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SEMINAR
GENDRO	
  SALIM	
  
F  Cer$fied	
  Business	
  Coach	
  
	
  
F  NLP	
  &	
  Hypnotherapy	
  Prac$$oner…	
  
	
  
F  15	
  Years	
  in	
  Banking	
  Industries	
  
	
  
F  Founders	
  of	
  FBI	
  -­‐	
  For	
  BeCer	
  Indonesia	
  	
  
     	
  PT.	
  Formula	
  Bisnis	
  Indonesia	
  -­‐	
  NLPBusiness	
  Coach	
  	
  
	
  
F  Chairman	
  of	
  PT.	
  Ponny	
  Ekspress	
  Suksestama:	
  
     	
   (Credit	
   Inves$ga$on	
   Company	
   working	
   with	
   several	
   Na$onal	
   Banks,	
  
         Mul$na$onal	
   Banks,	
   Mul$finance,	
   BPR,	
   and	
   Celullar	
   Operators	
   such	
   as	
   BDI,	
  
         BRI,	
  ANZ,	
  GE,	
  Ci.bank,	
  Ci.finance,	
  CIMB	
  Niaga,	
  Permata,	
  BCA,	
  BCA	
  Finance,	
  
         Bank	
  Mega,	
  BII,	
  Indosat,	
  SCB,	
  Hutchinson,	
  UFI,	
  WOM,	
  BPR	
  KS,	
  etc)	
  
	
  
F  Chairman	
   &	
   Master	
   Trainer	
   of	
   PT	
   Lima	
   MoCo	
   Nusantara	
   	
   	
   	
   (	
   Outsourcing	
  
         more	
   than	
   1200	
   staffs	
   and	
   Training	
   Company	
   working	
   with	
   Banks	
   and	
  
         mul$finance	
   such	
   as	
   Bank	
   Danamon	
   Indonesia,	
   BRI,	
   Permata	
   Bank,	
   Ge	
  
         Finance,	
  JAS,	
  BNI	
  Mul.	
  Finance,	
  Toyota	
  Astra	
  Finance,	
  etc)	
  
	
  
F  38	
  years	
  old,	
  married,	
  3	
  kids	
  (2	
  boys	
  and	
  1	
  girl	
  )	
  
HAL-HAL YANG HARUS DIPERHATIKAN
SELAMA PEMBELAJARAN :

•  Ak$an	
  Otak	
  Kanan	
  Vs.	
  
   Otak	
  Kiri...	
  



                                         L
•  Ma$kan	
  Handphone...	
  
•  Buat	
  Catatan	
  dari	
  	
  	
  
   power	
  point…	
  
•  Gunakan	
  Warna…	
  
•  Tanya	
  jawab...	
  
•  Angkat	
  Tangan...	
  
KONSEPSI PENCAPAIAN

                                            ®	
  
                     SUMBERDAYA	
  



            Internal	
   Eksternal	
  
   KS	
                                     KD	
  
            Teknik-­‐	
        Sikap	
  
            Teknik	
           Mental	
  
                      MANUVER	
  
Training


Theraphy               Consulting



           COACHING

Leading                Mentoring


            Managing
FUNDAMENTAL…




               TAKE	
  CONTROL	
  YOUR	
  RESOURCES	
  :	
  
               -­‐	
  Know	
  your	
  Outcome	
  
               -­‐	
  Numbers	
  
               -­‐	
  Processing	
  
               -­‐	
  Time
OUTCOME :                                     PROSES :
• 	
  Keadaan	
  Yang	
  Diinginkan	
         • 	
  Konsistensi	
  
• 	
  Visi,	
  Misi,	
  Budaya,	
  Goal	
     • 	
  Kepuasan	
  Pelanggan	
  
	
                                            	
  
PENGELOLAAN                                   PENGUASAAN
WAKTU :                                       KEUANGAN :
	
                                            	
  

• 	
  Tarif	
  Perjam	
                       • 	
  Neraca	
  
• 	
  Prioritas	
                             • 	
  Rugi/Laba	
  
• 	
  Agenda	
  Kerja	
                       • 	
  Arus	
  Kas	
  
                                              • 	
  Analisa	
  Lap.	
  Keu.	
  
KNOW YOUR OUTCOME :

• 	
  Keadaan	
  Yg	
  Diinginkan	
  
• 	
  Visi	
  
• 	
  Misi	
  	
  
• 	
  Budaya	
  	
  
• 	
  Goal	
  
	
  
Aset	
  paling	
  berharga	
  dari	
  diri	
  kita	
  :	
  




       Apakah waktu yang
       diinvestasikan adalah untuk
       hal-hal yang produktif ?
Proses	
  
§  Tidak	
  ada	
  gunanya	
  mengisi	
  bak	
  
    air	
  tanpa	
  menyumbat	
  
    lubangnya	
  	
  

§  Waktunya	
  untuk	
  menutup	
  
    kebocoran,	
  membersihkan	
  
    kotoran	
  dan	
  membuat	
  
    pelanggan	
  puas	
  

§  Bagaimana	
  melakukan	
  semua	
  
    proses	
  secara	
  konsisten	
  
Kontrol	
  dalam	
  Sumberdaya	
  Anda	
  
Suka	
  atau	
  Tidak	
  Suka,	
  ANDA	
  Harus	
  Memahami	
  :	
  

•  Balance	
  Sheet	
  	
  (NERACA)	
  
•  Profit	
  &	
  Loss	
  (Laporan	
  RUGI/LABA)	
  
•  Cash	
  flow	
  Statement	
  (ARUS	
  KAS)	
  
B
A
L
A
N
C
E
S
H
E
E
T
P
R
O
F
I
T
&
L
O
S
S
C
A
S
H
F
L
O
W
PRODUKTIFITAS…



                 4W	
  +	
  1H,	
  Acquisi$on	
  
                 Cost,	
  Evalua$on,	
  	
  Blue	
  
                 Ocean	
  Strategy,	
  	
  New	
  
                 Customers,	
  Keep	
  The	
  
                 Customers,	
  AIDA	
  
                 	
  
7	
  Hal	
  Untuk	
  Meningkatkan	
  
PRODUKTIFITAS…	
  
1.    Marke$ng	
  Strategy	
  (4	
  W	
  +1	
  H)	
  
2.    Acquisi$on	
  Cost	
  VS	
  LIFETIME	
  Value	
  
3.    Clarity	
  on	
  Your	
  USP	
  
4.    AIDA	
  
5.    Catch	
  New	
  Customer	
  
6.    Keep	
  Exis$ng	
  Customer	
  
7.    Review	
  and	
  Evalua$on	
  
SIMPLISITAS…




               SOP,	
  KPI,	
  Manual,	
  VMC,	
  
               Goal,	
  Milestone,	
  	
  	
  
               4	
  Area	
  To	
  Sistemize	
  :	
  	
  	
  	
  	
  
               (PEOPLE,	
  FINANCE,	
  
               PROCESS,	
  SYSTEM)	
  
Kunci Sukses Bisnis...
Dokumen	
  &	
                Konsistensi	
  &	
  
       Otoma$sasi	
                    Efisiensi	
  



                                        Sumber	
  	
  
            KPI	
                        Daya	
  	
  
                                        Manusia	
  	
  

  Menciptakan	
  SISTEM	
  diperusahaan	
  anda	
  berar$	
  
membuat	
  perusahaan	
  tetap	
  berjalan	
  TANPA HARUS	
  
                 ada	
  anda	
  didalamnya	
  !	
  
MULTIPLY…




            Recrui$ng,	
  Training,	
  
            Mee$ng,	
  Briefing,	
  
            Remunera$on,	
  Goal,	
  KPI,	
  
            Leadership	
  
5	
  Faktor	
  Pen$ng	
  Dalam	
  Mengelola	
  	
  	
  	
  
               Sumber	
  Daya	
  Manusia	
  

•  Leadership	
  (Org.	
  Chart,	
  Influencing	
  and	
  
   Managing,	
  Leadership	
  Levels)	
  
•  Recruitment	
  (Steps	
  of	
  Group	
  Interview)	
  
•  Development	
  (Training,	
  Mentoring,	
  Coaching,	
  
   Career	
  Path)	
  
•  Communica$on	
  (Briefing,	
  Mee.ng,	
  Planning,	
  
   Repor.ng)	
  
•  Assessment	
  (How	
  to	
  Build	
  KPI,	
  Punishment	
  and	
  
   Reward)	
  
Pengembangan	
  
Bisnis/Cabang	
  
Baru	
  /Franchise	
  
Proper$	
  
Saham	
  
Because Millionaire just isn’t rich enough…
THANK YOU…
SEE YOU AT THE TOP!

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Coaching for entrepreneurs dikti - Gendro Salim

  • 2. GENDRO  SALIM   F  Cer$fied  Business  Coach     F  NLP  &  Hypnotherapy  Prac$$oner…     F  15  Years  in  Banking  Industries     F  Founders  of  FBI  -­‐  For  BeCer  Indonesia      PT.  Formula  Bisnis  Indonesia  -­‐  NLPBusiness  Coach       F  Chairman  of  PT.  Ponny  Ekspress  Suksestama:     (Credit   Inves$ga$on   Company   working   with   several   Na$onal   Banks,   Mul$na$onal   Banks,   Mul$finance,   BPR,   and   Celullar   Operators   such   as   BDI,   BRI,  ANZ,  GE,  Ci.bank,  Ci.finance,  CIMB  Niaga,  Permata,  BCA,  BCA  Finance,   Bank  Mega,  BII,  Indosat,  SCB,  Hutchinson,  UFI,  WOM,  BPR  KS,  etc)     F  Chairman   &   Master   Trainer   of   PT   Lima   MoCo   Nusantara         (   Outsourcing   more   than   1200   staffs   and   Training   Company   working   with   Banks   and   mul$finance   such   as   Bank   Danamon   Indonesia,   BRI,   Permata   Bank,   Ge   Finance,  JAS,  BNI  Mul.  Finance,  Toyota  Astra  Finance,  etc)     F  38  years  old,  married,  3  kids  (2  boys  and  1  girl  )  
  • 3. HAL-HAL YANG HARUS DIPERHATIKAN SELAMA PEMBELAJARAN : •  Ak$an  Otak  Kanan  Vs.   Otak  Kiri...   L •  Ma$kan  Handphone...   •  Buat  Catatan  dari       power  point…   •  Gunakan  Warna…   •  Tanya  jawab...   •  Angkat  Tangan...  
  • 4. KONSEPSI PENCAPAIAN ®   SUMBERDAYA   Internal   Eksternal   KS   KD   Teknik-­‐   Sikap   Teknik   Mental   MANUVER  
  • 5. Training Theraphy Consulting COACHING Leading Mentoring Managing
  • 6.
  • 7.
  • 8.
  • 9. FUNDAMENTAL… TAKE  CONTROL  YOUR  RESOURCES  :   -­‐  Know  your  Outcome   -­‐  Numbers   -­‐  Processing   -­‐  Time
  • 10. OUTCOME : PROSES : •   Keadaan  Yang  Diinginkan   •   Konsistensi   •   Visi,  Misi,  Budaya,  Goal   •   Kepuasan  Pelanggan       PENGELOLAAN PENGUASAAN WAKTU : KEUANGAN :     •   Tarif  Perjam   •   Neraca   •   Prioritas   •   Rugi/Laba   •   Agenda  Kerja   •   Arus  Kas   •   Analisa  Lap.  Keu.  
  • 11. KNOW YOUR OUTCOME : •   Keadaan  Yg  Diinginkan   •   Visi   •   Misi     •   Budaya     •   Goal    
  • 12. Aset  paling  berharga  dari  diri  kita  :   Apakah waktu yang diinvestasikan adalah untuk hal-hal yang produktif ?
  • 13. Proses   §  Tidak  ada  gunanya  mengisi  bak   air  tanpa  menyumbat   lubangnya     §  Waktunya  untuk  menutup   kebocoran,  membersihkan   kotoran  dan  membuat   pelanggan  puas   §  Bagaimana  melakukan  semua   proses  secara  konsisten  
  • 15. Suka  atau  Tidak  Suka,  ANDA  Harus  Memahami  :   •  Balance  Sheet    (NERACA)   •  Profit  &  Loss  (Laporan  RUGI/LABA)   •  Cash  flow  Statement  (ARUS  KAS)  
  • 19. PRODUKTIFITAS… 4W  +  1H,  Acquisi$on   Cost,  Evalua$on,    Blue   Ocean  Strategy,    New   Customers,  Keep  The   Customers,  AIDA    
  • 20.
  • 21. 7  Hal  Untuk  Meningkatkan   PRODUKTIFITAS…   1.  Marke$ng  Strategy  (4  W  +1  H)   2.  Acquisi$on  Cost  VS  LIFETIME  Value   3.  Clarity  on  Your  USP   4.  AIDA   5.  Catch  New  Customer   6.  Keep  Exis$ng  Customer   7.  Review  and  Evalua$on  
  • 22. SIMPLISITAS… SOP,  KPI,  Manual,  VMC,   Goal,  Milestone,       4  Area  To  Sistemize  :           (PEOPLE,  FINANCE,   PROCESS,  SYSTEM)  
  • 24.
  • 25. Dokumen  &   Konsistensi  &   Otoma$sasi   Efisiensi   Sumber     KPI   Daya     Manusia     Menciptakan  SISTEM  diperusahaan  anda  berar$   membuat  perusahaan  tetap  berjalan  TANPA HARUS   ada  anda  didalamnya  !  
  • 26. MULTIPLY… Recrui$ng,  Training,   Mee$ng,  Briefing,   Remunera$on,  Goal,  KPI,   Leadership  
  • 27.
  • 28. 5  Faktor  Pen$ng  Dalam  Mengelola         Sumber  Daya  Manusia   •  Leadership  (Org.  Chart,  Influencing  and   Managing,  Leadership  Levels)   •  Recruitment  (Steps  of  Group  Interview)   •  Development  (Training,  Mentoring,  Coaching,   Career  Path)   •  Communica$on  (Briefing,  Mee.ng,  Planning,   Repor.ng)   •  Assessment  (How  to  Build  KPI,  Punishment  and   Reward)  
  • 29. Pengembangan   Bisnis/Cabang   Baru  /Franchise   Proper$   Saham  
  • 30. Because Millionaire just isn’t rich enough…
  • 31.
  • 32. THANK YOU… SEE YOU AT THE TOP!