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Digital resources and library services
Meeting the challenge of engagement
16/05/17
This is us
16/05/17
Lis Parcell - Jisc Elizabeth Newbold - Activate Learning
Aims
»Share some experiences on
tackling engagement
»Give you ideas which you
could use to improve your
service and raise ...
Outline
»What do we mean by
engagement?
»Why is it important now?
»Engagement in practice
»Activity to explore your
situat...
What does engagement mean?
16/05/17 Meeting the challengeof engagement
Why is engagement so vital now?
16/05/17 Meeting the challengeof engagement
Engagement in practice
16/05/17
Engagement with digital
resources and library services
is about having the right
access, s...
Motivation and skills
16/05/17 Meeting the challengeof engagement
Access and trust
16/05/17 Meeting the challengeof engagement
Relationship-building
16/05/17 Meeting the challengeof engagement
Demonstrating impact
16/05/17 Meeting the challengeof engagement
»Motivation
»Content
»Skills
»Access
»Trust
»Relationship...
POLL:
How well you think you’re doing on
engaging users with your digital
resources/library services?
16/05/17 Meeting the...
POLL:
What’s your biggest pain point in engaging
users?
16/05/17 Meeting the challengeof engagement
Openness and collaboration
16/05/17 Meeting the challengeof engagement
Unless otherwise attributed, all images are sourced...
Some ways Jisc can help
»Digital resources
› Library support services
› Jisc presentations at UKSG
conference
»R&D project...
jisc.ac.uk
Except where otherwise noted, this work
is licensed under CC-BY-NC-ND
Stay in touch
Lis Parcell
Subject special...
Upcoming SlideShare
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UKSG webinar: Digital resources and library services: meeting the challenge of engagement with Lis Parcell

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This webinar is based on experiences of working over the past two years with a number of further education (FE) colleges to help them increase engagement with digital resources and library services. It draws on the recommendations of a number of librarians/learning resources managers on how they have increased engagement with, and use of, their resources. The emphasis will be on non-technical approaches to enhance student experience, learning and teaching.

Lis Parcell will share recommendations which will be particularly useful for librarians and learning resources staff in FE colleges, but may also be of interest to staff working in smaller university library services. Participants will be encouraged to contribute their own views on the challenges they face in increasing engagement with their digital resources and library services. We will also highlight further support available from Jisc in this area. Lis will co-present with Elizabeth Newbold, Library Manager at Activate Learning.

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UKSG webinar: Digital resources and library services: meeting the challenge of engagement with Lis Parcell

  1. 1. Digital resources and library services Meeting the challenge of engagement 16/05/17
  2. 2. This is us 16/05/17 Lis Parcell - Jisc Elizabeth Newbold - Activate Learning
  3. 3. Aims »Share some experiences on tackling engagement »Give you ideas which you could use to improve your service and raise your profile »Highlight further support available 16/05/17 Meeting the challengeof engagement
  4. 4. Outline »What do we mean by engagement? »Why is it important now? »Engagement in practice »Activity to explore your situation and challenges »How Jisc can help »Case study: Activate Learning »Q&A 16/05/17
  5. 5. What does engagement mean? 16/05/17 Meeting the challengeof engagement
  6. 6. Why is engagement so vital now? 16/05/17 Meeting the challengeof engagement
  7. 7. Engagement in practice 16/05/17 Engagement with digital resources and library services is about having the right access, skills, motivation and trust to confidently go online Meeting the challengeof engagement Adapted from https://digitalinclusion.blog.gov.uk/
  8. 8. Motivation and skills 16/05/17 Meeting the challengeof engagement
  9. 9. Access and trust 16/05/17 Meeting the challengeof engagement
  10. 10. Relationship-building 16/05/17 Meeting the challengeof engagement
  11. 11. Demonstrating impact 16/05/17 Meeting the challengeof engagement »Motivation »Content »Skills »Access »Trust »Relationship-building »Then what?
  12. 12. POLL: How well you think you’re doing on engaging users with your digital resources/library services? 16/05/17 Meeting the challengeof engagement
  13. 13. POLL: What’s your biggest pain point in engaging users? 16/05/17 Meeting the challengeof engagement
  14. 14. Openness and collaboration 16/05/17 Meeting the challengeof engagement Unless otherwise attributed, all images are sourced from Pixabay
  15. 15. Some ways Jisc can help »Digital resources › Library support services › Jisc presentations at UKSG conference »R&D projects »Events »Subject specialist support »customerservices@jisc.ac.uk 16/05/17 Meeting the challengeof engagement www.jisc.ac.uk/connect-more Free events in June/July 2017
  16. 16. jisc.ac.uk Except where otherwise noted, this work is licensed under CC-BY-NC-ND Stay in touch Lis Parcell Subject specialist @lisparcell lis.parcell@jisc.ac.uk 16/05/17 Meeting the challengeof engagement

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