Chapter  1 The Workplace—Constantly Changing Procedures & Theory for Administrative Professionals Copyright 2009 South-Wes...
Labor Projections <ul><li>The U.S. workforce is projected to reach 162.1 million by 2014 </li></ul><ul><li>The number of m...
The Ever-Changing Workplace <ul><li>Economic globalization </li></ul><ul><li>Workplace diversity </li></ul><ul><ul><li>Old...
The Ever-Changing Workplace <ul><li>Changing workweek </li></ul><ul><ul><li>Compressed workweek </li></ul></ul><ul><ul><li...
Organizational Structures <ul><li>Sole proprietorships </li></ul><ul><li>Partnerships </li></ul><ul><li>Limited liability ...
Workplace Organization <ul><li>Stockholders </li></ul><ul><li>Board of directors </li></ul><ul><li>Management </li></ul><u...
Strategies for Coping with Change <ul><li>Become a learning organization </li></ul><ul><li>Envision the future </li></ul><...
Strategies for Coping with Change <ul><li>Invite employees to participate in change </li></ul><ul><li>Lead employees throu...
Tomorrow’s Workplace <ul><li>Businesses expanding into global markets must meet many challenges </li></ul><ul><ul><li>Lang...
Workplace Requirements—Skills  <ul><li>Communication </li></ul><ul><li>Interpersonal relations </li></ul><ul><li>Time mana...
Workplace Requirements—Skills  <ul><li>Creative thinking </li></ul><ul><li>Teamwork </li></ul><ul><li>Technology </li></ul...
Success Qualities <ul><li>Openness to change </li></ul><ul><li>Creativity </li></ul><ul><li>Initiative and motivation </li...
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Ch01

  1. 1. Chapter 1 The Workplace—Constantly Changing Procedures & Theory for Administrative Professionals Copyright 2009 South-Western / Cengage Learning
  2. 2. Labor Projections <ul><li>The U.S. workforce is projected to reach 162.1 million by 2014 </li></ul><ul><li>The number of men in the workforce is expected to decrease </li></ul><ul><li>The number of women in the workforce is expected to increase </li></ul>
  3. 3. The Ever-Changing Workplace <ul><li>Economic globalization </li></ul><ul><li>Workplace diversity </li></ul><ul><ul><li>Older workers </li></ul></ul><ul><ul><li>Women in the workforce </li></ul></ul>
  4. 4. The Ever-Changing Workplace <ul><li>Changing workweek </li></ul><ul><ul><li>Compressed workweek </li></ul></ul><ul><ul><li>Flextime </li></ul></ul><ul><ul><li>Job sharing </li></ul></ul><ul><li>Physical workplace </li></ul><ul><li>Future workplace sites </li></ul>A growing number of administrative professionals work from a home office. © Blend Images / Jupiter Images
  5. 5. Organizational Structures <ul><li>Sole proprietorships </li></ul><ul><li>Partnerships </li></ul><ul><li>Limited liability companies </li></ul><ul><li>Corporations </li></ul><ul><li>Nonprofit organizations </li></ul><ul><li>Governmental entities </li></ul>The National Credit Union Adminis-tration is a governmental entity.
  6. 6. Workplace Organization <ul><li>Stockholders </li></ul><ul><li>Board of directors </li></ul><ul><li>Management </li></ul><ul><li>Management challenges </li></ul><ul><ul><li>Greater workforce diversity </li></ul></ul><ul><ul><li>Increased age differences </li></ul></ul>A board of directors sets policies that guide the management of an organization. © Digital Vision / Getty Images
  7. 7. Strategies for Coping with Change <ul><li>Become a learning organization </li></ul><ul><li>Envision the future </li></ul><ul><li>Clarify values </li></ul><ul><li>Establish priorities </li></ul><ul><li>Create a strategic vision </li></ul>Company managers establish dynamic strategic plans for a company. © Digital Vision / Getty Images
  8. 8. Strategies for Coping with Change <ul><li>Invite employees to participate in change </li></ul><ul><li>Lead employees through change </li></ul><ul><li>Celebrate victory </li></ul><ul><li>Look to the future in planning efforts </li></ul>Creating an ethical culture in organizations outside the United States is a top priority. © Digital Vision / Getty Images
  9. 9. Tomorrow’s Workplace <ul><li>Businesses expanding into global markets must meet many challenges </li></ul><ul><ul><li>Language knowledge and proficiency </li></ul></ul><ul><ul><li>Cultural knowledge of other countries </li></ul></ul><ul><ul><li>Information technology requirements </li></ul></ul><ul><ul><li>Recognition of a changing and “flat” world </li></ul></ul>
  10. 10. Workplace Requirements—Skills <ul><li>Communication </li></ul><ul><li>Interpersonal relations </li></ul><ul><li>Time management </li></ul><ul><li>Critical thinking </li></ul><ul><li>Decision making </li></ul>Communication skills are a “must have” in the workplace. © Comstock / Jupiter Images
  11. 11. Workplace Requirements—Skills <ul><li>Creative thinking </li></ul><ul><li>Teamwork </li></ul><ul><li>Technology </li></ul><ul><li>Leadership </li></ul><ul><li>Stress management </li></ul>Teamwork demands that you build strong relationships with team members. © Digital Vision / Getty Images
  12. 12. Success Qualities <ul><li>Openness to change </li></ul><ul><li>Creativity </li></ul><ul><li>Initiative and motivation </li></ul><ul><li>Integrity and honesty </li></ul><ul><li>Dependability </li></ul><ul><li>Confidentiality </li></ul><ul><li>Commitment to observing and learning </li></ul>Lifelong learning is essential in our constantly changing world. © Tetra Images / Getty Images
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