2. Personal Effective Through
Self-Knowledge
• Self is most important, controllable resource
• Self has a role in everything that happens to me
• Self can transform a threat into an opportunity
• Self becomes what it thinks
• Self can be self-limiting or self- enhancing
• The only way out is the way in
4. Principles of Personal
Effectiveness
It is your responsibility
It is a conscious process
Appropriate external/internal challenge is
necessary
The rewards are often intrinsic
Others can help if they are more mature
and developed
5. It involves change in oneself
It requires personal risk taking
It entails some amount of
discomfort
It requires learning how to learn
7. OPEN PERSON
• FRIENDLY
• TRUSTWORTHY
• EFFECTIVE
• TRANSPARENT
• SENSITIVE TO OTHERS
• EASY TO UNDERSTAND
• SOCIAL
• NO FACADE
A B
C D
8. BLIND PERSON
• IMPERCEPTIVE
• AVOIDS OTHERS
• TOP DOWN APPROACH
• POOR LISTENER
• UNAWARE
• AUTHORITARIAN
• BULL IN CHINA SHOP
• UNCONCERNED
A B
C D
9. SECRETIVE PERSON
• UNKNOWN
• MISUNDERSTOOD
• SEEN WITH SUSPICION
• SELF-ORIENTED
• GOOD LISTENER
• UNTRUSTWORTHY
• DISTANT
• RESERVED
A B
C D
10. GROWTH TOWARDS MATURITY
• Dependence to Interdependence
• Behaving in a Few to Many Ways
• Casual, Shallow, Quickly Developed
Interests to Deeper Interests
• Short Term to Long Term Perspective
• Subordinate Position to Equal Position
• Poor Awareness of Self to Control Over Self
11. SELF-CONCEPT AND COMMUNICATION
(PATTERN FOR HIGH SELF-CONCEPT)
• Talk firmly, without hesitation
• Comfortable with others they view as
superior
• Perform well when being watched
• Have assured and open non-verbal
communication
• Expect to be accepted by others
• Listening and empathizing skills
• Open to criticism
• Likely to think well of others
12. SELF-CONCEPT AND COMMUNICATION
(PATTERN FOR LOW SELF-CONCEPT)
• Defensive and hesitant
• Likely to Disapprove of others
• Feel threatened by people they view as
superior
• Sensitive to negative reactions
• Tend to justify themselves
• Apprehensive of rejection by others
• Pessimistic view of their social skills and
outcome of their actions
13. CLUES TO DEFENSIVE BEHAVIOURS
• HOLD TO MY POSITION
• DON’T LISTEN TO OTHERS
• MISINTERPRET WHAT OTHERS SAY
• STOP TALKING AND BEGIN WITHDRAWING
• FEELS THAT NO ONE UNDERSTANDS ME
• GET EASILY IRRITATED
• DON’T WANT TO TALK ABOUT CERTAIN THINGS
• BECOME INDIGNANT WHEN CHALLENGED
• LOSE SENSE OF HUMOUR
14. HEAD TAPES
• I’LL MAKE IT WORK
• I CAN
• THIS IS MY RIGHT
• MY NEEDS ARE AS
IMPORTANT AS OF
OTHERS
• I’M COMPETENT
• I MUST TRY
• I CAN’T
• OTHERS ARE BETTER
• WHAT WILL OTHERS
SAY
• I MUSTN’T MAKE
MISTAKES
• I FAILED IN THE PAST
• PLAY SAFE
16. ACKNOWLEDGE A PARTICULAR PATTERN
UNDERSTAND ITS IMPLICATIONS IN DIFFERENT SITUATIONS
FOCUS ON SPECIFIC BEHAVIOUR
EXPERIMENTING WITH THE BEHAVIOUR
REWARDING SELF