xRM - Sentri CRM Webinar Deck

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Sentri presents on using Microsoft's CRM for EVERYTHING Relationship Management.

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xRM - Sentri CRM Webinar Deck

  1. 1. Beyond CRM: Maximize the Value of the xRM PlatformIgor KupermanCRM Practice Director
  2. 2. Copyright 2012 © Sentri, Inc. All rights reserved.
  3. 3. Israel - Development & Business since 1999 Engineering Partner of the YearMicrosoft 2010/2011 Northeast Partner of the YearMicrosoft 2011 Northeast VOICE Copyright 2012 © Sentri, Inc. All rights reserved.
  4. 4. Distributor Management Property Management “Anything” Relationship Management Event FleetManagement Management Extension of core LOB application to include specific Task Land Management business-critical functionalityManagement Employee Leverages flexible common business application framework Contractor Management Management Supplier Patient Management Management Copyright 2012 © Sentri, Inc. All rights reserved.
  5. 5. Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.
  6. 6. MS Dynamics CRMThe xRM Framework
  7. 7. Global Momentum…• Over 2,250,000 users in more than 80 countries with 40+ languages• Over 33,000 customers from small to enterprise• Over 1,200 software and services partners with new CRM competency• Over 100 service providers hosting Microsoft Dynamics CRM solutions• Regional data centers in the Americas, EMEA, and APAC Copyright 2012 © Sentri, Inc. All rights reserved.
  8. 8. FAMILIAR INTELLIGENT CONNECTEDNatural & Insightful & Collaborative & Personal Actionable Integrated Copyright 2012 © Sentri, Inc. All rights reserved.
  9. 9. Rapid deployment Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.
  10. 10. User familiarity Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.
  11. 11. Common infrastructure, tools and skill sets Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.
  12. 12. Leverage vendor-provided technology innovation Presentation SharePoint Server Extranets Intranets Dashboards Analytic Scorecards Workflow Views Structured Process Management CIM/Contact Center xRM ERP Communications Platform Lync Exchange 2010 Platform Remote Virtualization Monitoring Security Integration Access SQL Server Services Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.
  13. 13. Bottom Line Impact Copyright 2012 © Microsoft Corporation and Sentri, Inc. All rights reserved.
  14. 14. Copyright 2012 © Sentri, Inc. All rights reserved.
  15. 15. Copyright 2012 © Sentri, Inc. All rights reserved.
  16. 16. Copyright 2012 © Sentri, Inc. All rights reserved.
  17. 17. Copyright 2012 © Sentri, Inc. All rights reserved.
  18. 18. Copyright 2012 © Sentri, Inc. All rights reserved.
  19. 19. DEMONSTRATION
  20. 20. Copyright 2012 © Sentri, Inc. All rights reserved.
  21. 21. Microsoft Onsite Experience Solution Solution Upgrade Center Briefing Blueprint Assessment Session Link the business A true-to-life, Our expert team will Do you have an architecture with hands-on session to guide you towards older version of Microsoft technical architecture help decision the most optimal CRM? Let us helpDynamics CRM to envision the best makers understand solution for getting you evaluate and solution, roadmap, how technologies business value out of plan your upgrade and architecture. will help address Dynamics CRM and to ensure you get business problems. improving the the most value productivity of your from your CRM April 23rd & 24th workforce. solution. Onsite Meeting Waltham, MA Pricing Pricing No Charge April 26th Request Details Starting at $1000 Rochester, NY May 30th & 31st Providence, RI June 27th & 28th Hartford, CT Copyright 2012 © Sentri, Inc. All rights reserved.

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