3. Key Business Requirements/Challenges
Slow economy forcing companies to do more with less and increase
value
Manual and redundant business processes limit productivity, increase costs
and increase cycle-time
React quickly to changing market conditions for competitive advantage
Ability to modify and quickly deploy complex processes is a business critical
requirement
Compliance with regulatory mandates
Account for how decisions are made
Improve and enhance the level of
business performance
Optimize performance on a continuous
basis
Improve customer satisfaction
Create customer loyalty 3
