Building Reliable Asterisk  Solutions with SIP  Alan Percy Director, Market Development [email_address] www.audiocodes.com...
Enterprise Survivability
“Single Site” SIP <ul><li>Why SIP? </li></ul><ul><li>Standard and Open </li></ul><ul><li>Why Gateways? </li></ul><ul><li>I...
Improving Reliability Media Gateway PSTN Chicago Redundant servers, POE switches and media gateways.  All on a UPS
Distributed SIP Media Gateway PSTN WAN Chicago Omaha
Problem: WAN Failures Media Gateway PSTN WAN Staff is left with  no  phone service Chicago Omaha
Problem: Emergency 911 Calls Media Gateway PSTN WAN 911 Chicago Omaha
Adding an on-site gateway and relying on the phone doing the routing Chicago Omaha Media Gateway PSTN WAN PSTN Local Analo...
Gateway with Stand Alone Survivability Media Gateway PSTN WAN PSTN MediaPack Local Media Gateway With SAS Chicago Omaha Re...
Media Gateways with SAS Mediant 2000 Scalable Digital Media Gateway Mediant 1000 Modular Media Gateway MediaPack MP-11x An...
Adding an on-site Proxy Media Gateway PSTN WAN PSTN Local Analog Media Gateway Chicago Omaha Makes all local call routing ...
Gateway with Integrated  Asterisk Business Edition Media Gateway PSTN WAN PSTN Mediant 1000 With OSN running Asterisk Busi...
Mediant 1000:  Modular And  Scalable Gateway <ul><li>Scalable and cost-effective, housed in a 1U chassis  </li></ul><ul><l...
Mediant 1000 – OSN Processor Module <ul><li>Specifications: </li></ul><ul><ul><li>Intel TM Pentium-M Celeron ULV 600 MHz  ...
Case Study - Profile <ul><li>Currently the world’s largest company focused on Internet Protocol (IP) and traditional voice...
Case Study - Challenge <ul><li>New headquarters facility at 300 Apollo Drive in Chelmsford, MA </li></ul><ul><li>Large num...
Case Study - Requirements <ul><li>Relocate more than 270 employees  </li></ul><ul><li>34 remote voicemail only users </li>...
Case Study - Solution
Case Study - Results <ul><li>Went live March 2007 </li></ul><ul><li>Highly Reliable </li></ul><ul><li>Costs less </li></ul...
Thanks for Listening!
For more information, whitepapers, copies of the presentation slides  or to view previously archived webinars, go to:  www...
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Alan Percy Asterisk World Building Reliable Asterisk Applications With Sip

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  • Alan Percy Asterisk World Building Reliable Asterisk Applications With Sip

    1. 1. Building Reliable Asterisk Solutions with SIP Alan Percy Director, Market Development [email_address] www.audiocodes.com/breakfree
    2. 2. Enterprise Survivability
    3. 3. “Single Site” SIP <ul><li>Why SIP? </li></ul><ul><li>Standard and Open </li></ul><ul><li>Why Gateways? </li></ul><ul><li>Interoperability </li></ul><ul><ul><li>Range of PSTN protocols </li></ul></ul><ul><ul><li>Other SIP applications </li></ul></ul><ul><li>Scalability </li></ul><ul><li>Fax Support (T.38) </li></ul><ul><li>Security </li></ul><ul><li>Greater reliability </li></ul><ul><li>High voice quality </li></ul>Media Gateway PSTN Chicago
    4. 4. Improving Reliability Media Gateway PSTN Chicago Redundant servers, POE switches and media gateways. All on a UPS
    5. 5. Distributed SIP Media Gateway PSTN WAN Chicago Omaha
    6. 6. Problem: WAN Failures Media Gateway PSTN WAN Staff is left with no phone service Chicago Omaha
    7. 7. Problem: Emergency 911 Calls Media Gateway PSTN WAN 911 Chicago Omaha
    8. 8. Adding an on-site gateway and relying on the phone doing the routing Chicago Omaha Media Gateway PSTN WAN PSTN Local Analog Media Gateway Primary Back-up or 911 Still no phone-to-phone dialing
    9. 9. Gateway with Stand Alone Survivability Media Gateway PSTN WAN PSTN MediaPack Local Media Gateway With SAS Chicago Omaha Relays SIP messages and upon WAN failure re-routes the calls
    10. 10. Media Gateways with SAS Mediant 2000 Scalable Digital Media Gateway Mediant 1000 Modular Media Gateway MediaPack MP-11x Analog Media Gateway PCIx TP-260 Media Gateway
    11. 11. Adding an on-site Proxy Media Gateway PSTN WAN PSTN Local Analog Media Gateway Chicago Omaha Makes all local call routing decisions
    12. 12. Gateway with Integrated Asterisk Business Edition Media Gateway PSTN WAN PSTN Mediant 1000 With OSN running Asterisk Business Edition Chicago Omaha Integrates Asterisk and Gateway into one appliance
    13. 13. Mediant 1000: Modular And Scalable Gateway <ul><li>Scalable and cost-effective, housed in a 1U chassis </li></ul><ul><li>Supports 1, 2, or 4 E1/T1/J1 trunk spans </li></ul><ul><li>Up to 24 analog ports FXS/FXO </li></ul><ul><li>All modules are hot swappable. </li></ul><ul><li>Supports CAS/PRI PSTN interfaces </li></ul><ul><li>On-board SIP </li></ul><ul><li>Hardware and Software scalability </li></ul>
    14. 14. Mediant 1000 – OSN Processor Module <ul><li>Specifications: </li></ul><ul><ul><li>Intel TM Pentium-M Celeron ULV 600 MHz </li></ul></ul><ul><ul><li>855 GME + 6300 ESB Intel chipset </li></ul></ul><ul><ul><li>128 KB BIOS flash </li></ul></ul><ul><ul><li>Operational 0° to 40° C </li></ul></ul><ul><ul><li>160 mm (6.4”) depth x 75 mm (2.9”) width x 30 mm (1.17”) height </li></ul></ul><ul><ul><li>Up to 1 Giga Byte 200/266 MHz SODIMM memory. </li></ul></ul>Connection Module (CM) Processor Module (IPMX) Hard Drive Module (MDMX) Use to build an On-site Appliance
    15. 15. Case Study - Profile <ul><li>Currently the world’s largest company focused on Internet Protocol (IP) and traditional voice-based Contact center products and services. </li></ul><ul><li>30 years of experience and expertise in the contact center industry </li></ul><ul><li>Privately held, posted 2006 revenues of $610 million </li></ul><ul><li>Customer base of over 5000 in-house and outsource global sites </li></ul><ul><li>Headquartered in Chelmsford, Mass. </li></ul><ul><li>Employs more than 2000 people worldwide </li></ul><ul><li>Operations in the Americas, Europe, Africa, the Middle East and Asia Pacific. </li></ul><ul><li>For more information, visit www.aspect.com . </li></ul>
    16. 16. Case Study - Challenge <ul><li>New headquarters facility at 300 Apollo Drive in Chelmsford, MA </li></ul><ul><li>Large number of employees were being relocated </li></ul><ul><li>Opportunity to evaluate new communications solutions </li></ul>“ It was important to consider if Aspect should relocate with existing telephony equipment or rather purchase new equipment from a traditional equipment provider and look at various alternatives”, Jamie Ryan, Chief Information Officer
    17. 17. Case Study - Requirements <ul><li>Relocate more than 270 employees </li></ul><ul><li>34 remote voicemail only users </li></ul><ul><li>14 fax machines </li></ul><ul><li>36 conference room and executive office phones </li></ul><ul><li>38 general access area phones </li></ul><ul><li>4 receptionist/assistant expansion phones </li></ul><ul><li>100+ contact center agents </li></ul><ul><li>Minimize cost of system and avoid any expensive or specialized wiring </li></ul><ul><li>Ensure high availability with redundancy </li></ul>
    18. 18. Case Study - Solution
    19. 19. Case Study - Results <ul><li>Went live March 2007 </li></ul><ul><li>Highly Reliable </li></ul><ul><li>Costs less </li></ul><ul><li>Easily customizable </li></ul><ul><li>Implementation was easy </li></ul><ul><li>Leveraged strategic direction </li></ul><ul><li>Installations in other offices underway </li></ul>“ By deploying AudioCodes’ best-of-breed Mediant family, we were able to achieve a high voice quality, standard interfaces, compatibility and reliability. In addition the ability to be compatible with Digium/Asterisk created a win-win situation, allowing all chosen elements to interoperate together,” Jamie Ryan, Chief Information Officer AudioCodes Mediant 2000
    20. 20. Thanks for Listening!
    21. 21. For more information, whitepapers, copies of the presentation slides or to view previously archived webinars, go to: www.audiocodes.com/breakfree Join me on “The SIP Invite” blog at: http://blog.tmcnet.com/sip-invite

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