Proving ‘business readiness’ for new systems ‘go live’ requires deep People Insight that evidences user compliance and new process efficiency. Effective change projects require more than technically brilliant infrastructure implementations to improve business processes. Managing the people side of change with the same rigour that you manage technical change is a critical success factor in generating return on investment in any software upgrade or implementation project. ProfilerLive gives you the tools to measure the health of the change project, throughout the lifecycle, and manage ‘People Risk’ 1 person at a time: Establish base-line - assess individuals’ understanding of systems/process, test their compliance, and benchmark performance. Deliver targeted role based training - diagnose training needs and target learning interventions that pinpoint knowledge gaps Assess users post training - reassess post training and accredit achievement or perform further TNA Seek user feedback – improve learning experience based on feedback Embed project legacy – ensure new users benefit from lessons learnt with training and accreditation to keep the change in place ProfilerLive helps you visualise your readiness for go-live with performance dashboards, competency heatmaps, and training impact analyses, so you can quickly and accurately report on 'project health' to stakeholders.

2. How to
Eliminate
People Risk
in Change
Projects

3. ProfilerLive collects and
analyses project data in
5 essential steps

4. 01
Establish
Baseline
Survey &
Assessment

6. Establish Baseline
Use base-line insight to drive
training programmes based on
awareness, ‘need’ and
‘knowledge gaps’.
Prioritise TNA based on the cost
of non-compliance and impact
on project timeline and ROI.

7. 02
Training
Delivery
Training Needs
Analysis

9. Training Delivery
Examine Skills Gap data related
to compliance and new process
efficiency issues.
Drill down to ‘Assessment
Question Level’ to determine the
extent of misunderstanding and
calculate the risk to the project.

10. 03
User
Accreditation
Training
Management

12. User Accreditation
Drill down to analyse ‘Trainee
Response Level’ data and
diagnose precise problems.
Revisit training resources and
eliminate barriers that could
inhibit change or delay Go Live.

13. MOST
COMMON
AREAS
OF
MISUNDERSTANDING
COMMON
AREAS
OF
ACCURACY

14. User Accreditation
Calculate the cost and time
required to upskill and impact on
project budget and timeline.
Prioritise Learning Interventions
based on project benefit. Target
only Individuals/ Teams/ Sites
that need prescribed training.

16. User Accreditation
Retrain and reassess trainees to
check compliance and new
process efficiency to calculate
actual Training Effectiveness.
Continue to eliminate training
issues until required level is
attained and accredited.
Signpost further learning that will
accelerate ROI on the project.

17. 04
User
Feedback
Learning
Evaluation

19. User Feedback
Survey users for feedback on
the learning experience and
tweak resources for future roll
out of the system.
Centralise the solution to train
and accredit job movers and
new starters to embed the
project legacy.

20. 05
Project
Legacy
Capability
Development

22. Project Legacy
Embed project legacy to
ensure new users benefit
from lessons learnt with
training and accreditation to
keep the change in place.

23. Transform your people data into
actionable people insight by
applying effective measures at
project, organisational and
strategic levels.
Get in touch by 26th June and use
the code CMWebinar15 for our
special introductory offer.
Visit profilerlive.com or call us on
0845 388 8750 TODAY

24. profilerlive.com