taylor<br />Founder, Daraja<br />March 30th, 2011<br />
  2. 2. What is MajiMatone?<br />Problems in rural water supply:<br />Access at 40%, declining<br />New funding goes to better-served communities<br />Only 54% public waterpoints functioning<br />Political problems need a political solution<br />MajiMatone:<br />Using mapping, mobile phones, and the media<br />Mobilising citizens, putting pressure on officials<br />
  3. 3. How it Works – I <br />SMS-based feedback mechanism<br />Citizens<br />Database<br />Popularising information<br />Media<br />Media partnerships for accountability<br />Local Government<br />
  4. 4. SMS shared with media partners<br />Follow up, clarify<br /><br />Rural waterpoint breaks down<br />Rural Citizen sends SMS to 15440<br />SMS delivered to Daraja<br />Follow up, question, publicise, pressurise<br />Waterpoint database updated<br />SMS forwarded to DWE, Mb.<br />Acknowledge, thank, explain<br />Local Government gets the waterpoint fixed<br />How it Works – II<br />
  5. 5. Is it working?<br />Switched on in 3 districts in November 2010<br />500 SMSs received to date<br />100 forwarded<br />A few cases of problems solved<br />Not overwhelming, but:<br />Clear evidence that district water officials take media seriously – can’t be ignored<br />Beginning to mobilise citizen participation<br />
  6. 6. Lessons and Conclusions<br />Using technology to mobilise political pressure can work, but:<br />Focus at least as much on the politics as on the technology<br />Pure information achieves little – officials ignore a text message<br />Media coverage gets attention, gets action<br />
  7. 7. Asanteni<br />You know, <br />we haven’t done anything about that water issue recently<br />Why worry, <br />when the people themselves aren’t making a noise<br />Ben Taylor<br />Director, Daraja<br />daraja@daraja.org<br />www.daraja.org<br />blog.daraja.org<br />Facebook.com/darajatz<br />Twitter.com/darajatz<br />LOCAL GOVERNMENT<br />

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