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Deliver More,
Stress Less
with Kanban
Julia Wester
Improvement Coach,
LeanKit
www.leankit.com
@everydaykanban
everydaykanb...
@everydaykanban
@everydaykanban
Discovery was the first step
@everydaykanban
Over time, we learn to value starting more than finishing and we get in our own
way. The Kanban Method taught me to stop s...
@everydaykanban
Four Core Principles
1. Start with what you do now
2. Agree to pursue incremental,
evolutionary change
3. ...
@everydaykanban
Five Habits For Success
1. Visualize the workflow
2. Limit work in progress
3. Manage flow
4. Make process...
@everydaykanban
Our journey
contained five
key steps
@everydaykanban
1 Visualize the work – it helps everyone
@everydaykanban
2
Expedite
Intangible
Fixed Date
Standard
Classify work by Cost of Delay
@everydaykanban
How long will it take?
Joe has a task that takes one day to complete. Assume
he spends all of his time on ...
@everydaykanban
3 Constrain work to permit focus
AK
JW
start Focus / commitment end
Whether it is a standalone piece
of wo...
@everydaykanban
4 Set explicit policies about starting work
On Deck Doing Review Done
5 3 3
A
A
A
A
A
A
A
A
A
AA
A
@everydaykanban
Commit to Cross-Training5
@everydaykanban
Specialization and
small team size led to
a focus on cross-
training to remove
bottlenecks.
JonoHey-sketch...
@everydaykanban
Things we agreed NOT to do
@everydaykanban
Estimate everything
@everydaykanban
Make all work the same size
@everydaykanban
Make assignments
@everydaykanban
Have time-consuming planning meetings
At first I was skeptical, but over time I realized that
this was the only way to go.
I felt like I had a much higher confi...
@everydaykanban
Our team’s journey was incremental, but transformative. The team began
to be viewed as a good example for ...
• Start with a problem
• Respect the past
• Experiment using
the scientific
method
• Learn from any
outcome
• Start the cy...
@everydaykanban
www.leankit.com
Julia Wester | @everydaykanban | everydaykanban.com
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Deliver More, Stress Less with Kanban

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Talk given at Confoo16: Too many teams are working themselves to the bone day after day with no relief in sight. Too often, this unsustainable pace becomes permanent and work continues to pile on top of everything that's already in progress. Julia will share how Kanban helped teams at TBS and F5 Networks deliver more, reduce stress and tame the craziness of the new normal. Learn concepts you can adapt and apply to your context to make the everyday better!

Published in: Leadership & Management
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Deliver More, Stress Less with Kanban

  1. 1. Deliver More, Stress Less with Kanban Julia Wester Improvement Coach, LeanKit www.leankit.com @everydaykanban everydaykanban.com
  2. 2. @everydaykanban
  3. 3. @everydaykanban
  4. 4. Discovery was the first step @everydaykanban
  5. 5. Over time, we learn to value starting more than finishing and we get in our own way. The Kanban Method taught me to stop starting, start finishing. @everydaykanban
  6. 6. @everydaykanban Four Core Principles 1. Start with what you do now 2. Agree to pursue incremental, evolutionary change 3. Respect the current condition 4. Encourage acts of leadership… at all levels
  7. 7. @everydaykanban Five Habits For Success 1. Visualize the workflow 2. Limit work in progress 3. Manage flow 4. Make process policies explicit 5. Improve collaboratively (using models & the scientific method)
  8. 8. @everydaykanban Our journey contained five key steps
  9. 9. @everydaykanban 1 Visualize the work – it helps everyone
  10. 10. @everydaykanban 2 Expedite Intangible Fixed Date Standard Classify work by Cost of Delay
  11. 11. @everydaykanban How long will it take? Joe has a task that takes one day to complete. Assume he spends all of his time on his tasks, no interruptions. • If he focuses only on that task today when is the earliest he will deliver value? • If he divides his focus between two tasks equally, when is the earliest he would complete one task? • If he divides his focus between five tasks equally, when is the earliest he would complete one task?
  12. 12. @everydaykanban 3 Constrain work to permit focus AK JW start Focus / commitment end Whether it is a standalone piece of work… or an entire project.
  13. 13. @everydaykanban 4 Set explicit policies about starting work On Deck Doing Review Done 5 3 3 A A A A A A A A A AA A
  14. 14. @everydaykanban Commit to Cross-Training5
  15. 15. @everydaykanban Specialization and small team size led to a focus on cross- training to remove bottlenecks. JonoHey-sketchplanations.com Commit to Cross-Training5
  16. 16. @everydaykanban Things we agreed NOT to do
  17. 17. @everydaykanban Estimate everything
  18. 18. @everydaykanban Make all work the same size
  19. 19. @everydaykanban Make assignments
  20. 20. @everydaykanban Have time-consuming planning meetings
  21. 21. At first I was skeptical, but over time I realized that this was the only way to go. I felt like I had a much higher confidence level in what would be delivered, when. And that helped me better set expectations. @everydaykanban Stacie Buckley, Director of Business Operations, NBA.com, Turner Sports (2012)
  22. 22. @everydaykanban Our team’s journey was incremental, but transformative. The team began to be viewed as a good example for others to model.
  23. 23. • Start with a problem • Respect the past • Experiment using the scientific method • Learn from any outcome • Start the cycle all over again @everydaykanban
  24. 24. @everydaykanban
  25. 25. www.leankit.com Julia Wester | @everydaykanban | everydaykanban.com

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