Ict policy planning and implementation issues


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ICT planning levels; Planning lifecycle; ICT maturity & plan characteristics; LAN installation vs internet access?; Cooperation models?; What should be in an IPP?; ICT budget; Efficient ICT use

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  • National ICT policy: ICT4AD HE ICT sector policy definition: By the MoE By institutions jointly By a professional independent body What to define where? Combine levels? In what sequence? Do not keep to sequence too rigid!
  • First time there is no feed-back loop! Therefore such first plans tend to be somewhat different: either: Collection of ‘project plans’: high-impact, low-risk Advantage: builds on present status Threat: future coordination (technical & organizational) problems Elaborate plans trying to cover everything, based on ‘lessons learned elsewhere’ Advantage: coordinated Threat: large ‘knowledge gap’ with rest of the organization; low involvement/commitment Meeting threat: involve stakeholders in (part of) planning process (IPP as a Plan vs. IPP as a process)
  • Differences in plans: Target audience Life cycle number Approach and related presentation Target maturity level
  • Are we doing the right things? Define priorities derived from your strategic aims and work processes. In reality we all start with the boxes and cables!
  • Ict policy planning and implementation issues

    1. 1. ICT Policy Planning and Implementation Issues author: Eric Kluijfhout, eric.kluijfhout@gmail.com   This work is licensed under the Creative Commons Attribution-NonCommercial-ShareAlike License. To view a copy of this license, visit http://creativecommons.org/licenses or send a letter to Creative Commons, 559 Nathan Abbott Way, Stanford, California 94305, USA. Koforidua, Ghana, March 2008  
    2. 2. ICT Policy Planning and Implementation Issues Dr Eric Kluijfhout NPT/GHA Polytechnics project Koforidua, Ghana, March 17-20, 2008
    3. 3. Outline <ul><li>ICT planning levels </li></ul><ul><li>Planning lifecycle </li></ul><ul><li>ICT maturity & plan characteristics </li></ul><ul><li>Issues: </li></ul><ul><ul><ul><li>LAN installation vs internet access? </li></ul></ul></ul><ul><ul><ul><li>Cooperation models? </li></ul></ul></ul><ul><ul><ul><li>What should be in an IPP? </li></ul></ul></ul><ul><ul><ul><li>ICT budget </li></ul></ul></ul><ul><ul><ul><li>Efficient ICT use </li></ul></ul></ul>
    4. 4. Levels in ICT policy planning National social and economic policy ICT policy HE policy ICT for Higher Education sector policy inform inform inform guide guide guide Inst. ICT P olicy Plan Inst. ICT P olicy Plan Inst. ICT P olicy Plan ICT Master Plan Project plan Project plan Project plan
    5. 5. Institutional ICT planning lifecycle ICT operations implementation Inst. ICT P olicy Plan ICT Master Plan Project plan Project plan Project plan evaluation
    6. 6. ICT maturity and ICT planning NUST Bond Makerere Monash Oxford RMIT Queensland Tasmania VU costs time awareness expansion consolidation integration innovation 1 2 3 4 5
    7. 7. Issue 1: internet vs LANs
    8. 8. Issue 2: cooperation <ul><li>Possible areas for cooperation: </li></ul><ul><ul><li>Infrastructure/bandwidth </li></ul></ul><ul><ul><li>System acquisition </li></ul></ul><ul><ul><li>Policy Plan development </li></ul></ul><ul><ul><li>ICT staff remuneration </li></ul></ul><ul><ul><li>…………………… </li></ul></ul>
    9. 9. Cooperation/coordination models <ul><li>Bilateral </li></ul><ul><ul><li>Formal </li></ul></ul><ul><ul><li>Informal </li></ul></ul><ul><li>Regional </li></ul><ul><ul><li>Within sector </li></ul></ul><ul><ul><li>Between sectors </li></ul></ul><ul><li>National </li></ul><ul><ul><li>Within/between sectors </li></ul></ul><ul><ul><li>Membership/professional/authority model </li></ul></ul><ul><li>International </li></ul><ul><ul><li>Open source/open content </li></ul></ul><ul><ul><li>Infrastructure </li></ul></ul>
    10. 10. Issue 3: content of an IPP Processes Applications/ Software services Technical infrastructure
    11. 11. The ICT building Technical infrastructure Knowledge infrastructure Organizational infrastructure ICT infrastructure platform HRM mail SIS LIS FIS Applications platform
    12. 12. Plan process <ul><li>Aiming for the next maturity level? </li></ul><ul><li>Scope/level of the plan </li></ul><ul><li>What life cycle? </li></ul><ul><li>Who are your main stakeholders? </li></ul><ul><li>Consult, participate, or inform? </li></ul>
    13. 13. ICT budgeting <ul><li>ICT cost categories </li></ul><ul><ul><li>Central infrastructure </li></ul></ul><ul><ul><li>Internet access </li></ul></ul><ul><ul><li>Applications </li></ul></ul><ul><ul><ul><li>For teaching & learning </li></ul></ul></ul><ul><ul><ul><li>For research & library </li></ul></ul></ul><ul><ul><ul><li>For admin & management </li></ul></ul></ul><ul><ul><ul><li>For office automation </li></ul></ul></ul><ul><ul><li>Computer centre </li></ul></ul><ul><ul><li>User support </li></ul></ul><ul><ul><li>Continuous staff development & innovation (sandpit) </li></ul></ul><ul><li>Don’t forget about maintenance & depreciation </li></ul>
    14. 14. Efficient ICT use <ul><li>One failed ICT project needs 10 successful ones to compensate </li></ul><ul><li>Some widespread pitfalls: </li></ul><ul><ul><li>Internet: bandwidth totally consumed by yahoo and hotmail </li></ul></ul><ul><ul><li>ARIS: converting complete and reliable student files; complex processes involving Registry, Bursary, Schools </li></ul></ul><ul><ul><li>LIS: retrospective conversion; competition with www </li></ul></ul><ul><ul><li>HRM: no job structure and job profiles; ‘salaries’ in between the Registrar’s Office and the Bursar’s Office </li></ul></ul><ul><ul><li>FIS: loss of ‘flexibility’ by management and accountants; duplicate computerised and manual system </li></ul></ul>
    15. 15. ?