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BANKER- CUSTOMER
RELATIONSHIP
A PRESENTATION
BY
B.J.VED
WISH U ALL A HAPPY LEARNING
2
BANKING-SEC.5(b)OF BRA1949
• Accepting of deposits
• Lending or investing(Purpose)
• From Public
• Payable on demand or therwise
• Withdrawal of deposits by cheque, draft
etc.
3
CUSTOMER
• Maintaining any type of a/c
• Submission of a/c opening form fulfilling
KYC requirements
• Customer of specific branch only but with
CBS advantages
• Not defined till 1986. Only mention in Sec
131 of N.I.Act. Now defined in Consumer
Protection Act 1986.
4
RELATIONSHIP
TRANSACTION BANKER’S RELATION
*DEPOSITS DEBTOR
*LOANS/ADV. CREDITOR
*BILLS - COLLECTION AGENT
*BP/BD HOLDER FOR VALUE
*LOCKER LESSOR
*ARTICLES-SAFE CUS. BAILEE
5
CONTINUED
*INVESTIGATION REFEREE
*EXECUTOR/TRUSTEE TRUSTEES
*CUSTODIAL SERVICES CUSTODIAN
6
TERMINATION OF
RELATIONSHIP
• Notice of Death/insolvency of customer or
liquidation of company/lunacy
• Closure of a/c by customer (Voluntary)
• Closure of a/c by bank (Due Notice)
7
DUTIES OF BANKER
(1) To honour cheques provided
1. Cheque properly drawn
2. presented within business hours
3. Regular/proper endorsement
4. Sufficient balance in a/c/Limit
5. Relation is not terminated:
a. death
b. insolvent/lunatic
6. Payment is not stopped by drawer
7. Garnishee/income tax order
8
DISHONOUR OF CHEQUES
• Funds insufficient/exceeds arrangement
• Stop Payment by customer or by attachment
order or court order/ withdrawal stopped owing
to death or lunacy or insolvency of a/c holder/
Cheque Altered & no authentication, Cheque
post dated, un-dated, out dated, Effects not
cleared-Present again, A/c closed, Refer to
drawer ect.
• Instrument specially crossed to -----------
• Earmarked balance not sufficient
9
(2) DUTY TO MAINTAIN SECRECY
• Moral and legal duty
• Reputation of customer
• Applicable to transactions & security
• Continues even after death/closing of a/c
• Applicable for information obtained from outside
• Divulge customary information
Subject to exceptions to duty of secrecy.
10
CONTINUED
• Information to be furnished provided:
* Request is in writing under
relevant section and act
* Request is by authorised person
* Furnish only asked information
* Only specific(not general) infomation
* Diff in a/c, name no info. to be furnished
* Fact to be advised to a/c holder
11
(3)DUTY TO RENDER ACCOUNTS FOR
SERVICES
To provide passbook or statement of a/c
duly completed in all respects
(4)To collect cheques, drafts etc.
(5) To give reasonable notice before a/c is
closed.
12
LIABILITY IN CASE OF BREACH
OF DUTY OF SECRECY
• LIABLE TO CUSTOMER
• LOSS OF MONEY AND REPUTATION
• COURT TO CONSIDER ACTUAL LOSS OF
MONEY AND DAMAGE OF REPUTATION
13
RIGHTS OF A BANKER
• PARTICULAR LIEN: I.e. TAILOR’S LIEN
• GENERAL LIEN: LEGAL POSSESSION
UNTIL THE WHOLE OF THE DEBT IS
PAID.
• (1)BANKERS LIEN IS GENERAL LIEN
KNOWN AS “IMPLIED PLEDGE”
• RIGHT OF SALE IS ALSO AVAILABLE TO
BANK WITH REASONABLE NOTICE.
• AGAINST TIME ‘BARRED DEBTS’ ALSO
14
BANKERS RIGHT OF LIEN
• GEN. LIEN ON ALL GOODS & SECURITIES
• GOODS & SECURITIES IN THE NAME OF
BORROWER ONLY
• AVAILABLE AFTER REPAYMENT OF LOAN ALSO
• CHEQUES FOR COLLECTION
• CREDIT BAL. SUBJECT TO RIGHT OF SET-OFF
AND NOT LIEN
Subject to exceptions to Banker’s Right of Lien
15
(2)BANK’S RIGHT OF SET-OFF
• COMBINE SEVERAL A/Cs OF BORROWER
• LETTER OF SET-OFF TO BE OBTAINED
• REASONABLE NOTICE TO CUSTOMER
• CUSTOMER HAS NO CORRESPONDING
RIGHT OF SET-OFF TO COMBINE HIS
A/C’s FOR PURPOSE OF WITHDRAWAL
16
SET-OFF IS APPLICABLE IF
• A/Cs ARE IN SAME NAME AND RIGHT
• BELONGING TO ONE PERSON i.e. SB A/C AND
PROPRIETORSHIP FIRM’S ACCOUNT
• PARTNERS INDIVIDUAL A/C(CREDIT) AGAINST
FIRMS DEBT AS LIABILITY OF PARTNERS IS
JOINT & SEVERAL
• INDIVIDUALS A/C CREDIT BAL. AGAINST DEBIT
BALANCE IN JOINT A/CS
• ALSO FORTWO A/CS AT DIFFERENT BRANCHES
• EVEN AGAINST TIME BARRED DEBTS
• SET-OFF BEFORE GARNISHEE/IT ORDER
17
RIGHT OF SET-OFF IS NOT
APPLICABLE IF
• FUTURE & CONTIGENT DEBTS
• DEBIT BAL. IN PERSONAL A/CS AGAINST
CREDIT BAL. IN JOINT A/C, CAPACITY AS
TRUSTEE, AGENT, GUARDIAN, EXECUTOR
ETC
• NO CLEAR CREDIT BALANCE
18
(3)RIGHT OF APPROPRIATION
(CLAYTON’S RULE) &. 59 TO 61 OF
IND. CONTRACT ACT 1872
• DEBTOR’S INSTRUCTIONS TOWARDS SPECIFIC
DEBT
• IN ABSENCE OF DEBTOR’S INSTRUCTIONS,
BANK TO APPLY TOWARDS ANY LAWFUL DEBTS
(EVEN TIME-BARRED DEBTS)
• IN ABSENCE OF BOTH AS ABOVE ,TO BE
APPLIED IN ORDER OF TIME OF CREATION OF
DEBT WHETHER TIME-BARRED OR NOT. IF
DEBTS ARE OF EQUAL STANDING, PAYMENT TO
BE APPLIED PROPORTIONATELY>
19
BANKER’S RIGHTS
(4)CHARGE INTEREST,COMMISSION,
EXCHANGE, INCIDENTAL CHARGES FOR
SERVICES RENDERED AND SOLD TO
CUSTOMERS
CUSTOMER’S DUTIES
• A/c to be conducted satisfactorily.
Maintain Min. Reqd. Bal.
• Cheques to be drawn properly so as not to
facilitate forgery or fraud.
• To give full & proper instructions while
countermanding a cheque.
• To make demand for payment
• To pay charges for services rendered
21
THANK YOU

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Banker customer relationship

  • 2. 2 BANKING-SEC.5(b)OF BRA1949 • Accepting of deposits • Lending or investing(Purpose) • From Public • Payable on demand or therwise • Withdrawal of deposits by cheque, draft etc.
  • 3. 3 CUSTOMER • Maintaining any type of a/c • Submission of a/c opening form fulfilling KYC requirements • Customer of specific branch only but with CBS advantages • Not defined till 1986. Only mention in Sec 131 of N.I.Act. Now defined in Consumer Protection Act 1986.
  • 4. 4 RELATIONSHIP TRANSACTION BANKER’S RELATION *DEPOSITS DEBTOR *LOANS/ADV. CREDITOR *BILLS - COLLECTION AGENT *BP/BD HOLDER FOR VALUE *LOCKER LESSOR *ARTICLES-SAFE CUS. BAILEE
  • 6. 6 TERMINATION OF RELATIONSHIP • Notice of Death/insolvency of customer or liquidation of company/lunacy • Closure of a/c by customer (Voluntary) • Closure of a/c by bank (Due Notice)
  • 7. 7 DUTIES OF BANKER (1) To honour cheques provided 1. Cheque properly drawn 2. presented within business hours 3. Regular/proper endorsement 4. Sufficient balance in a/c/Limit 5. Relation is not terminated: a. death b. insolvent/lunatic 6. Payment is not stopped by drawer 7. Garnishee/income tax order
  • 8. 8 DISHONOUR OF CHEQUES • Funds insufficient/exceeds arrangement • Stop Payment by customer or by attachment order or court order/ withdrawal stopped owing to death or lunacy or insolvency of a/c holder/ Cheque Altered & no authentication, Cheque post dated, un-dated, out dated, Effects not cleared-Present again, A/c closed, Refer to drawer ect. • Instrument specially crossed to ----------- • Earmarked balance not sufficient
  • 9. 9 (2) DUTY TO MAINTAIN SECRECY • Moral and legal duty • Reputation of customer • Applicable to transactions & security • Continues even after death/closing of a/c • Applicable for information obtained from outside • Divulge customary information Subject to exceptions to duty of secrecy.
  • 10. 10 CONTINUED • Information to be furnished provided: * Request is in writing under relevant section and act * Request is by authorised person * Furnish only asked information * Only specific(not general) infomation * Diff in a/c, name no info. to be furnished * Fact to be advised to a/c holder
  • 11. 11 (3)DUTY TO RENDER ACCOUNTS FOR SERVICES To provide passbook or statement of a/c duly completed in all respects (4)To collect cheques, drafts etc. (5) To give reasonable notice before a/c is closed.
  • 12. 12 LIABILITY IN CASE OF BREACH OF DUTY OF SECRECY • LIABLE TO CUSTOMER • LOSS OF MONEY AND REPUTATION • COURT TO CONSIDER ACTUAL LOSS OF MONEY AND DAMAGE OF REPUTATION
  • 13. 13 RIGHTS OF A BANKER • PARTICULAR LIEN: I.e. TAILOR’S LIEN • GENERAL LIEN: LEGAL POSSESSION UNTIL THE WHOLE OF THE DEBT IS PAID. • (1)BANKERS LIEN IS GENERAL LIEN KNOWN AS “IMPLIED PLEDGE” • RIGHT OF SALE IS ALSO AVAILABLE TO BANK WITH REASONABLE NOTICE. • AGAINST TIME ‘BARRED DEBTS’ ALSO
  • 14. 14 BANKERS RIGHT OF LIEN • GEN. LIEN ON ALL GOODS & SECURITIES • GOODS & SECURITIES IN THE NAME OF BORROWER ONLY • AVAILABLE AFTER REPAYMENT OF LOAN ALSO • CHEQUES FOR COLLECTION • CREDIT BAL. SUBJECT TO RIGHT OF SET-OFF AND NOT LIEN Subject to exceptions to Banker’s Right of Lien
  • 15. 15 (2)BANK’S RIGHT OF SET-OFF • COMBINE SEVERAL A/Cs OF BORROWER • LETTER OF SET-OFF TO BE OBTAINED • REASONABLE NOTICE TO CUSTOMER • CUSTOMER HAS NO CORRESPONDING RIGHT OF SET-OFF TO COMBINE HIS A/C’s FOR PURPOSE OF WITHDRAWAL
  • 16. 16 SET-OFF IS APPLICABLE IF • A/Cs ARE IN SAME NAME AND RIGHT • BELONGING TO ONE PERSON i.e. SB A/C AND PROPRIETORSHIP FIRM’S ACCOUNT • PARTNERS INDIVIDUAL A/C(CREDIT) AGAINST FIRMS DEBT AS LIABILITY OF PARTNERS IS JOINT & SEVERAL • INDIVIDUALS A/C CREDIT BAL. AGAINST DEBIT BALANCE IN JOINT A/CS • ALSO FORTWO A/CS AT DIFFERENT BRANCHES • EVEN AGAINST TIME BARRED DEBTS • SET-OFF BEFORE GARNISHEE/IT ORDER
  • 17. 17 RIGHT OF SET-OFF IS NOT APPLICABLE IF • FUTURE & CONTIGENT DEBTS • DEBIT BAL. IN PERSONAL A/CS AGAINST CREDIT BAL. IN JOINT A/C, CAPACITY AS TRUSTEE, AGENT, GUARDIAN, EXECUTOR ETC • NO CLEAR CREDIT BALANCE
  • 18. 18 (3)RIGHT OF APPROPRIATION (CLAYTON’S RULE) &. 59 TO 61 OF IND. CONTRACT ACT 1872 • DEBTOR’S INSTRUCTIONS TOWARDS SPECIFIC DEBT • IN ABSENCE OF DEBTOR’S INSTRUCTIONS, BANK TO APPLY TOWARDS ANY LAWFUL DEBTS (EVEN TIME-BARRED DEBTS) • IN ABSENCE OF BOTH AS ABOVE ,TO BE APPLIED IN ORDER OF TIME OF CREATION OF DEBT WHETHER TIME-BARRED OR NOT. IF DEBTS ARE OF EQUAL STANDING, PAYMENT TO BE APPLIED PROPORTIONATELY>
  • 19. 19 BANKER’S RIGHTS (4)CHARGE INTEREST,COMMISSION, EXCHANGE, INCIDENTAL CHARGES FOR SERVICES RENDERED AND SOLD TO CUSTOMERS
  • 20. CUSTOMER’S DUTIES • A/c to be conducted satisfactorily. Maintain Min. Reqd. Bal. • Cheques to be drawn properly so as not to facilitate forgery or fraud. • To give full & proper instructions while countermanding a cheque. • To make demand for payment • To pay charges for services rendered