Kanban values exercise, 2016 edition

1. Mike Burrows (mike@agendashift.com) Twitter: @asplake, @agendashift and @KanbanInside Home: www.agendashift.com The Kanban Values Exercise, 2016 Edition Copyright © 2014-2016 Agendashift (a trading name of Positive Incline Ltd) The Kanban Values Exercise by Mike Burrows of Positive Incline Ltd is licensed under the Creative Commons Attribution-ShareAlike 4.0 International License. To view a copy of this license, visit http://creativecommons.org/licenses/by-sa/4.0/deed.en_US. Copies of the original .pptx files may be requested by email.

2. • Map the 4 foundational principles & 6 core practices to the 9 values – Hints: 3 practices map to 1 value; 2 values map to 1 practice – Hint: do the principles first, and do both sets in bottom-to-top order • Reflect & discuss: – Choose 3 values that resonate with you personally – Choose 3 values that seem important or challenging in your current organizational context – For each of those two categories, choose a top 3 for your group and prepare to report back Exercise: Kanban’s values system

3. • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Foundational Principles (2012)

4. • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management leadership customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Foundational Principles (2012)

5. • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management respect leadership customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Foundational Principles (2012)

6. • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management respect leadership agreement customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Foundational Principles (2012)

7. • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management respect leadership agreement understanding customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Foundational Principles (2012)

10. • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Core Practices collaboration

11. • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Core Practices transparency collaboration

12. • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Core Practices transparency transparency collaboration

13. • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Core Practices transparency transparency transparency collaboration

14. • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Core Practices transparency flow transparency transparency collaboration

15. • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Core Practices transparency customer focus flow transparency transparency collaboration

16. • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance Core Practices transparency customer focus flow transparency transparency collaboration balance

17. 1. Start with what you do now • understanding current processes, as actually practised • respecting existing roles, responsibilities, and job titles 2. Agree to pursue improvement through evolutionary change 3. Encourage acts of leadership at every level, from individual contributor to senior management Addendum: Change management principles (2015) November 2015

18. 1. Focus on the customer 2. Manage the work; let people self-organise around it 3. Evolve policies to improve customer and business outcomes Addendum: Service delivery principles (2015) November 2015

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