2. More good things happen; fewer bad things happen.

3. CHANGE

8. Comparison of first-order and second-order change First-order Change When a change is perceived as: Second-order Change When a change is perceived as: An extension of the past A break with the past Within existing paradigms Outside of existing paradigms Consistent with prevailing values and norms Conflicted with prevailing values and norms Implemented with existing knowledge and skills Requiring new knowledge and skills to implement

11. Change Who moved my cheese????

12. THE HANDWRITING ON THE WALL Change Happens They Keep Moving the Cheese Anticipate Change Get Ready For The Cheese To Move Monitor Change Smell The Cheese Often So You Know When It Is Getting Old Adapt To Change Quickly The Quicker You Let Go Of Old Cheese, The Sooner You Can Enjoy New Cheese Change Move With The Cheese Enjoy Change! Savor The Adventure And Enjoy The Taste Of New Cheese! Be Ready To Change Quickly And Enjoy It, Again, And Again! They Keep Moving The Cheese Jo hnson, Spencer, M.D. (1998). Who Moved My Cheese? New York, New York

14. More good things happen; fewer bad things happen.

18. Participants of the Systemic Change Model Trailblazers Pioneers Settlers Sit-at-home Saboteurs