The VPS provider is informing the customer that the server node in San Jose will be shut down and terminated on April 30th. It advises the customer to make backups of their data. It also notes that the customer may receive invoices for their VPS in San Jose and should open a ticket to have them cancelled. The email closes by saying the customer can open a ticket to arrange a partial refund if they had paid for the VPS semi-annually or annually.