by Ben Kraal, Research Fellow at Queensland University of Technology on Aug 29, 2011
- 941 views
My presentation from UX Australia 2011....
My presentation from UX Australia 2011.
I discussed some recent research from the QUT Airports of the Future project's Human Systems team. I explored how to make better sense of people's actions and experience during service interactions using the concept of frames.
- Total Views
- Views on SlideShare
- Embed Views