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Developing cultural intelligence  by roma kaur
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Developing cultural intelligence by roma kaur

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Transcript

  • 1. The skills to woo the world around you|
    Cultural Intelligence and International Communication
  • 2.
  • 3. WHY
  • 4. We all need it!
  • 5.
  • 6. GLOBAL CITIZENSHIP
  • 7. Otherwise, we could suffer from a CULTURE SHOCK !
  • 8. Blocks to Cross-Cultural Communication
  • 9. Hmmmmmm. So how can I develop cross-cultural Communication Skills?
  • 10. A Seemingly natural ability of an outsider to interpret someone’s unfamiliar and ambiguous gestures in just the way that person’s compatriots & colleagues would, even to mirror them.
    CQ
  • 11. Sources of CQ
  • 12. USING CQ
  • 13. Bringing BEHAVIORAL CHANGE
  • 14. Bringing EMOTIONAL CHANGE
  • 15. Bringing PHYSICAL changes
  • 16. PERCEPTIONS
    What is trendy in my culture could be your tradition and vice-versa. We must learn to analyse everything we see and hear through culturally sensitive lens.
  • 17. Guess what RED signifies in different cultures?
  • 18. I can’t believe Genie has this question but anyways....
    What has CQ got to do with the Corporate world?
  • 19. “People from different cultures use their brains differently to solve the same visual perceptual tasks”
    -MIT researchers & Colleagues report in a brain imaging study
    Culture-specific brain-activation pattern
  • 20. What happens in a cross-cultural corporate environment?
  • 21. Could lead to Chaos & Competition
  • 22. Read more about these case studies
    Smiling Barbie Dolls in Japan
    Mc Donald’s first launch in India
  • 23. APPROACHES
  • 24. " Culture is more often a source of conflict than of synergy.
    Cultural differences are a nuisance at best
    and
    often a disaster.”     
    Prof. Geert Hofstede,
    Emeritus Professor,
    Maastricht University
  • 25. 5-D Model
    www.geert-hofstede.com/
  • 26. www.geert-hofstede.com/
  • 27. I hope this presentation helped you understand Cultural Intelligence better. Do give me your feedback and any experiences you might have had which has to do with Cultural Intelligence and cross-cultural communication. Thank You.
  • 28. Roma Kaur Rana
    http://www.linkedin.com/pub/roma-kaur/10/77b/752
    http://ultimateconnections.blogspot.com/
    http://www.youtube.com/user/Idexprograms