It is difficult to overstate the importance of governance to SOA initiatives, whether in the context of service governance (i.e. governing the lifecycle of services from creation through deployment) or the broader issues of IT governance (commonly defined as specifying the decision rights and accountability framework to encourage desirable behavior in the use of IT). This session presents a holistic discussion of governance with SOA. It outlines the key policies that organizations should consider with regards to finance, portfolios, operations, architecture, technology, projects and people. It will also outline six successful steps to governance with SOA, as part of the decisions, processes and policies that contribute to successful business and SOA objectives. The presenters will address, how as part of the execution of an SOA strategy, organizations should put together a SOA Roadmap. Also discussed is how organizations need to govern the execution of the SOA Roadmap to ensure delivery of all SOA and business objectives.

2. <Insert Picture Here> “ Specifying the decision rights and accountability framework to encourage desirable behavior in the use of IT.” Peter Weill Professor, MIT

3. Establish chains of responsibility authority and communication to empower people (decision rights) And establish measurement and policy control mechanisms to enable people to carry out their roles and responsibilities Governance is about getting people to do the right thing at the right time in the right way leadership and organisational structures and processes that ensure that the organisation’s IT sustains and extends the organisation’s strategies and objectives IT Governance Institute Delivery of value to the business and mitigation of risk: mitigation through accountability in the enterprise; driven by strategic alignment Organizational structures and processes that ensure organizations IT sustains and extends the organizations strategy and objectives Not about making specific IT decisions (management does that), but rather determines which individuals and roles with the company systematically make and contribute to those decisions.

5. Where Do You Stand? ? SOA by Accident IT Plan Non Existent or Not Aligned with Business Plan IT Reactive to Business Initiatives No SOA Strategy No SOA Roadmap Silos of SOA SOA By Design IT Plans Aligned with Business Plans and Initiatives SOA Strategy that is Communicated Widely Well-Defined Business Benefits Sought from SOA Strategy SOA Roadmap Aligned to Deliver on Business and SOA Strategy

6. Governance is Key to Delivering on SOA by Design Delivery With Control & Reduced Risk Governance with SOA Business Strategy SOA Strategy SOA Roadmap Business Plan EA Strategy

7. Constituents of a SOA Roadmap SOA Strategy SOA Roadmap Planning Helps Avoid Duplicated Effort, Realize SOA Benefits Earlier and Support Improved Ability to Deliver Projects to SOA Risk Identification and Mitigation Against them Capability Development to Improve Ability to Deliver on SOA Project Leverage Services Portfolio Maximize Reuse Align with Platform Availability SOA Requires Competence in a Range of Areas Source of Risk How to Lessen Impact Business Services Portfolio Plan Which Services, When Buy-in from Business Leverage Projects to Build Infrastructure SOA Benefits Expected Risk Profile For Projects SOA Requires Capability Planning Prioritized Projects In Project Portfolio

9. Key Leverage Points for SOA Governance | Prevalent View Financial Portfolio People Operations Projects / Service Lifecycle Technology Architecture Service Usage Fees Service Funding Model Projects Applications Platform Funding Business Services Roles & Responsibilities Service Ownership EA Group Service & Process Owners Service Lifecycle Gov Shared Artifacts Capacity Planning Enforce Service Levels Enforce Policies Strategic SOA Platform Shared Foundation Srvcs Enforce Platform Decisions Reference Architectures Architectural Standards Blueprints & Patterns DRIVEN BY EXECUTIVES Information Data Standards Data Quality Data Ownership

10. Key Leverage Points for SOA Governance | Full Picture Financial Portfolio People Operations Projects Technology Architecture Service Usage Fees Service Funding Model Projects Applications Platform Funding Business Services Roles & Responsibilities Service Ownership EA Group Service & Process Owners Service Lifecycle Gov Shared Artifacts Capacity Planning Enforce Service Levels Enforce Policies Strategic SOA Platform Shared Foundation Srvcs Enforce Platform Decisions Reference Architectures Architectural Standards Blueprints & Patterns DRIVEN BY EXECUTIVES Information Data Standards Data Quality Data Ownership

20. 6 Steps to Successful SOA Governance 6 1. Define Goals and Strategies 3. Define Metrics 5. Analyze and Improve Existing Processes 4. Put Governance Mechanisms in Place 2. Define Standards, Policies, Procedures Around Financial, Portfolio, Project, Service, etc These 6 steps allow a company to incrementally develop and mature their overall SOA and thus business goals 6. Refine and Go to the Next Level of SOA Maturity

24. Put Governance Mechanisms in Place 1. Decision, Policies, Processes 4 Blueprints & Patterns Financial Portfolio People Operations Projects Technology Architecture Service Usage Fees Service Funding Model Projects Applications Platform Funding Business Services Roles & Responsibilities Service Ownership EA Group Service & Process Owners Service Lifecycle Gov Shared Artifacts Capacity Planning Enforce Service Levels Enforce Policies Strategic SOA Platform Shared Foundation Srvcs Enforce Platform Decisions Reference Architectures Architectural Standards DRIVEN BY EXECUTIVES Information Data Standards Data Quality Data Ownership

26. <Insert Picture Here> “ It is an overkill to apply formal discipline and governance to small SOAs (consisting of 50 or fewer services).” Paolo Malinvero VP, Gartner

44. Thank You Dr Mohamad Afshar Sr. Director, Product Management Oracle Corporation Contact Information: Mohamad . afshar @oracle.com Benjamin.Moreland@ theHartford .com Ben Moreland Director, Foundation Services The Hartford