Daraja: Raising the water pressure
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Daraja: Raising the water pressure

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Daraja: Raising the water pressure Daraja: Raising the water pressure Presentation Transcript

  • MajiMatoneRaising the Water Pressure
    Presentation to
    World Bank
    ICT Days
    Ben Taylor
    Founder, Daraja
    March 30th, 2011
  • What is MajiMatone?
    Problems in rural water supply:
    Access at 40%, declining
    New funding goes to better-served communities
    Only 54% public waterpoints functioning
    Political problems need a political solution
    MajiMatone:
    Using mapping, mobile phones, and the media
    Mobilising citizens, putting pressure on officials
  • How it Works – I
    SMS-based feedback mechanism
    Citizens
    Database
    Popularising information
    Media
    Media partnerships for accountability
    Local Government
  • SMS shared with media partners
    Follow up, clarify

    Rural waterpoint breaks down
    Rural Citizen sends SMS to 15440
    SMS delivered to Daraja
    Follow up, question, publicise, pressurise
    Waterpoint database updated
    SMS forwarded to DWE, Mb.
    Acknowledge, thank, explain
    Local Government gets the waterpoint fixed
    How it Works – II
  • Is it working?
    Switched on in 3 districts in November 2010
    500 SMSs received to date
    100 forwarded
    A few cases of problems solved
    Not overwhelming, but:
    Clear evidence that district water officials take media seriously – can’t be ignored
    Beginning to mobilise citizen participation
  • Lessons and Conclusions
    Using technology to mobilise political pressure can work, but:
    Focus at least as much on the politics as on the technology
    Pure information achieves little – officials ignore a text message
    Media coverage gets attention, gets action
  • Asanteni
    You know,
    we haven’t done anything about that water issue recently
    Why worry,
    when the people themselves aren’t making a noise
    Ben Taylor
    Director, Daraja
    daraja@daraja.org
    www.daraja.org
    blog.daraja.org
    Facebook.com/darajatz
    Twitter.com/darajatz
    LOCAL GOVERNMENT