7. 7
Choosing Splunk
• Initially purchased Splunk for log management
• Saved 100+ log request tickets per week
• Attending SplunkLive! expanded my perception of Splunk
• Dashboards and Reporting
• Various Visualization
• Correlation
• Started using it more extensively & gained multiple additional
advantages
• Reduce MTTR
• Business Analysis
• Environment Certification
“We still haven’t
unleashed the full
power of Splunk,
but we’re getting
better at it. We
now see it as
much more than
a log catching &
indexing tool.”
8. 8
Splunk Benefits
• Increased efficiency
– Automated previously manual processes
– Consolidated worthwhile tools, retired unnecessary tools
• Higher availability and performance
– Achieving 99.9% availability
– Better customer performance experience
• Gain of functional time
– Freed up engineering resources
– Eliminating redundancies in troubleshooting
• Information discovery, visibility
– Centralized, more precise log management
– Aggregated views help us understand navigation usage, outages, etc.
“Sharing clues and
our findings about
major activities
that we discover in
Splunk with
executives & peers
helps our business.”
9. 9
Splunk at SAP SuccessFactors
• Splunk Enterprise
• 5 TB license
• 10 data centers globally, multiple environments
• US Ashburn datacenter example:
– 8 indexers
– 2 syslogs, 1 job server, 1 search head
– 1500+ forwarders
10. 10
Logs indexed at SAP SuccessFactors
• Syslogs
• F5 load balancer logs
• Switch logs
• Firewall logs
• Blade logs
• OS level auditing logs
• Web server logs
• Application server logs
• Database logs
• Internal APM metrics
• …