1. Six critical digital skills and paths
Skill Definition Development
methods
Example Sample output
Device user
integration
(Use)
Ability to understand the capabilities of available
devices and ability to integrate their use in daily
working patterns
Coaching, Shadowing and workday
redesign (eg. No e-email day)
Forbes SME applications, Nielsen http://www.forbes.com/sites/jaysonde
mers/2013/07/02/10-tools-to-make-
you-more-efficient/#66a9cf2058f1
Design Skills, AI
(Build)
Modelling issues. Understand and use platforms,
applications and user interfaces and able to
relate them to work processes and outcomes
Business simulation games,
application design workshops
Recruitment gamifications – PwC,
L1Oreal, etc
http://www.multipoly.hu/en/how-to-
play/how-to-play.html
Networks-External
and Media Content
(Use)
Use and develop content for media and leverage
use.
Understand relevant media platforms and use it
both for importing and exporting knowledge
Reverse mentoring, peer group
sharing
Intel – social media curricula https://hbr.org/2010/02/intels-social-
media-employee-t
Networks-Internal
to Community skills
(Build)
Ability to build or define relevant communities
and manage members involvement, interactions
and outputs
Virtual community labs, project
based collaboration
Google
Analytics and sense
making skills
Translating issues into metric terms, measure
and interpret results into insights, beyond rule-
based
Hack-a-ton, MIT Visualisation lab www.scratch.mit.edu
http://www.truechoicesolutions.com/
Adaptive skills and
cognitive
management
(use &build)
Learning fast from own and others’ practice to
redefine skills needed and autonomously
develop those skills. De-learn / let go old
practices.
Inter departmental or inter
organisational exchanges
TED – out of your comfort
P&G exchange program http://www.wsj.com/articles/SB12270
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