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HR AUDITING GOES
LIVE!  
18	
  February	
  2015	
  
	
  
By	
  Chris3ne	
  Botha	
  
Audit Unit structure
SABPP Board SABPP CEO
Head of Audit
Unit
Lead Auditors
(50)
Auditors (150)
Audit Unit
Officer
QA SERVICES
(To be provided by
existing LQA function)
FUNCTIONS	
  
• Oversees	
  structure	
  and	
  
processes	
  
• Overview	
  audit	
  reports	
  
• S3mulate	
  con3nuous	
  
improvement	
  
FUNCTIONS	
  
Offer	
  exis3ng	
  office	
  
func3ons	
  &	
  will	
  contribute	
  
on	
  a	
  matrix	
  structure	
  (e.g.	
  
Stakeholder	
  Rela3ons,	
  
Research	
  and	
  Professional	
  
Services	
  
HR Audits
Council
(Board
committee)
Three Lines of Defence
(adapted from ECMA/FERMA guidance on the 8th EU Company Law Directive, Article 41)
Management
Control
	
  	
  
Internal	
  
Control	
  
Measures	
  
	
  	
  
Internal	
  
Audit	
  
1ST	
  LINE	
  OF	
  
DEFENCE	
  
2ND	
  LINE	
  	
  
OF	
  DEFENCE	
  
3RD	
  LINE	
  	
  
OF	
  DEFENCE	
  
Ø  Financial	
  Control	
  
Ø  Security	
  
Ø  Risk	
  Management	
  
Ø  Quality	
  
Ø  Inspec3on	
  
Ø  Compliance	
  
ORGANISATIONAL	
  
BOARD	
  /	
  AUDIT	
  
COMMITTEE	
  
SENIOR	
  MANAGEMENT	
  
Three Lines of Defence
(adapted from ECMA/FERMA guidance on the 8th EU Company Law Directive, Article 41)
Management
Control
	
  	
  
Internal
Control
Measures
	
  	
  
Internal
Audit
1st	
  line	
  of	
  
defence	
  
2nd	
  line	
  	
  
of	
  defence	
  
3rd	
  line	
  	
  
of	
  defence	
  
Ø  Financial Control
Ø  Security
Ø  Risk Management
Ø  Quality
Ø  Inspection
Ø  Compliance
ORGANISATIONAL	
  
BOARD	
  /	
  AUDIT	
  
COMMITTEE	
  
SENIOR	
  MANAGEMENT	
  
SABPP	
  	
  
HR	
  Audit	
  
4th	
  line	
  	
  
of	
  defence	
  
Ø  Team of experts looking in from the outside
Ø  Set requirements intended to strengthen controls in an
organisation
Ø  Independently and objectively assesses the whole or some part
of the first, second, and third line of defence
Ø  “An HR management performance audit is future orientated
and can identify areas for organisational improvement” - Abstract
from Dissertation; Chris Andrews: Bond University
External Auditing
Ø  “HR Auditing crosses the boundaries between HR management and
auditing… it can be a suitable method for evaluating the contribution of HR
activities to organisational objectives assessed on the basis of value for
money.” – Abstract from Dissertation; Chris Andrews: Bond University.
Ø  This model provides HR Professionals with a robust, risk-based
framework to ensure an integrated, aligned and well-governed
approach to auditing the National HR Standards.
Ø  Ensures that HR controls quality and consistency in accordance with the
spirit of good governance as documented in King III.
Ø  Focus on strengthening the HR Business Partner philosophy without
compromising the principles of quality and independence.	
  
Why HR Standard Auditing?
Ø Comprehensive audit manual and tools
Ø Quality assurance and system
Ø Auditor competency profile
Ø Training manual
Ø Selection and training auditors
Progress
Achieving Certification is a
Milestone on a Journey
Improvement Plans
CPD
Case studies
Post Audit
Assign audit team
Conduct audit
Close out meeting
Audit report and
findings
Certification (or not)
Audit
Prepare HR Team
Brief Line
Management
Self-Assessment Tool
Address gaps
Build competencies
Pre-audit
Ø Impartiality
Ø Competence
Ø Responsibility
Ø Openness
Ø Confidentiality
Ø Responsiveness to complaints
Ø Professional integrity
Core Values of the SABPP Audit Brand
Certification Process for Auditors
CPD
Pre-selection
Criteria
Training and
Exams
Reference Checks
& 360° Evaluation
Participate in
Audits &
Certification
SABPP Audit Unit
Ø  76 Auditors completed their stringent, comprehensive selection and
training process.
Ø  Some of these will act as facilitators rather than auditors
Ø  Immediate products available are:
Ø  Pre-audit consultation
Ø  Full audits of 13 standards
Ø  Single standard audit with provisional credit
Ø  Work will be conducted in accordance with the highest ethical and
professional standard
Ø  The SABPP Internal Audit and Quality Assurance will apply
Ø  We have a world-class product
Ø  We cannot and will not tolerate any form of mediocrity!
Ø  Confidentiality agreements will be signed by all Auditors
Ø  A complaints process is in place
Ø  Fraud prevention measures are in place
Ø  We already have a National footprint
Ø  Our aim is to work in partnership with our HR colleagues
Ø  Support YOU in achieving entrenching the standards within your
own organisation
Ø  Non-punitive
SABPP Audit Unit
Our Auditors
Alicia	
  Singh Jan	
  Prinsloo Marlain	
  Polovin Penny	
  Abbott
Anthea	
  Saffy Joan	
  Stanbridge Marsha	
  Pieterse Raun	
  Smythe
At	
  Strydom John	
  Nkwana Mbulelo	
  Khonjwayo Sabelo	
  Plaatjie
Bonnie	
  Johansen John	
  Paterson Michael	
  Glensor Sandy	
  Lana	
  Ho	
  Hip
Brett	
  Walker Judy	
  Norris Mmalefu	
  Manoto Shamila	
  Singh
Christine	
  Botha Kate	
  Dikgale	
  Freeman Moleko	
  Rannona Sindiswa	
  Maseko
Corlia	
  Peters Katrina	
  Sauls Moshekoa	
  Sekhuto Siphiwe	
  Ndwalaza
Danie	
  Swanepoel Kgomotso	
  Mphahlele Natasha	
  Carstens Sithabiso	
  Mabaso
Dawid	
  Swart Leane	
  Breedt-­‐Maree Natasha	
  Rudy Sivaan	
  Marie
Dennis	
  Coetzee Leanne	
  Maree Nico	
  Teledimo Sivapragasen	
  Chetty
Dewald	
  van	
  der	
  Schyff Lomkhosi	
  Magagula Nimee	
  Dhuloo Suran	
  Moodley
Elizabeth	
  Warren Lucas	
  Bornman Nombasa	
  Mhlati-­‐Musene Thapelo	
  Motloung
Elsabé	
  Bell Lynn	
  Roux Nthabiseng	
  Lebea Thys	
  Viljoen
Fienie	
  van	
  Rensburg Lynne	
  Gamsu Pat	
  Naves-­‐Shongwe Tracy	
  Harper
Frank	
  de	
  Beer Manie	
  Roodt Pat	
  Smythe Xolani	
  Mawande
Gugulethu	
  Madlala Maphutha	
  Diaz Paul	
  Krige Yendor	
  R	
  Felgate
Hazel	
  Hall Marius	
  Jacobs Paula	
  Teigao Zamasishi	
  Madlala
Audit Process
Offer and contract
Initiate audit & prepare on-site activities
Conduct audit, agree on findings, conduct close-out meeting and
submit report to Audit Unit
Audit Unit confirms findings, certification status and recommend
continuous improvements
Three Year Certification Cycle
All 13 elements of the Standards will be audited
Each element must receive a score of 60%
YEARS
1 AND 2
INITIAL AUDIT
REASSESSMENT AUDIT
(where one element needed rectification)
Ø  Compliant
Ø  Minor Non-Compliance
Ø  Major Non-Compliance
YEAR 3
RECERTIFICATION AUDIT
prior to expiration of certification
(shortened procedure)
Audit records retained
for five years
►  Audit certification may only be issued by the SABPP
►  Audit registers will be maintained
►  Only auditors who are qualified through the SABPP may conduct
audits
►  All audits must be administered by the SABPP Audit Unit
Certification
SABPP Audit Certificate
►  Standards Training (in-house) R15,000
►  Full audit (one site) R98,000
►  Additional sites R70,000 per site
►  Single standard audits R49,000
►  SMMEs and smaller municipalities Per quotation
►  1 x Lead Auditor
►  3 x Auditors
►  Full audit report with recommendations for continuous improvement
*VAT, travel and accommodation (where needed) excluded
Cost of an HR Audit
Current reality
Ø  HR Professionals are nervous about being audited
Ø  HR Professionals realise that their house is not 100% in order
Ø  HR are overburdened with administrative and transactional activities
rather than being strategically focused
Ø  Some companies still do not understand the role of HR
Ø  HR still does not have a place in the boardroom
Ø  Companies invest more in IT and other activities than in HR
Telesure – message from Dawid Swart
Ø  Telesure started transforming HR during 1997 when Leon Vermaak read Dave Ulrich’s book
Human Resource Champions
Ø  Most existing HR strategies dovetail quite easily with the HR Standard, and no wonder, the HR
Standard was developed by the HR fraternity of SA
Ø  The National HR standard challenge organisation to fast-track implementation, to be audited and
make Certification part of the Employee Value Proposition
Ø  The National HR standard is what organisations and employees expect from their HR
Department. Full implementation must happen now, it cannot be placed on a three year plan
Ø  Treat implementation as a proper project with clear timelines, responsibilities and milestones and
do not forget your Change Management plan otherwise resistance will kick in which will slow
down progress
Telesure makes world history
Introducing
Kholeka Ngubeni-Henderson
Executive Head of Human Resources

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HR Audits go live! Slides by Christine Botha: Head of SABPP Audit Unit.

  • 1. HR AUDITING GOES LIVE!   18  February  2015     By  Chris3ne  Botha  
  • 2. Audit Unit structure SABPP Board SABPP CEO Head of Audit Unit Lead Auditors (50) Auditors (150) Audit Unit Officer QA SERVICES (To be provided by existing LQA function) FUNCTIONS   • Oversees  structure  and   processes   • Overview  audit  reports   • S3mulate  con3nuous   improvement   FUNCTIONS   Offer  exis3ng  office   func3ons  &  will  contribute   on  a  matrix  structure  (e.g.   Stakeholder  Rela3ons,   Research  and  Professional   Services   HR Audits Council (Board committee)
  • 3. Three Lines of Defence (adapted from ECMA/FERMA guidance on the 8th EU Company Law Directive, Article 41) Management Control     Internal   Control   Measures       Internal   Audit   1ST  LINE  OF   DEFENCE   2ND  LINE     OF  DEFENCE   3RD  LINE     OF  DEFENCE   Ø  Financial  Control   Ø  Security   Ø  Risk  Management   Ø  Quality   Ø  Inspec3on   Ø  Compliance   ORGANISATIONAL   BOARD  /  AUDIT   COMMITTEE   SENIOR  MANAGEMENT  
  • 4. Three Lines of Defence (adapted from ECMA/FERMA guidance on the 8th EU Company Law Directive, Article 41) Management Control     Internal Control Measures     Internal Audit 1st  line  of   defence   2nd  line     of  defence   3rd  line     of  defence   Ø  Financial Control Ø  Security Ø  Risk Management Ø  Quality Ø  Inspection Ø  Compliance ORGANISATIONAL   BOARD  /  AUDIT   COMMITTEE   SENIOR  MANAGEMENT   SABPP     HR  Audit   4th  line     of  defence  
  • 5. Ø  Team of experts looking in from the outside Ø  Set requirements intended to strengthen controls in an organisation Ø  Independently and objectively assesses the whole or some part of the first, second, and third line of defence Ø  “An HR management performance audit is future orientated and can identify areas for organisational improvement” - Abstract from Dissertation; Chris Andrews: Bond University External Auditing
  • 6. Ø  “HR Auditing crosses the boundaries between HR management and auditing… it can be a suitable method for evaluating the contribution of HR activities to organisational objectives assessed on the basis of value for money.” – Abstract from Dissertation; Chris Andrews: Bond University. Ø  This model provides HR Professionals with a robust, risk-based framework to ensure an integrated, aligned and well-governed approach to auditing the National HR Standards. Ø  Ensures that HR controls quality and consistency in accordance with the spirit of good governance as documented in King III. Ø  Focus on strengthening the HR Business Partner philosophy without compromising the principles of quality and independence.   Why HR Standard Auditing?
  • 7. Ø Comprehensive audit manual and tools Ø Quality assurance and system Ø Auditor competency profile Ø Training manual Ø Selection and training auditors Progress
  • 8. Achieving Certification is a Milestone on a Journey Improvement Plans CPD Case studies Post Audit Assign audit team Conduct audit Close out meeting Audit report and findings Certification (or not) Audit Prepare HR Team Brief Line Management Self-Assessment Tool Address gaps Build competencies Pre-audit
  • 10. Certification Process for Auditors CPD Pre-selection Criteria Training and Exams Reference Checks & 360° Evaluation Participate in Audits & Certification
  • 11. SABPP Audit Unit Ø  76 Auditors completed their stringent, comprehensive selection and training process. Ø  Some of these will act as facilitators rather than auditors Ø  Immediate products available are: Ø  Pre-audit consultation Ø  Full audits of 13 standards Ø  Single standard audit with provisional credit Ø  Work will be conducted in accordance with the highest ethical and professional standard Ø  The SABPP Internal Audit and Quality Assurance will apply
  • 12. Ø  We have a world-class product Ø  We cannot and will not tolerate any form of mediocrity! Ø  Confidentiality agreements will be signed by all Auditors Ø  A complaints process is in place Ø  Fraud prevention measures are in place Ø  We already have a National footprint Ø  Our aim is to work in partnership with our HR colleagues Ø  Support YOU in achieving entrenching the standards within your own organisation Ø  Non-punitive SABPP Audit Unit
  • 13. Our Auditors Alicia  Singh Jan  Prinsloo Marlain  Polovin Penny  Abbott Anthea  Saffy Joan  Stanbridge Marsha  Pieterse Raun  Smythe At  Strydom John  Nkwana Mbulelo  Khonjwayo Sabelo  Plaatjie Bonnie  Johansen John  Paterson Michael  Glensor Sandy  Lana  Ho  Hip Brett  Walker Judy  Norris Mmalefu  Manoto Shamila  Singh Christine  Botha Kate  Dikgale  Freeman Moleko  Rannona Sindiswa  Maseko Corlia  Peters Katrina  Sauls Moshekoa  Sekhuto Siphiwe  Ndwalaza Danie  Swanepoel Kgomotso  Mphahlele Natasha  Carstens Sithabiso  Mabaso Dawid  Swart Leane  Breedt-­‐Maree Natasha  Rudy Sivaan  Marie Dennis  Coetzee Leanne  Maree Nico  Teledimo Sivapragasen  Chetty Dewald  van  der  Schyff Lomkhosi  Magagula Nimee  Dhuloo Suran  Moodley Elizabeth  Warren Lucas  Bornman Nombasa  Mhlati-­‐Musene Thapelo  Motloung Elsabé  Bell Lynn  Roux Nthabiseng  Lebea Thys  Viljoen Fienie  van  Rensburg Lynne  Gamsu Pat  Naves-­‐Shongwe Tracy  Harper Frank  de  Beer Manie  Roodt Pat  Smythe Xolani  Mawande Gugulethu  Madlala Maphutha  Diaz Paul  Krige Yendor  R  Felgate Hazel  Hall Marius  Jacobs Paula  Teigao Zamasishi  Madlala
  • 14. Audit Process Offer and contract Initiate audit & prepare on-site activities Conduct audit, agree on findings, conduct close-out meeting and submit report to Audit Unit Audit Unit confirms findings, certification status and recommend continuous improvements
  • 15. Three Year Certification Cycle All 13 elements of the Standards will be audited Each element must receive a score of 60% YEARS 1 AND 2 INITIAL AUDIT REASSESSMENT AUDIT (where one element needed rectification) Ø  Compliant Ø  Minor Non-Compliance Ø  Major Non-Compliance YEAR 3 RECERTIFICATION AUDIT prior to expiration of certification (shortened procedure) Audit records retained for five years
  • 16. ►  Audit certification may only be issued by the SABPP ►  Audit registers will be maintained ►  Only auditors who are qualified through the SABPP may conduct audits ►  All audits must be administered by the SABPP Audit Unit Certification
  • 18. ►  Standards Training (in-house) R15,000 ►  Full audit (one site) R98,000 ►  Additional sites R70,000 per site ►  Single standard audits R49,000 ►  SMMEs and smaller municipalities Per quotation ►  1 x Lead Auditor ►  3 x Auditors ►  Full audit report with recommendations for continuous improvement *VAT, travel and accommodation (where needed) excluded Cost of an HR Audit
  • 19. Current reality Ø  HR Professionals are nervous about being audited Ø  HR Professionals realise that their house is not 100% in order Ø  HR are overburdened with administrative and transactional activities rather than being strategically focused Ø  Some companies still do not understand the role of HR Ø  HR still does not have a place in the boardroom Ø  Companies invest more in IT and other activities than in HR
  • 20. Telesure – message from Dawid Swart Ø  Telesure started transforming HR during 1997 when Leon Vermaak read Dave Ulrich’s book Human Resource Champions Ø  Most existing HR strategies dovetail quite easily with the HR Standard, and no wonder, the HR Standard was developed by the HR fraternity of SA Ø  The National HR standard challenge organisation to fast-track implementation, to be audited and make Certification part of the Employee Value Proposition Ø  The National HR standard is what organisations and employees expect from their HR Department. Full implementation must happen now, it cannot be placed on a three year plan Ø  Treat implementation as a proper project with clear timelines, responsibilities and milestones and do not forget your Change Management plan otherwise resistance will kick in which will slow down progress
  • 21. Telesure makes world history Introducing Kholeka Ngubeni-Henderson Executive Head of Human Resources