Seattle iConference Slides 2011

1. Digital Inclusion For residents, businesses and NGO’s (anchor institutions)

2. Digital Inclusion Access to computers and the internet Availability, cost, ease of use for connectivity to the Internet, and end-user hardware and software. Also tech support. Literacy in usingcomputer and internet technologies Skills required in order to utilize the equipment and Internet effectively for essential services, education, employment, civic engagement and cultural participation. Meaningful content and servicesavailable Relevant services, culturally and educationally appropriate design, marketing and placement appropriate to reach underserved communities, and enabling of content production and distribution by lower capacity residents, businesses and organizations.

4. African Americans more likely to participate in community, but less likely to do this online.

5. Asian/Pacific Islander and African American computer users were less likely to use the computer to get health or medical information.

6. Disabled less likely to get law & consumer info.

7. Narrowing gap on social networking.

9. Community Technology Centers Telecentres or Public computing centers in a variety of trusted settings, often non-profits.

11. 39 public computing sites (PCC’s)

12. 5 courthouses

13. 7 Counties - Urban and rural

14. Job training

15. WashingtonLawHelp.org training and content

16. Training for staff and users

17. Portal with tagging taxonomy

18. UW I School eval partnerwww.communitiesconnect.org

21. Opportunities for I Schools Research on delivery and impacts User interface and system design for delivery of relevant content on all platforms CTC admin systems, incl user tracking NPO office backend & service delivery Mentoring

22. Links Access to Justice Technology Principles: atjweb.org/ Seattle Community Tech Program: Seattle.gov/tech Justice IT Project Management tool and other reports: seattle.gov/tech/reports NationalBroadbandPlan: Broadband.gov, Inclusion section: www.broadband.gov/plan/inclusion.html Benton Foundation : Excellent source for basics and updates on media, digital inclusion and telecommunications policy issues: http://benton.org/initiatives Research on libraries and community tech impacts: UW Technology & Social Change Groupwww.tascha.washington.edu Communities Connect Network communitiesconnect.org