Dan Brown's Communicating Design Presentation to DOE

Communicating Design: Web Design Documentation
Dan Brown
Principal, EightShapes, LLC
presented to the Energy Information Administration
September 20, 2006

Web Design Methods in a Nutshell
What do users want/need?
What approach will we take?
How will we fulfill that need?
Does the solution effectively fill the need?

A document captures an idea.

War is Bad

The Role of Documentation
Consistency of Vision
Documents help facilitate communication
Accountability
Documents represent project history
Traceability
Documents show progress

Different Kinds of Documents Persona Usability Test Plan Usability Report Screen Design Flow Chart Site Map Wireframe Content Inventory Concept Model Competitive Analysis

Different Kinds of Documents Persona Competitive Analysis Site Maps Usability Test Plan Concept Model Flow Charts Usability Reports Content Inventory Wireframes Screen Designs User Needs Strategy Desgin

Some Examples

Persona

Usability Results

Concept Model

Content Inventory

Site Map

Wireframe

A Closer Look at Flow Charts

Anchors Steps Paths Decision Points Step Distinctions Step Details Step Groupings Error Paths Step Variations Triggers Scenarios

Deliverable Elements
Elements that DEFINE
Elements that ELABORATE
Elements that ENHANCE

Tips for Creating Deliverables
Identify the purpose of the document.
Think about the target audience, and how they’ll use the document.
List of all the information you want to capture.
Prioritize the information based on the purpose and the audience.
Create a “visual language” to represent your ideas consistently.

Tips for Using Deliverables
Communicate the purpose of the discussion
Relinquish control
Note opportunities for improvement
Estimate value of keeping document up-to-date

Thanks!
www.communicatingdesign.com
Dan Brown
[email_address]
www.eightshapes.com

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Dan Brown's Communicating Design Presentation to DOE

by Daniel Brown

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