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8G - Organizational Cultural Competence

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Wisconsin Clearinghouse for Prevention Resources

Presented by Harold Gates, MSSW, CISW, Consultant, Midwest Center for Cultural Competence

EducationBusiness
1 of 59
Organizational Cultural Competence: Moving Your Agency/Organization Toward Becoming Culturally Competent
Harold Gates, MSSW, CISW Consultant ,[object Object],[object Object],[object Object],[object Object],[object Object]
Learning Objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
A Few Ground Rules ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Characteristics of a Culturally Competent Agency ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Process of Becoming a Culturally Competent Organization ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cultural Competence Target Areas ,[object Object],[object Object],[object Object],[object Object]
1. Service Delivery
Service Delivery- Potential Need Areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Community Relationships
Community Relationships- Potential Need Areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. Organizational Environment
Organizational Environment- Potential Need Areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4. Staff/Team Development
Staff/Team Development- Potential Need Areas ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cultural Competence Continuum ,[object Object],[object Object],[object Object],[object Object],[object Object],DESTRUCTIVENESS INCAPACITY DENIAL PRE-COMPETENCE COMPETENCE PROFICIENCY
1. Culturally Destructive ,[object Object]
2. Cultural Incapacity ,[object Object]
3. Cultural Denial ,[object Object]
4. Cultural Pre-Competence ,[object Object]
5. Cultural Competence ,[object Object]
6. Cultural Proficiency ,[object Object]
1. Service Delivery
Language ,[object Object],[object Object],[object Object]
Language (continued) ,[object Object],[object Object],[object Object]
CC Documentation ,[object Object],[object Object],[object Object]
CC Documentation (continued) ,[object Object],[object Object],[object Object]
Consumer Focus ,[object Object],[object Object],[object Object]
Consumer Focus (continued) ,[object Object],[object Object],[object Object]
Quality Assurance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2. Community Relationships
Visibility ,[object Object],[object Object],[object Object]
Visibility (continued) ,[object Object],[object Object],[object Object]
Community Representation ,[object Object],[object Object]
Community Representation (continued) ,[object Object],[object Object]
Community Representation (continued) ,[object Object],[object Object]
Fund Raising ,[object Object],[object Object]
Fund Raising (continued) ,[object Object],[object Object],[object Object],[object Object]
3. Organizational Environment
Physical Environment ,[object Object],[object Object],[object Object]
Physical Environment (continued) ,[object Object],[object Object],[object Object]
Staff/Management ,[object Object],[object Object],[object Object]
Staff/Management (continued) ,[object Object],[object Object],[object Object]
Communication ,[object Object],[object Object],[object Object]
Communication (continued) ,[object Object],[object Object],[object Object]
General Environment ,[object Object],[object Object],[object Object]
General Environment (continued) ,[object Object],[object Object],[object Object]
4. Staff/Team Development
Recruitment ,[object Object],[object Object],[object Object]
Recruitment (continued) ,[object Object],[object Object],[object Object]
Development & Retention ,[object Object],[object Object],[object Object]
Development & Retention (continued) ,[object Object],[object Object],[object Object]
Compensation & Benefits ,[object Object],[object Object],[object Object]
Compensation & Benefits (continued) ,[object Object],[object Object],[object Object]
Strategic Plan for Cultural Competence ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Cultural Skill Exercise ,[object Object],[object Object],[object Object],[object Object],[object Object]
References ,[object Object],[object Object],[object Object],[object Object]
Harold Gates, MSSW, CISW Consultant ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Cultural Competence: Moving Your Agency/Organization Toward Becoming Culturally Competent

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8G - Organizational Cultural Competence

Editor's Notes

  1. Can follow along in Cultural Competence Assessment Guide from here to end of presentation.
  2. Hand out: Cultural Assessment and Assessment Tool
  3. Handout Strategic Work Plan.