my revision for admin.

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3.  Chief Buyer
 Quality Manager
 Super visor
 Stock Controller
 Quality Controller
 Buyer

4.  Purchasing does the following…
 Collects and processes purchase requisition
(an order) from departments.
 Obtain quotations, catalogues and price
lists from suppliers.
 Receive and check deliveries.
 Keeps stock records
 Check invoices and authorise payment for
goods.
 Agree purchase prices and conditions with
supplier

6.  Recruitment manager
 Training manager
 Health and safety officer
 Employee relation manager
 Training officer

7.  Advertise vacancies
 Prepare job descriptions and job
specifications
 Issue and collect job application forms
 Arrange and conduct interviews
 Prepare employee contracts
 Keeps employee records
 Assist with staff appraisal
 Organise training
 Deal with health and safety.

9.  Chief Accountant
 Financial Accountant
 Management accountant
 Credit controller
 Invoice supervisor
 Wages assistant

10.  Check invoices credit notes and statements
from suppliers of goods/services
 Prepare invoices, credit notes and
statements for delivery to customers
 Prepare cheques fro suppliers
 Bank cash and cheques from customers
 Prepare budgets and final accounts
 Calculate wages and prepare payslips
 Complete tax returns
 Analyse financial information for
management and shareholders.

12.  Office manager
 Administration supervisor
 Secretary
 Computer operator
 Receptionist
 Reprographics assistant
 Mail room assistant
 Filing clerk
 Office junior

13.  Word processing
 Desktop publishing
 Incoming, outgoing, and internal mail
 Secretarial services
 Reception and switch board
 Reprographics
 Manual and computerised data based
 Office supplies
 E-mail and faxes
 Petty cash and financial records(spreadsheets)

15.  Marketing manager
 Area sales manager
 Market research manager
 Advertising manager
 Sales representative
 Telesales assistant

16.  Identifies potential customers and
product
 Deals with enquires from customers
 Collect and process orders from
customers
 Prepares and conducts consumer
surveys
 Analyses market research questionnaires
 Prepare publicity & organise exhibitons

18. 1st – chief executive
2nd - board of directors
3rd – senior managers
4th - managers
5th – junior managers
6th – supervisors
7th - assistants

19.  Organisations can either have tall or flat
structures

22. Different Sections
 Growth
 Down Sizing
 Delayering
 Out Sourcing

23. What happens ?
- Sales of goods/services increases
- More staff employed to meet increased
sales
Effect on Organisation chart.
- More staff at various levels
- New departments

24. What happens?
- Staff are “laid off”
Effect on organisation chart
- Greater work load for departments

25. What happens
- Wider span of controls
Effect on organisation chart
- Organisation can flow on core activities

26. What happens?
- Organisations can flow on core activities
Effect on organisation chart
- Simple organisation chart

27. Span of control is a number of
people who report to a
manager.

28. MANAGER
EMPLOYEES
NARROW SPAN OF CONTROL
If you have a narrow span of control then you
may not get as much information as you need.

29. MANAGER
EMPLOYEES
WIDE SPAN OF CONTROL
If you have a wide span of control then you get
more money..

30.  Chain of command is the way
instructions are passed down in an
organisation.

31.  There are two types of relationship within
an organisation
 A line relationship exists between a
manager and the employees
immediately below them, illustrated by a
vertical line in an organisation chart.
 A lateral relationship exists between
employees on the same level.

33.  Every one has a common goal
 Everyone is committed to realising their
goal
 Team planning and tactics discussed
 Member pull together
 Members help each other
 Win or loose as a team
 Team greater than sum of their parts.

34. CHEERS