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[object Object]
[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object]
[object Object]
[object Object]
[object Object]
[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object]
Şimdi!!! ,[object Object],[object Object],[object Object]
MÜŞTERİ ,[object Object],[object Object],[object Object]
MÜŞTERİ KİMDİR? ,[object Object],[object Object],[object Object]
Neden  alışveriş  yapılır ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Müşteri Grupları ,[object Object],[object Object],[object Object],[object Object],[object Object]
Akıllı adam hem kitapları hem de doğrudan doğruya hayatı okur. ,[object Object],[object Object],[object Object],[object Object]
SATIŞ İLMİ NEDİR? ,[object Object],[object Object],[object Object]
BİR DEVRİN HİKAYESİ ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Müşterinin Dünü ve Bugünü ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kadın Müşterinin Özellikleri ,[object Object],[object Object],[object Object]
----------- ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Erkek Müşterinin  Özellikleri ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Müşteri Beklentileri Nelerdir ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Müşteri neden terkeder ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Müşteri Tatmininin Sağladıkları ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Müşteriyi Kaybetme Nedenleri ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Çalışanın Motivasyonuna Etki Edenler ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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