Knowledge work is becoming a key competitive differentiator in many industry segments.
This presentation discusses scenarios in three industries in which knowledge workers rely on Oracle on-premises and cloud technologies for support: the public sector using Oracle Business Process Management Suite (Oracle BPM Suite) and its Adaptive Case Management feature, Oracle Process Cloud Service, and Oracle Policy Automation for service requests from welfare customers; in the police sector using Oracle’s Siebel solutions, Oracle Policy Automation, Oracle Endeca solutions, Oracle BPM Suite and Adaptive Case Management, and the integration cloud; and in the mortgage handling sector using Oracle Service Cloud, Oracle Policy Automation, and Oracle Endeca solutions.
First presented at Oracle OpenWorld 2015.
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