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Summer Webinar Series | Session 4 | August 4




    Why Spray and Pray Isn't
         Cutting It Anymore.
How to Amplify Your Email Ripple Effect Beyond the Initial Email Blast.
About “HOW TO” Series

Lead Generation Techniques… to drive more qualified leads…
that YOUR sales will be excited to act on.

• Focus on How to Get Out of the Status Quo of:


Only 20% of your         Only 16% of your               Losing 80% of your
leads being followed     total leads deemed             „bad leads’to
up on                    sales-ready, actually          competitors
                         closing                        within 24 month




                                                 ** Sources: Sirius Decisions; Aberdeen Group
About Your Sponsors




Helps organizations of all           Provider of one of industry‟s
sizes find the best tools to fit     most popular and fastest
their needs                          growing cloud-based integrated
                                     marketing platforms
Previous Sessions
So Why Should I Call this Guy?
•       How to Get Critical Lead Data to Sales
•       Change “Why” to: “Wow, Can’t Wait to Call”



Make New Friends, Keep the Old
•       Recycle, Educate and (Re) Deliver
•       Change “Wasted Leads, Resources &
        Campaign Dollars” to: Opportunities and ROI”


    There’s a Party Going on, You’re Not There
    •    How to Identify Potential Hot Prospects
    •    Change “Lurkers and Gripers” to:
         “Conversions and Opportunities”
Today‟s Session:
Why Spray and Pray Isn’t Cutting it Anymore
Session Agenda:
              Why Spray and Pray Isn’t Cutting it Anymore




The Problem        The Opportunity       Tools To Get
                                          You There
Did You Know?

Average person receives
75-350 emails a day


25-30% of emails received
spam; unsolicited


39% of US have smart
phones; expected to be
50% by end of 2011
The Problem:
                          Overloaded and Distractions

Email
• Inbox overload
• Spam Sensitivity
• Stronger Spam Filters


Competing Forces
• IM, Text
• Social Channels
• RSS Feeds
• Do More With Less Mantra
The Problem:
                    Not Supporting All Possible Actions

Recipient Will…
• Respond to offer
• Go to website to access
• Forward to friends;
  colleagues to get scoop
• Google to learn more
• File away to respond later
• Delete; Opt-out
Missed Opportunities




Making it Hard for Prospects             Making it Hard for Sales
• Relying on forms for conversions       • Not capturing relevant lead data
• Not having multi-channel coverage      • Not guiding leads through funnel
• Mixed messages and call to actions     • Message misalignment




       Results: Wasted Opportunity to Have More Conversions,
          Bigger Campaign ROI and Greater Funnel Impact!
The Opportunity:
Go Beyond Email Marketing
The Opportunity:
                               Optimize Your Campaigns

1. Create a marketing
   ecosystem that walks,
   talks and works together

2. Aim before you shoot with
   relevant content based on
   target audiences

3. Increase likelihood of
   getting it delivered
The Opportunity:
                           1. Build Marketing Ecosystem

• Brand consistent
  throughout all mediums

• Offer easily identifiable,
  accessible and focused on
  one action

• Support results by giving
  sales campaign objectives,
  access to materials, and
  lead behaviors
The Opportunity:
                                  2. Aim Before You Shoot

• Clean lists constantly,
  bounces, opt-in/out
  preferences

• Target with list segments
  based on attributes and
  behaviors

• Focus on content and call
  to action that is relevant to
  audience
The Opportunity:
                            3. Give Emails Fighting Chance
Increase likelihood of getting
  past spam filters.

• Avoid large/multiple images;
  defer to light html
• Avoid words that will get flagged,
  such as Free, New, Results..
• Go easy on number of links
• Have it from „real person‟ not
  „info@; sales@; nurture@...
The Opportunity:
                            3. Give Emails Fighting Chance
Blast with confidence on
ability to get through.

•   General deliverability
•   Avoid getting black listed
•   Managed capacity
•   ISP relationships

Know your email vendor’s
  reputation and capabilities
The Opportunity:
                           3. Give Emails Fighting Chance

Support likelihood of getting
attention, responses.

• Avoid „big x‟ in preview panel
• Use prime real estate correctly
• Focus ONLY on offer; CTA
• Email haiku - compelling,
  succinct
• Easy to respond - no long forms
  or no forms at all
• Don‟t forget how it renders on
  smart-phones
The Tools to Make it Happen

Must Haves:
• Ability to easily create; manage
  marketing channel ecosystem
• Segmenting, cleaning, deliverability
• Real-time activity-based lead profiles
  for effective sales engagement




Elevate Your Email Campaigns to Better Support
Conversions…Time to See the Tools..Introducing Theresa…!
The Opportunity:
              Elevate Your Game for Campaign Success


Cover all your bases…
• Strategic list, content and lead
  management
• Leverage all channels, systems
  and tools
• Focus on prospect‟s point of view
  – relevant content, email best
  practices to promote easy
  engagement
The Tools to Make it Happen:
                           Act-On Integrated Marketing Platform




World Class E-Mail             Complete Set of Tools             Approach and Terms
Marketing Core and             on One Platform                   that Work
Deliverability
                               •   Drip, Web Analytics,          • Start Simple, Automate
•   3rd Generation Email           Landing Pages, Forms,           at Own Pace
                                   Scoring, CRM Integration,
•   No Extra Cost for              Social Media, Reporting       • Affordable Pricing; Month-
    Deliverability                 and More…                       to-Month Contracts

                               •   Focus Usability, Simplicity   • Live Customer Support –
                                   and Manageability               At No Additional Costs
Tying It All Together
                  “How to Market to Win”

So Why Should I Call this Guy?
•   Change “Why” to: “Wow, Can’t Wait to Call”


Make New Friends, Keep the Old
•   Change “Wasted Leads, Resources &
    Campaign Dollars” to: Opportunities and ROI”


There’s a Party Going on, You’re Not There
•   Change “Lurkers and Gripers” to:
    “Conversions and Opportunities”


Why Spray and Pray Isn’t Cutting it Anymore
•   Change “Deletes and Wasted Efforts” to:
    “Responses and Higher ROI”
Next Steps:
                                           Tremendous Opportunity


Next Steps:
How to Guides; Session Materials
• Make New Friends But Keep the Old
• Why Should I Call This Guy?
• There‟s a Party Going On, You‟re Not There
• Why Spray and Pray Isn‟t Cutting it Anymore




Make It Happen With Act-On:
Join Weekly Demo: www.actonsoftware.com
Request 1x1 Demo: sales@actonsoftware.com or (877) 530.1555

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Why Spray and Pray Isn’t Cutting it Anymore

  • 1. Summer Webinar Series | Session 4 | August 4 Why Spray and Pray Isn't Cutting It Anymore. How to Amplify Your Email Ripple Effect Beyond the Initial Email Blast.
  • 2. About “HOW TO” Series Lead Generation Techniques… to drive more qualified leads… that YOUR sales will be excited to act on. • Focus on How to Get Out of the Status Quo of: Only 20% of your Only 16% of your Losing 80% of your leads being followed total leads deemed „bad leads’to up on sales-ready, actually competitors closing within 24 month ** Sources: Sirius Decisions; Aberdeen Group
  • 3. About Your Sponsors Helps organizations of all Provider of one of industry‟s sizes find the best tools to fit most popular and fastest their needs growing cloud-based integrated marketing platforms
  • 4. Previous Sessions So Why Should I Call this Guy? • How to Get Critical Lead Data to Sales • Change “Why” to: “Wow, Can’t Wait to Call” Make New Friends, Keep the Old • Recycle, Educate and (Re) Deliver • Change “Wasted Leads, Resources & Campaign Dollars” to: Opportunities and ROI” There’s a Party Going on, You’re Not There • How to Identify Potential Hot Prospects • Change “Lurkers and Gripers” to: “Conversions and Opportunities”
  • 5. Today‟s Session: Why Spray and Pray Isn’t Cutting it Anymore
  • 6. Session Agenda: Why Spray and Pray Isn’t Cutting it Anymore The Problem The Opportunity Tools To Get You There
  • 7. Did You Know? Average person receives 75-350 emails a day 25-30% of emails received spam; unsolicited 39% of US have smart phones; expected to be 50% by end of 2011
  • 8. The Problem: Overloaded and Distractions Email • Inbox overload • Spam Sensitivity • Stronger Spam Filters Competing Forces • IM, Text • Social Channels • RSS Feeds • Do More With Less Mantra
  • 9. The Problem: Not Supporting All Possible Actions Recipient Will… • Respond to offer • Go to website to access • Forward to friends; colleagues to get scoop • Google to learn more • File away to respond later • Delete; Opt-out
  • 10. Missed Opportunities Making it Hard for Prospects Making it Hard for Sales • Relying on forms for conversions • Not capturing relevant lead data • Not having multi-channel coverage • Not guiding leads through funnel • Mixed messages and call to actions • Message misalignment Results: Wasted Opportunity to Have More Conversions, Bigger Campaign ROI and Greater Funnel Impact!
  • 11. The Opportunity: Go Beyond Email Marketing
  • 12. The Opportunity: Optimize Your Campaigns 1. Create a marketing ecosystem that walks, talks and works together 2. Aim before you shoot with relevant content based on target audiences 3. Increase likelihood of getting it delivered
  • 13. The Opportunity: 1. Build Marketing Ecosystem • Brand consistent throughout all mediums • Offer easily identifiable, accessible and focused on one action • Support results by giving sales campaign objectives, access to materials, and lead behaviors
  • 14. The Opportunity: 2. Aim Before You Shoot • Clean lists constantly, bounces, opt-in/out preferences • Target with list segments based on attributes and behaviors • Focus on content and call to action that is relevant to audience
  • 15. The Opportunity: 3. Give Emails Fighting Chance Increase likelihood of getting past spam filters. • Avoid large/multiple images; defer to light html • Avoid words that will get flagged, such as Free, New, Results.. • Go easy on number of links • Have it from „real person‟ not „info@; sales@; nurture@...
  • 16. The Opportunity: 3. Give Emails Fighting Chance Blast with confidence on ability to get through. • General deliverability • Avoid getting black listed • Managed capacity • ISP relationships Know your email vendor’s reputation and capabilities
  • 17. The Opportunity: 3. Give Emails Fighting Chance Support likelihood of getting attention, responses. • Avoid „big x‟ in preview panel • Use prime real estate correctly • Focus ONLY on offer; CTA • Email haiku - compelling, succinct • Easy to respond - no long forms or no forms at all • Don‟t forget how it renders on smart-phones
  • 18. The Tools to Make it Happen Must Haves: • Ability to easily create; manage marketing channel ecosystem • Segmenting, cleaning, deliverability • Real-time activity-based lead profiles for effective sales engagement Elevate Your Email Campaigns to Better Support Conversions…Time to See the Tools..Introducing Theresa…!
  • 19. The Opportunity: Elevate Your Game for Campaign Success Cover all your bases… • Strategic list, content and lead management • Leverage all channels, systems and tools • Focus on prospect‟s point of view – relevant content, email best practices to promote easy engagement
  • 20. The Tools to Make it Happen: Act-On Integrated Marketing Platform World Class E-Mail Complete Set of Tools Approach and Terms Marketing Core and on One Platform that Work Deliverability • Drip, Web Analytics, • Start Simple, Automate • 3rd Generation Email Landing Pages, Forms, at Own Pace Scoring, CRM Integration, • No Extra Cost for Social Media, Reporting • Affordable Pricing; Month- Deliverability and More… to-Month Contracts • Focus Usability, Simplicity • Live Customer Support – and Manageability At No Additional Costs
  • 21. Tying It All Together “How to Market to Win” So Why Should I Call this Guy? • Change “Why” to: “Wow, Can’t Wait to Call” Make New Friends, Keep the Old • Change “Wasted Leads, Resources & Campaign Dollars” to: Opportunities and ROI” There’s a Party Going on, You’re Not There • Change “Lurkers and Gripers” to: “Conversions and Opportunities” Why Spray and Pray Isn’t Cutting it Anymore • Change “Deletes and Wasted Efforts” to: “Responses and Higher ROI”
  • 22. Next Steps: Tremendous Opportunity Next Steps: How to Guides; Session Materials • Make New Friends But Keep the Old • Why Should I Call This Guy? • There‟s a Party Going On, You‟re Not There • Why Spray and Pray Isn‟t Cutting it Anymore Make It Happen With Act-On: Join Weekly Demo: www.actonsoftware.com Request 1x1 Demo: sales@actonsoftware.com or (877) 530.1555