This webinar is based on experiences of working over the past two years with a number of further education (FE) colleges to help them increase engagement with digital resources and library services. It draws on the recommendations of a number of librarians/learning resources managers on how they have increased engagement with, and use of, their resources. The emphasis will be on non-technical approaches to enhance student experience, learning and teaching. Lis Parcell will share recommendations which will be particularly useful for librarians and learning resources staff in FE colleges, but may also be of interest to staff working in smaller university library services. Participants will be encouraged to contribute their own views on the challenges they face in increasing engagement with their digital resources and library services. We will also highlight further support available from Jisc in this area. Lis will co-present with Elizabeth Newbold, Library Manager at Activate Learning.

1. Digital resources and library services
Meeting the challenge of engagement
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2. This is us
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Lis Parcell - Jisc Elizabeth Newbold - Activate Learning

3. Aims
»Share some experiences on
tackling engagement
»Give you ideas which you
could use to improve your
service and raise your profile
»Highlight further support
available
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4. Outline
»What do we mean by
engagement?
»Why is it important now?
»Engagement in practice
»Activity to explore your
situation and challenges
»How Jisc can help
»Case study: Activate Learning
»Q&A
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5. What does engagement mean?
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6. Why is engagement so vital now?
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7. Engagement in practice
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Engagement with digital
resources and library services
is about having the right
access, skills, motivation and
trust to confidently go online
Meeting the challengeof engagement
Adapted from https://digitalinclusion.blog.gov.uk/

8. Motivation and skills
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9. Access and trust
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10. Relationship-building
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11. Demonstrating impact
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»Motivation
»Content
»Skills
»Access
»Trust
»Relationship-building
»Then what?

12. POLL:
How well you think you’re doing on
engaging users with your digital
resources/library services?
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13. POLL:
What’s your biggest pain point in engaging
users?
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14. Openness and collaboration
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Unless otherwise attributed, all images are sourced from Pixabay

15. Some ways Jisc can help
»Digital resources
› Library support services
› Jisc presentations at UKSG
conference
»R&D projects
»Events
»Subject specialist support
»customerservices@jisc.ac.uk
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www.jisc.ac.uk/connect-more
Free events in June/July 2017

16. jisc.ac.uk
Except where otherwise noted, this work
is licensed under CC-BY-NC-ND
Stay in touch
Lis Parcell
Subject specialist
@lisparcell
lis.parcell@jisc.ac.uk
16/05/17 Meeting the challengeof engagement