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How to Develop a
Marketing Strategy




           Danielle Goodrich
Define Marketing

Marketing: is the
entire process by
which a market is
identified, developed
and served.
Strategy
  Strategy works on the target consumer’s mind
  associating the product with benefits of value to
  the target consumer.
  It is often confused with tactics. Strategy
  answers the question “Why buy?” Tactics
  answer the question “Why buy now?”
  A tactic enhances the strategy and uses a
  limited duration event, offer or incentive to
  inspire a consumer to act now.

Strategy is long term. Tactics are short term.
Essential Building Blocks
Define the marketing objectives by understanding
 the business and business goals.
 Targeting
 Geography
 Target Audience Media Usage
 Seasonality-Timing
 Benefits Sought
 Competitive Perception
 Positioning
 Measure-Baseline Study
Targeting
Identify theTarget
Audience/Demographic
Who spends the most or generates the
most profit?
How would you describe this person?
Who are the heavy users and how can
you find more people like that?
Define Market Segments
Almost every brand has multiple
consumer segments they wish to target
Nike-could target every one who has feet
That is too broad for marketing purposes
Nike has to identify specific market
segments
Such as professional athletes, weekend
walkers, teenagers
Pareto Priciple
80/20 Rule
In every company a
minority of their
customers represent
a majority of their
revenue
20-25% of your
customers account for
70-80% of your total
revenue
Targeting
Demographics (Qualitative): Age, Gender,
HHI, Education
Psychographics (Quantitative): Attitudes,
Values, Preferences, Behaviors, Lifestyles
Generation Segments: Baby Boomers,
Generation Jones, Generation X,
Generation Y/Gen Next/Millenials
Research
The answers to these questions come
from market research which could be as
simple as asking the client, going online
and googling, asking a dozen shoppers or
as complex as a thousand telephone
interviews
Scarborough, MRI, NRS Media,
Quantcast, Citydata, U.S. Census
Charlotte Motor Speedway ex.
Not All Market’s Are Created Equal
 Demographics within target markets may
 vary
 Therefore if this data is available in all of
 your markets, make sure they are
 consistent
 Or make different target audiences for
 each market
How to select the
marketing geography and
 identify target markets
Target Markets
Market Potential Analysis

Determine Which Markets/Regions will generate
the most profit at the lowest cost

Use Traditional Media CPP (SQAD) against sales
in each market to determine whether a traditional
media spend is cost effective

Determine Growth Market Potential
Distributing Budget
Primary, Secondary, Tertiary Markets
Budget Distributed Accordingly
Determining the Budget
Client provides, or agency
recommendation
10-20% of potential profit/sales
Target Audience Media Usage
Consumer Purchase Funnel
 100%
    90%               19%
                                         26%
    80%                 6%                                     41%                     45%                 49%
                        6%                                                                                                        59%
    70%                                    3%
                        6%
                                           7%
    60%                                                         5%
                      19%                                      4%                      3%
    50%                                  17%                   4%                      4%
                                                                                       3%
                                                                                                             3%
    40%                                                        12%                     11%                                          4%
                                                                                                           11%                      3%
    30%                                                                                                                           12%
    20%               44%                40%
                                                               35%                     34%                 30%
    10%                                                                                                                           22%
      0%             Awar eness           I nt er est    Consider Pur chase     Want t o Pur chase   Visit St or e/ Websit e   Mak e Pur chase

Tel ev i si on   I nt er net      New spaper       Magazi ne    Radi o        Emai l    Out door        Ot her       No Medi a I nf l uence
Media Usage Resources
Nielsen, Arbitron, MRI, Radiolocator,
SRDS, OAAA, TVB, IAB, Quantcast,
Mediacenteronline.com, Adage,
Mediaweek, American Advertising
Federation
Timing/Seasonality
Branding                              350
                                                                    Brand Equity


                                      300
                                      250




                    Customers
                                      200
                                                                                                  Customers
                                      150
                                      100
                                       50
                                        0

vs.                                         0       3       6         9
                                                                    Months
                                                                              12        15   18




                                                                    Promotions

                                      140


                    Today Customers
                                      120
                                      100

Promotions/Events                      80
                                       60
                                                                                                  Customers

                                       40
                                       20
                                        0
                                            0   3       6       9     12     15    18
                                                                    Months
Ticket or Sales Analysis
Sometimes Budget Effects Timing
For a brand strategy if a client can not
afford to be on annually, determine flight
weeks and dark periods
Look at slower periods of sales
A spike is easier to inflate than a valley
Flowchart                                                                                                      TOTAL        TOTAL
                                                                                           8/3/09   8/10/09   8/17/09   8/24/09   8/31/09   9/7/09   9/14/09   9/21/09   9/28/09   10/5/09   10/12/09     GRP's        COST
LOCAL CAMPAIGN

ONLINE (Charlotte.com, WSOCTV.com, WBTV.com)                                                                                                                                                                         $30,000.00

GEO-TARGETED CAMPAIGN

ONLINE (Facebook, Nascar Scene, Jayski, Media General, Nascar.com, thatsracin.com)                                                                                                                                   $40,000.00
Social Media/Alternative Media/Guerilla                                                                                                                                                                              $25,000.00

REGIONAL ADVERTISING
OUTDOOR: Charlotte                                                                                                                                                                                                   $80,000.00
Radio: John Boy & Billy                                                                                                                                                                                              $20,000.00
TV: Regional Cable Sports Networks                                                                                                                                                                                   $7,500.00
SPEED Channel TRADE                                                                                                                                                                                                  $3,750.00
National Spots via NASCAR
PRINT ADVERTISING
Newspaper (TBD based on Speedway Charlotte Observer ageement)                                                                                                                                                        $25,000.00
College Papers                                                                                                                                                                                                       $7,500.00

Direct Mail
                                                                                                                                                                                                                     $72,000.00

LOCAL MEDIA FOCUS
TIER 1 - Primary Market: Highest Market Potential
TV                                                                   INDEX           CPP
TimeWarner-Cable                                                                                                                                                                                                     $25,000.00
TimeWarner-TRADE                                                                                                                                                                                                     $1,500.00
Charlotte                                                              37       $137.00                                   50        50       50       100       100       100       100        50           600      $82,200.00

RADIO
Charlotte                                                              22        $78.00                                   50        50       50       100       100       100       100        50           600      $46,800.00

TIER 2 - Secondary Market: High Market Potential
TV
TimeWarner-Cable                                                                                                                                                                                                     $10,035.67
Greensboro-High Point-Winston Salem, NC                                44        $60.00                                   50        50       50       100       100       100       100        50           600      $36,000.00

RADIO
Greensboro-High Point-Winston Salem, NC                                42        $55.00                                   50        50       50        75        75        75        75        50           500      $27,500.00

TIER 3 - Tertiary Market: Average Market Potential
TV
Charter-Cable                                                                                                                                                                                                        $10,625.00
Greenville-Spartanburg-Asheville                                      110        $55.00                                   50        50       50        75        75        75        75        50           500      $27,500.00
TimeWarner-Cable                                                                                                                                                                                                     $10,785.56
Raleigh-Durham, NC                                                    117       $150.00                                                                                                                              $9,916.66

RADIO
Greenville-Spartanburg                                                 62       $45.00                                    50        50       50        50        50        50        50        50           400      $18,000.00
Asheville                                                              50       $29.00                                    50        50       50        50        50        50        50        50           400      $11,600.00
Raleigh-Durham, NC                                                     83       $101.00                                   50        50       50        50        50        50        50        50           400      $40,400.00
                                                                                                                                                                                                        TOTAL COST   $668,612.89
Media Buying 101
Terms to know
   CPM (Cost Per Thousand) – cost to reach 1,000 people
Formula: cost of 1 ad x 1000/circulation
   CPP (Cost Per Point) – the cost to reach 1% of the HH in a given
   market
   DMA (Designated Marketing Area) – Nielsen term
   Rating (estimate of audience expressed as 1%)
   GRP -the sum of rating points in a plan (reach x frequency = GRP)
   Reach – the unduplicated percent of an audience exposed to a
   message
   Frequency- the number of times each audience member was
   exposed to a message
   ROI – return on investment (net profit – cost of advertising) x 100
   Impression – number of times an ad was displayed

   http://blueonionmedia.com/glossary.php
Mediabuyerplanner.com
News about interactive, TV, radio, ooh,
print
the growth in online video ad spending will surge past TV growth through
2016. It will surge by 54.7% this year, and slow to 18.9% in 2016; but that
will far exceed TV’s 6.8% growth this year and 4.5% in 2016. But as it
predicted in January, TV will still exceed the online ad spend in 2016 (albeit
by a narrowing gap).
TV and online video views will be counted together
Forty-five percent change the channel during political news coverage.
Thirty-nine percent change the channel as soon as they see a political
advertisement.
Twenty percent are more likely to watch programs online, and 19% are
more likely to record programs they want to watch to avoid commercials.
Social Media News
The past 4 years was about social listening. The
past two were about social presence, next is
social advertising and later social commerce.
What are men interested in soccer talking
about? Social posts and ads.
Pinterests contests. Pinterest shoppers are 10x
more likely to make a purchase than visitors
referred to from other networks.
 Check out AMC Theatre, British Midland
International and HuHot
Partnerships, Promotions &
        Social Media
Look to partner with    Develop creative
CVB, tourist            outside the box
attractions, hotels &   promotions
restaurants             Have a person
PRT, Behavioral,        dedicated to social
Keyword online          media
advertising             Interact via surveys
Align with a good       and open ended
cause                   questions
Q&A
Thank you for your time! I hope you learned
 something. If you have any questions I am
 on Facebook and linkedin, or you can
 email me at:

daniellegoodrich75@yahoo.com

http://www.youtube.com/watch?v=g1zwMMBL4D

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The Art of Media Planning, Buying & Strategy

  • 1. How to Develop a Marketing Strategy Danielle Goodrich
  • 2. Define Marketing Marketing: is the entire process by which a market is identified, developed and served.
  • 3. Strategy Strategy works on the target consumer’s mind associating the product with benefits of value to the target consumer. It is often confused with tactics. Strategy answers the question “Why buy?” Tactics answer the question “Why buy now?” A tactic enhances the strategy and uses a limited duration event, offer or incentive to inspire a consumer to act now. Strategy is long term. Tactics are short term.
  • 4. Essential Building Blocks Define the marketing objectives by understanding the business and business goals. Targeting Geography Target Audience Media Usage Seasonality-Timing Benefits Sought Competitive Perception Positioning Measure-Baseline Study
  • 5. Targeting Identify theTarget Audience/Demographic Who spends the most or generates the most profit? How would you describe this person? Who are the heavy users and how can you find more people like that?
  • 6. Define Market Segments Almost every brand has multiple consumer segments they wish to target Nike-could target every one who has feet That is too broad for marketing purposes Nike has to identify specific market segments Such as professional athletes, weekend walkers, teenagers
  • 7. Pareto Priciple 80/20 Rule In every company a minority of their customers represent a majority of their revenue 20-25% of your customers account for 70-80% of your total revenue
  • 8. Targeting Demographics (Qualitative): Age, Gender, HHI, Education Psychographics (Quantitative): Attitudes, Values, Preferences, Behaviors, Lifestyles Generation Segments: Baby Boomers, Generation Jones, Generation X, Generation Y/Gen Next/Millenials
  • 9. Research The answers to these questions come from market research which could be as simple as asking the client, going online and googling, asking a dozen shoppers or as complex as a thousand telephone interviews Scarborough, MRI, NRS Media, Quantcast, Citydata, U.S. Census
  • 11. Not All Market’s Are Created Equal Demographics within target markets may vary Therefore if this data is available in all of your markets, make sure they are consistent Or make different target audiences for each market
  • 12. How to select the marketing geography and identify target markets
  • 13. Target Markets Market Potential Analysis Determine Which Markets/Regions will generate the most profit at the lowest cost Use Traditional Media CPP (SQAD) against sales in each market to determine whether a traditional media spend is cost effective Determine Growth Market Potential
  • 14.
  • 15.
  • 16. Distributing Budget Primary, Secondary, Tertiary Markets Budget Distributed Accordingly Determining the Budget Client provides, or agency recommendation 10-20% of potential profit/sales
  • 18. Consumer Purchase Funnel 100% 90% 19% 26% 80% 6% 41% 45% 49% 6% 59% 70% 3% 6% 7% 60% 5% 19% 4% 3% 50% 17% 4% 4% 3% 3% 40% 12% 11% 4% 11% 3% 30% 12% 20% 44% 40% 35% 34% 30% 10% 22% 0% Awar eness I nt er est Consider Pur chase Want t o Pur chase Visit St or e/ Websit e Mak e Pur chase Tel ev i si on I nt er net New spaper Magazi ne Radi o Emai l Out door Ot her No Medi a I nf l uence
  • 19.
  • 20. Media Usage Resources Nielsen, Arbitron, MRI, Radiolocator, SRDS, OAAA, TVB, IAB, Quantcast, Mediacenteronline.com, Adage, Mediaweek, American Advertising Federation
  • 21. Timing/Seasonality Branding 350 Brand Equity 300 250 Customers 200 Customers 150 100 50 0 vs. 0 3 6 9 Months 12 15 18 Promotions 140 Today Customers 120 100 Promotions/Events 80 60 Customers 40 20 0 0 3 6 9 12 15 18 Months
  • 22. Ticket or Sales Analysis
  • 23. Sometimes Budget Effects Timing For a brand strategy if a client can not afford to be on annually, determine flight weeks and dark periods Look at slower periods of sales A spike is easier to inflate than a valley
  • 24. Flowchart TOTAL TOTAL 8/3/09 8/10/09 8/17/09 8/24/09 8/31/09 9/7/09 9/14/09 9/21/09 9/28/09 10/5/09 10/12/09 GRP's COST LOCAL CAMPAIGN ONLINE (Charlotte.com, WSOCTV.com, WBTV.com) $30,000.00 GEO-TARGETED CAMPAIGN ONLINE (Facebook, Nascar Scene, Jayski, Media General, Nascar.com, thatsracin.com) $40,000.00 Social Media/Alternative Media/Guerilla $25,000.00 REGIONAL ADVERTISING OUTDOOR: Charlotte $80,000.00 Radio: John Boy & Billy $20,000.00 TV: Regional Cable Sports Networks $7,500.00 SPEED Channel TRADE $3,750.00 National Spots via NASCAR PRINT ADVERTISING Newspaper (TBD based on Speedway Charlotte Observer ageement) $25,000.00 College Papers $7,500.00 Direct Mail $72,000.00 LOCAL MEDIA FOCUS TIER 1 - Primary Market: Highest Market Potential TV INDEX CPP TimeWarner-Cable $25,000.00 TimeWarner-TRADE $1,500.00 Charlotte 37 $137.00 50 50 50 100 100 100 100 50 600 $82,200.00 RADIO Charlotte 22 $78.00 50 50 50 100 100 100 100 50 600 $46,800.00 TIER 2 - Secondary Market: High Market Potential TV TimeWarner-Cable $10,035.67 Greensboro-High Point-Winston Salem, NC 44 $60.00 50 50 50 100 100 100 100 50 600 $36,000.00 RADIO Greensboro-High Point-Winston Salem, NC 42 $55.00 50 50 50 75 75 75 75 50 500 $27,500.00 TIER 3 - Tertiary Market: Average Market Potential TV Charter-Cable $10,625.00 Greenville-Spartanburg-Asheville 110 $55.00 50 50 50 75 75 75 75 50 500 $27,500.00 TimeWarner-Cable $10,785.56 Raleigh-Durham, NC 117 $150.00 $9,916.66 RADIO Greenville-Spartanburg 62 $45.00 50 50 50 50 50 50 50 50 400 $18,000.00 Asheville 50 $29.00 50 50 50 50 50 50 50 50 400 $11,600.00 Raleigh-Durham, NC 83 $101.00 50 50 50 50 50 50 50 50 400 $40,400.00 TOTAL COST $668,612.89
  • 26. Terms to know CPM (Cost Per Thousand) – cost to reach 1,000 people Formula: cost of 1 ad x 1000/circulation CPP (Cost Per Point) – the cost to reach 1% of the HH in a given market DMA (Designated Marketing Area) – Nielsen term Rating (estimate of audience expressed as 1%) GRP -the sum of rating points in a plan (reach x frequency = GRP) Reach – the unduplicated percent of an audience exposed to a message Frequency- the number of times each audience member was exposed to a message ROI – return on investment (net profit – cost of advertising) x 100 Impression – number of times an ad was displayed http://blueonionmedia.com/glossary.php
  • 27. Mediabuyerplanner.com News about interactive, TV, radio, ooh, print the growth in online video ad spending will surge past TV growth through 2016. It will surge by 54.7% this year, and slow to 18.9% in 2016; but that will far exceed TV’s 6.8% growth this year and 4.5% in 2016. But as it predicted in January, TV will still exceed the online ad spend in 2016 (albeit by a narrowing gap). TV and online video views will be counted together Forty-five percent change the channel during political news coverage. Thirty-nine percent change the channel as soon as they see a political advertisement. Twenty percent are more likely to watch programs online, and 19% are more likely to record programs they want to watch to avoid commercials.
  • 28. Social Media News The past 4 years was about social listening. The past two were about social presence, next is social advertising and later social commerce. What are men interested in soccer talking about? Social posts and ads. Pinterests contests. Pinterest shoppers are 10x more likely to make a purchase than visitors referred to from other networks. Check out AMC Theatre, British Midland International and HuHot
  • 29. Partnerships, Promotions & Social Media Look to partner with Develop creative CVB, tourist outside the box attractions, hotels & promotions restaurants Have a person PRT, Behavioral, dedicated to social Keyword online media advertising Interact via surveys Align with a good and open ended cause questions
  • 30. Q&A Thank you for your time! I hope you learned something. If you have any questions I am on Facebook and linkedin, or you can email me at: daniellegoodrich75@yahoo.com http://www.youtube.com/watch?v=g1zwMMBL4D