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ISCOM 305 Final Exam
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1 When demand fluctuations are not extreme using overtime and under time are common strategies
for meeting demand.
Ans = True
2 Planning, analyzing, and improving processes is the essence of operations management.
Ans = True
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3 The high cost of inventory has motivated companies to focus on efficient supply chain management
and quality management.
4 Disaggregation is the process of breaking an aggregate plan into more detailed plans.
5 All of the following are inputs to the aggregate production planning process except:
6 Problems associated with using part-time workers include all of the following except:
7 All of the following are part of DMAIC except:
8 For the process to be capable of meeting design specification the process capability index must be:
9 A gradual, long-term up or down movement of demand is referred to as a trend.

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10 One of the reasons Wal-Mart is such an efficient firm is because they utilize cross-docking and thus
decrease their inventory carrying cost.
11 The three major processes encompassed by project management are planning, scheduling, and
product design.
12 Operations management is concerned only with the day-to-day operations of the firm’s productive
system.
13 Traditionally, each segment of the supply chain was managed as a separate, stand-alone entity
focused on its own goals.
14 The set of activities that create and deliver products to the customer is known as the value chain.
15 Dividing a job into a series of small tasks each performed by a different worker is known as:
16 Slack is the amount of time by which an activity can be delayed without delaying any of the
activities that follow it or the project as a whole.
17 In a manufacturing environment, which of the following would be considered inventory?
18 The ratio of a firm’s monthly output to the number of labor hours used in the same month would
be a measure of:
19 Companies that control the production of virtually all of their component parts, including the
source of raw materials are said to be horizontally integrated.
20 Supplier speed is not an issue in outsourcing decisions.
21 Vertical integration is the degree to which a firm produces the parts that go into its products.
22 All of the following are dimensions of quality, except:
23 An exponential smoothing forecasting technique requires all of the following except:
24 Which of the following is not a potential risk of projects?
25 Which mode of transportation transports oil and products in liquid form?
26 Six Sigma is a statistical measure that translates to:
27 One objective of material requirements planning (MRP) is to maintain the highest possible level of
inventory.
28 W. Edwards Deming believed that primary responsibility for quality improvement rested with:
29 A cross-industry supply chain diagnostic tool maintained by the supply Chain Council is called:
30 A print shop is a typical example of a:
31 The cost of reducing activity time is referred to as:
32 Control Limits and Tolerance are one and the same.
33 Steel, paper, paints, and chemicals are examples of industries that most likely use:
34 Material requirements planning (MRP) was designed primarily for systems that produce goods in
batches.
35 Material requirements planning (MRP) is a useful inventory control and production planning system
for all of the following except:
36 Product characteristics that can be evaluated using a discrete response are known as:
37 The type of forecasting method to use depends on:
38 All of the following are assumptions of the EOQ model except:

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39 What a company does is best if often referred as the firm’s:
40 Inventory turnover is computed:
41 If the process is in control with respect to its variability it automatically will be in control with
respect to its mean.
42 Annual demand for a product is 40,000 units. The product is used at a constant rate over the 365
days the company is open every year. The annual holding cost for the product is estimated to be $2.50
per unit and the cost of placing each order is $125.00. If the company orders according to the economic
order quantity (EOQ) formula then its optimal order size for this product would be:
43 As production systems move from projects to batch production to mass production to continuous
production:
44 If a firm can sell a product for $40.00 each, then what is the volume needed to break-even if the
fixed cost of production is $125,000.00 and labor and material costs are $30.00 per item?
45 A graph with a bar for each activity displaying when activities are scheduled to start, when they will
be finished, and where extra time is available is known as a:
46 The things that must be done to improve quality will also make the company as a whole more
efficient and productive.
47 All of the following are characteristics of today’s consumer market except:
48 In general, the latest finish time for an activity is equal to:
49 A type of process flowchart that emphasizes customer interaction and service-related terms is
known as:
50 The fundamental objective of Six Sigma is to focus on improvement by increasing process
variance.
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