Pradeep Banerji is an experienced IT Director with over 30 years of experience in various countries. He has a strong track record of managing offshore development centers, audits, quality assurance, and people. Some of his accomplishments include signing over £60M in new long term deals, achieving over 50% cost savings through outsourcing and offshoring, and managing projects on time and on budget. He has experience working with various clients in industries such as banking, insurance, and automotive.
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Experienced IT Director CV highlighting 30+ years experience in customer relationship management, quality assurance, and people leadership
1. CV: Pradeep Banerji, Version: 29 August 2019, Page | 1
EXPERIENCED IT DIRECTOR WITH A
DEMONSTRATED HISTORY OF
PIONEERING ACHIEVEMENT FOR OVER
30 YEARS IN INDIA, UK, USA, CANADA,
MIDDLE EAST AND CONTINENTAL
EUROPE. STRONG PROFESSIONAL
SKILLS AND PROVEN RESULTS IN
CUSTOMER RELATIONSHIP
MANAGEMENT, MANAGING
OFFSHORE DEVELOPMENT CENTRES,
AUDITS, QUALITY ASSURANCE, PEOPLE
MANAGEMENT, IT STRATEGY, TEAM
BUILDING, PROJECT MANAGEMENT
AND SIGNING NEW BUSINESS,
FAMILIAR WITH UK, US AND INDIAN
BUSINESS CULTURES
Address: London, UK
MOBILE:
+44 (0) 7768 876367
WEBSITE:
www.linkedin.com/in/pbanerji
EMAIL:
banerji.pradeep@gmail.com
Music
Travel
Reading
Pradeep Banerji
IT DIRECTOROFFSHORE SERVICES
COLUMBIA UNIVERSITY, New York City, USA
19711975
B.S. (Computer Science): Project coursework included the development of an
Incredible Macro Processor for IBM’s OS 360/370
BISHOP’S SCHOOL, Pune, India
1970
Indian School CertificateSenior Cambridge (1st
Division)
OUTSTANDING CREDIBILITY IN
OFFSHORE SERVICES
EXCELLENT TECHNICAL ACUMEN
EXCELLENT RECORD OF PROJECT
DELIVERY
QUALITY ASSURANCE
PROVEN CUSTOMER RELATIONSHIP
MANAGEMENT
CREATIVE IT STRATEGY
ENTHUSIASTIC AND “HANDS ON”
LEADERSHIP STYLE
OPEN AND INCLUSIVE PEOPLE
MANAGEMENT
CLIENT ACQUSITION DETAILED IT AUDITS AND DUE
DILIGENCE
Sword Group/Global Software Services, UK 1995-
2019
Sword Group is a specialist IT Services integrator which acquired Global Software
Services in 2004 to integrate an Indian offshore services capability.
Chief Operations Officer, reporting to Sword Group
Chairman & CEO
Strategic and operational IT management within a Group IT framework, budget
accountability of c. £5m+ per annum, leading a team of 5 direct reports and a
department of 170.
� Achieved signing c. £60M to date of long term strategic business from clients
such as Admiral Group, confused.com, compare.com, BigHand, Goeasy,
Complete Innovations, Renault-Nissan, Hodes USA, United Nations, Orange
Switzerland and Budget Insurance (BGL) in USA, Canada, UK, Switzerland and
India.
� Achieved over 50% cost savings and a hugely flexible resourcing capability
by finding and implementing new outsourcing and offshoring initiatives with
strategic customers
2. CV: Pradeep Banerji, Version: 29 August 2019, Page | 2
� Managed delivery of outsourcing development projects on time to budget and quality
� Pre-acquisition due diligence, audits and controls on technical and quality assurance processes for development centres
� Successfully bridged cultural and communications gaps between Western customers and development centres in India
� Achieved over 50% cost savings and a hugely flexible resourcing capability by finding and implementing new outsourcing and offshoring
initiatives with strategic customers
� Compliance management of Tier 2 sponsor licences and GDPR requirements with detailed experience of all associated processes and
requirements for IT development staff
� Managed the approval of a Regional Selective Assistance Grant from the Welsh Assembly Government for nearly £4M for the
setting up of a state-of-the-art Research & Development and Business Process Outsourcing Centre in South Wales showcasing South
Wales as a competent and profitable centre when compared to the offshoring capabilities in India
� Achieved “Supplier of the Year” awards from Admiral Insurance UK & compare.com USA
� Implemented Quality Management Systems for the offshore centre in India and managed SEI CMM Level 5 assessments including the
implementation of required processes.
Third Wave Systems, UK 1988-1994
Third Wave Systems was a services company based on providing banking solutions to UK and Irish companies built on the in-house banking
product code named TAMAR
Principal Consultant reporting to the Managing Director
Account management of clients and delivery of several projects using the onshore offshore model
� Project managed and successfully delivered projects and services to Legal and General, Prudential, Royal & Sun Alliance, Travelex, North
West Water and Citibank in the UK
� North West Water and Citibank projects in the UK were won and signed by me as a direct result of my technical involvement.
� Pioneered the use of communication technology and methods to enable outsourced working practices both in the UK and offshore in
India
� Instrumental in obtaining the first ever quality certification (BS-5750) obtained by an Indian IT company
Tata Consultancy Services, India 1976-1987
TCS is a major offshore services provider
Project Manager reporting to the Group Leader (Banking Systems)
Pioneered the management of major projects for clients in US, UK and India using the onshore-offshore model having started my career here as a
trainee programmer
� Managed the requirements, design, building, service, research & development and technical support of the TAMAR Retail Banking
product to obtain a 100% satisfaction rating from all client sites.
� Convinced Citibank, UK to take up the TAMAR product instead of the banking product they had previously selected and delivered the
product live to meet their complete UK retail needs including implementation of their unique Storecard credit card offering
� Responsible for the research and implementation of innovative ideas
and solutions within the on-line system for hospital information,
patient accounting, diagnosis and blood donor systems for the Medical College of Wisconsin, Milwaukee, USA which were highly praised
by the institution.
� Product Support to the Al-Futtaim group and Middle East Bank, Dubai, in the selection, support and implementation of a retail banking
application product
� Software Products R&D and support to Vihamij Buttinger, Netherlands, Akademisch Ziekenhuis, Belgium and Caisse Regionale de
Credit Agricole, Arras, France, to trouble-shoot and optimise their application systems.
� Formative years involved Software Development for Inter-Branch reconciliation systems for Indian banks, Inventory Control Systems,
Foreign Exchange Systems, Bills of Exchange Systems (including Documentary Credits), Financial Accounting Systems,
Inventory Control Systems and Conversions.