2014 02 kanbans not-so-hidden agendas 2

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Kanban's not-so-hidden agendas

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2014 02 kanbans not-so-hidden agendas 2

  1. 1. Kanban’s not-so-hidden agendas @asplake #LKNA14 Kanban’s not-so-hidden agendas Mike Burrows @asplake @kanbanInside mike@djaa.com positiveincline.com
  2. 2. Kanban’s not-so-hidden agendas @asplake #LKNA14 What do you want from Kanban?
  3. 3. Kanban’s not-so-hidden agendas @asplake #LKNA14 What did they want from Kanban?
  4. 4. Kanban’s not-so-hidden agendas @asplake #LKNA14 Exercise: Kanban’s Value System (the super-quick version)
  5. 5. Kanban’s not-so-hidden agendas @asplake #LKNA14 Foundational Principles • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  6. 6. Kanban’s not-so-hidden agendas @asplake #LKNA14 Foundational Principles • : Start with what you do now • : Agree to pursue evolutionary change • : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management leadership customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  7. 7. Kanban’s not-so-hidden agendas @asplake #LKNA14 Foundational Principles • : Start with what you do now • : Agree to pursue evolutionary change • respect : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management leadership customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  8. 8. Kanban’s not-so-hidden agendas @asplake #LKNA14 Foundational Principles • : Start with what you do now • agreement : Agree to pursue evolutionary change • respect : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management leadership customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  9. 9. Kanban’s not-so-hidden agendas @asplake #LKNA14 Foundational Principles • understanding : Start with what you do now • agreement : Agree to pursue evolutionary change • respect : Initially, respect existing roles, responsibilities and job titles • : Encourage acts of leadership at all levels in your organization – from individual contributors to senior management leadership customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  10. 10. Kanban’s not-so-hidden agendas @asplake #LKNA14 Core Practices • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  11. 11. Kanban’s not-so-hidden agendas @asplake #LKNA14 Core Practices • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • : Implement feedback loops • collaboration : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  12. 12. Kanban’s not-so-hidden agendas @asplake #LKNA14 Core Practices • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • : Make policies explicit • transparency : Implement feedback loops • collaboration : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  13. 13. Kanban’s not-so-hidden agendas @asplake #LKNA14 Core Practices • : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • transparency : Make policies explicit • transparency : Implement feedback loops • collaboration : Improve collaboratively, evolve experimentally (…) NB: 1 value appears 3 times! customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  14. 14. Kanban’s not-so-hidden agendas @asplake #LKNA14 Core Practices • transparency : Visualize • : Limit work-in-progress (WIP) • , : Manage flow • transparency : Make policies explicit • transparency : Implement feedback loops • collaboration : Improve collaboratively, evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  15. 15. Kanban’s not-so-hidden agendas @asplake #LKNA14 Core Practices • transparency : Visualize • : Limit work-in-progress (WIP) • , flow : Manage flow • transparency : Make policies explicit • transparency : Implement feedback loops • collaboration : Improve collaboratively, evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  16. 16. Kanban’s not-so-hidden agendas @asplake #LKNA14 Core Practices • transparency : Visualize • : Limit work-in-progress (WIP) • customer focus , flow : Manage flow • transparency : Make policies explicit • transparency : Implement feedback loops • collaboration : Improve collaboratively, evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  17. 17. Kanban’s not-so-hidden agendas @asplake #LKNA14 Core Practices • transparency : Visualize • balance : Limit work-in-progress (WIP) • customer focus , flow : Manage flow • transparency : Make policies explicit • transparency : Implement feedback loops • collaboration : Improve collaboratively, evolve experimentally (…) customer focus|agreement|collaboration|flow|leadership transparency|understanding|respect|balance
  18. 18. Kanban’s not-so-hidden agendas @asplake #LKNA14 Of the 9, which 3 most strongly • resonate with you personally? • speak into your work situation? Customer focus – Agreement – Collaboration Flow – Leadership – Transparency Understanding – Respect – Balance What do you want from Kanban?
  19. 19. Kanban’s not-so-hidden agendas @asplake #LKNA14 Follow up • With your colleagues, the long version: bit.ly/kanban-values-exercise • Choose 3 values for your profile on meldstrong.com Customer focus – Agreement – Collaboration Flow – Leadership – Transparency Understanding – Respect – Balance
  20. 20. Kanban’s not-so-hidden agendas @asplake #LKNA14 Nine values, three agendas Survivability • Understanding • Agreement • Respect
  21. 21. Kanban’s not-so-hidden agendas @asplake #LKNA14 Survivability • Understanding • Agreement • Respect
  22. 22. Kanban’s not-so-hidden agendas @asplake #LKNA14
  23. 23. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making
  24. 24. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making
  25. 25. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making
  26. 26. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making
  27. 27. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making
  28. 28. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making
  29. 29. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making
  30. 30. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making Transparency + Balance • Opportunities for work (not too much, not too little) • A range of good choices (not too many, not too few) • Shared expectations • Feedback
  31. 31. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making
  32. 32. Kanban’s not-so-hidden agendas @asplake #LKNA14 Collaboration
  33. 33. Kanban’s not-so-hidden agendas @asplake #LKNA14 Collaboration
  34. 34. Kanban’s not-so-hidden agendas @asplake #LKNA14 Collaboration http://en.wikipedia.org/wiki/File:Lennon-McCartney.JPG http://www.nobelweekdialogue.org/?attachment_id=364
  35. 35. Kanban’s not-so-hidden agendas @asplake #LKNA14 Collaboration
  36. 36. Kanban’s not-so-hidden agendas @asplake #LKNA14 Survivability • Understanding • Agreement • Respect
  37. 37. Kanban’s not-so-hidden agendas @asplake #LKNA14 Survivability • Understanding • Agreement • Respect
  38. 38. Kanban’s not-so-hidden agendas @asplake #LKNA14 A way to view what you do now: • Creative work is service-oriented • Service delivery involves workflow • Workflow involves a series of knowledge discovery activities The Kanban lens
  39. 39. Kanban’s not-so-hidden agendas @asplake #LKNA14 Services, workflow, knowledge discovery
  40. 40. Kanban’s not-so-hidden agendas @asplake #LKNA14 Q: How soon will we know that we have met a customer need?
  41. 41. Kanban’s not-so-hidden agendas @asplake #LKNA14 Q: And how will we know?
  42. 42. Kanban’s not-so-hidden agendas @asplake #LKNA14 Within Across Collaboration + Leadership: T-shaped
  43. 43. Kanban’s not-so-hidden agendas @asplake #LKNA14 Collaboration + Leadership: Triad
  44. 44. Kanban’s not-so-hidden agendas @asplake #LKNA14 Within Across Within Across Within Across Within Across Within Across Within Across Leadership at every level
  45. 45. Kanban’s not-so-hidden agendas @asplake #LKNA14 Leadership at every level
  46. 46. Kanban’s not-so-hidden agendas @asplake #LKNA14 Survivability • Understanding • Agreement • Respect
  47. 47. Kanban’s not-so-hidden agendas @asplake #LKNA14 Survivability • Understanding • Agreement • Respect
  48. 48. Kanban’s not-so-hidden agendas @asplake #LKNA14 Kanban is the humane, “start with what you do now” approach to change
  49. 49. Kanban’s not-so-hidden agendas @asplake #LKNA14 • bravado • complacency • tampering Three patterns of unsafe change
  50. 50. Kanban’s not-so-hidden agendas @asplake #LKNA14 • bravado – too fast • complacency – too slow • tampering - too random Three patterns of unsafe change
  51. 51. Kanban’s not-so-hidden agendas @asplake #LKNA14 The J-curve effect
  52. 52. Kanban’s not-so-hidden agendas @asplake #LKNA14 Fitness Time Small J’s, iterated
  53. 53. Kanban’s not-so-hidden agendas @asplake #LKNA14 Start with what you do now, understanding: • The purpose of the system • How it serves and frustrates the customer • How it works and fails to work for those inside the system • How to change it safely
  54. 54. Kanban’s not-so-hidden agendas @asplake #LKNA14 Self organization + better decision making • Keeping the need for change never far from the surface (understanding + transparency) • Maintaining the corporate commitment and personal discipline to pursue change safely and purposefully (agreement + respect)
  55. 55. Kanban’s not-so-hidden agendas @asplake #LKNA14 Kanban’s not-so-hidden agendas Survivability • Understanding • Agreement • Respect
  56. 56. Kanban’s not-so-hidden agendas @asplake #LKNA14 Kanban from the Inside Download the 3-chapter preview: www.djaa.com/kanbaninside @KanbanInside
  57. 57. Kanban’s not-so-hidden agendas @asplake #LKNA14 Kanban’s not-so-hidden agendas Survivability • Understanding • Agreement • Respect

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