2. “Companies spend more
than US$ 300 billion
annually for training and
less than 10 percent of
what people are taught
sticks.”
- VitalSmarts
@coachbay
6. “It’s not enough that people a end a
training program and learn new skills.
What really ma ers is that they apply the
skills on the job.
Then performance will improve and the
business benefit.”
– Robinson & Robinson
@coachbay
17. THE
ROCK
PROCESS
A 3-day program is not a 3-day event, it’s
more like a 3-month process…
@coachbay
18. “To improve results from training
programs, executives must focus on what
happens in the workplace before and
a er employees go to class.”
- McKinsey
@coachbay
19. THE ROCK PROCESS
EFO RE
RIN G
AFT ER
B DU
1-3 Weeks
1-3 Days
9-12 Weeks
@coachbay
21. BEFORE THE EVENT
Invitation
The participant is invited
to the training program
and the goals are clearly
explained.
They know why they are
going!
@coachbay
22. BEFORE THE EVENT
Meet the Manager
The participant has a
meeting with his manager
to agree on the learning
objectives for the
training.
@coachbay
23. BEFORE THE EVENT
Pre-work
The participant is
given readings and
assignments, which
have to be
completed before
the program.
@coachbay
25. Great managers recognize that ge ing
be er at anything requires practice and
that when trying anything new, people
need support and coaching.
@coachbay
33. AFTER THE EVENT
Meet the Manager
The participant has a
meeting to share the
action plan. Manager to
coach and provide
feedback. Regular
meetings to review
progress.
@coachbay
34. AFTER THE EVENT
Practice
The participant will
practice the new skills,
and get feedback from
the manager, peers and
subordinates.
@coachbay
35. AFTER THE EVENT
Assess
At the end of the on-
the-job period, the
participant should be
assessed to
determine the level
of transfer.
@coachbay
42. “Training is expensive to design and
deliver; it should be the last, not the
first, intervention that managers
should consider to improve
employee performance.”
– Calhoun Wick
@coachbay
46. “You
are
given
the
unlimited
right
to
this
document
and
to
distribute
it
electronically
(via
email,
your
website
or
any
other
means).
You
can
print
out
pages
and
put
them
in
your
favorite
coffee
shop’s
window
or
your
doctor’s
wai?ng
room.
You
can
transcribe
the
author’s
words
on
the
sidewalk,
or
you
can
hand
out
copies
to
everyone
you
meet.
You
may
not
alter
this
document
in
anyway,
though,
and
you
may
not
charge
for
it.”
www.coachbay.com
@coachbay