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MARKETING 
INTELLIGENCE: 
come utilizzare al meglio la Business Intelligence in Azienda
Pragma e la Business Intelligence 
Partner di canale di Information Builders, non vuole proporsi come n-simo fornitore di TOOLS per la reportistica e l’ analisi dati tradizionale ma integra la BI in progetti propri e di terze parti – forte della propria competenza di System Integrator sia applicativo che tecnologico. 
NON SOSTITUISCE ma INTEGRA la BI già presente in azienda. 
Pragma MS 
System Integrator 
Business Intelligence 
PERVASIVA
Change vs Trasnsformation Change fixes the PAST – Transformation creates the FUTURE 
E v o l u t i o n 
R E v o l u t i o n 
Da «epoca di cambiamenti» 
a 
«CAMBIAMENTO DI EPOCA» 
MUTAZIONE radicale 
Se fra cinque anni lavorerai 
nello stesso modo … 
sarai fuori dal business! 
WORLD MKT Summit 2014 Giappone 
Jeff Bezos CEO Amazon 
Your BRAND is what people 
say about you when 
you are not in the room
Change vs Trasnsformation Change fixes the PAST – Transformation creates the FUTURE 
R E v o l u t i o n
Quadrante del Valore Aziendale della BI
Quadrante del Valore Aziendale della BI
Quadrante del Valore Aziendale 
BI 
tradizionale 
PMS & IBI
Grazie! 
Alain Biancardi 
Information Builders 
Managing Director 
Italia e Francia
Chi è Information Builders 
Alain Biancardi
10 
Focused 
Software and Services 
Business Intelligence/Analytics, Data Integration and Data Integrity 
Privately held 
Global 
Thousands of customers, millions of users 
1,350 employees in 60 offices 
Experienced 
39 years of experience 
All industries 
Leading OEM software provider 
Successfull 
98% success rate 
Highest customer satisfaction 
Long term customer partnerships 
Copyright 2014, Information Builders. Slide 10 
Information Builders A Major Independent Software Company
Analysts Information Builders amongst leaders 
11 
Source: Gartner Magic Quadrant for BI and Analytics Platforms 2014 
Source: The Forrester Wave™: Agile Business Intelligence Platforms, Q3 2014 
Copyright 2014, Information Builders. Slide 11
Are you getting the right outcomes, with the tools you have? 
Copyright 2014, Information Builders. Slide 12
13 
What Do Users Want? Tools vs Apps 
Copyright 2014, Information Builders. Slide 13
The world is changing 
Copyright 2014, Information Builders. Slide 14
Time 
Business Value 
Business Event 
Data Collected 
Data Set Presented to User 
Decision Made 
$$$$ 
$$$ 
$$ 
$ 
Action Taken 
The Data Value 
Copyright 2014, Information Builders. Slide 15
Time 
Business 
Value 
Business Event 
Data Collected 
Data Set presented to User 
Decision Made 
$$$$ 
$$$ 
$$ 
$ 
Action Taken 
The value of Data is a function of time 
The Data Value 
Copyright 2014, Information Builders. Slide 16
Copyright 2014, Information Builders. Slide 17 
Current BI Hard to Use 
High Adoption 
ROI 
Business Intelligence for Marketing Ease of Use Is Critical to Success
Make BI Easy to Use (and flexible) 
Information Builders Our Philosophy on BI 
Copyright 2014, Information Builders. Slide 18
Copyright 2014, Information Builders. Slide 19 
High Adoption 
ROI 
Business Intelligence for Marketing Ease Of Use Is Critical to Success 
Make BI Easy to Use
Copyright 2014, Information Builders. Slide 20
Business Intelligence 
Advanced Analytics 
Performance Management 
Integration Infrastructure 
Data Integration 
Universal Adapter Suite 
Data Quality Management 
Master Data Management 
Data Governance 
Information Builders The Information Stack 
Copyright 2014, Information Builders. Slide 21
-Integrated Platform : Integration, Integrity and Intelligence in a single platform 
-Application Mash-up : Combine any type of application, Customizable experience 
-Robust Analytical platform : Mobile Agnostic, Blending of social and corporate data 
-Real time, Event Driven and Predictive : Real time decision making, Statistical models 
Intelligence for Everyone What to look for? 
Copyright 2014, Information Builders. Slide 22
23 
Banking 
Manufacturing 
Communications 
Insurance 
Natural Resources 
Financial Services 
and Service Providers 
Consumer 
Packaged Goods 
Outsourced 
Services 
Retail 
Information Builders Customers 
Copyright 2014, Information Builders. Slide 23
24 
Banking 
Manufacturing 
Communications 
Insurance 
Natural Resources 
Financial Services 
and Service Providers 
Consumer 
Packaged Goods 
Outsourced 
Services 
Retail 
Information Builders Customers 
Copyright 2014, Information Builders. Slide 24 
Italian References
Grow smb market share and customer profitability by better customer and marketing targeting 
Analyze customer behavior for better up-selling 
Track marketing campaigns across multiple channels 
Customer segmentation -> increased customer profitability 
Measure marketing event performance in real time -> monetize the results 
Marketing customers examples 
Copyright 2014, Information Builders. Slide 25
Per maggiori informazioni: 
Direzione Aziendale 
Franco Breda 
Cel. 348 8588000 
franco.breda@pragmams.it 
Direzione Commerciale 
Andrea Rizzardini 
Cel. 348 3953419 
andrea.rizzardini@pragmams.it 
Marketing 
Gaia Scapini 
gaia.scapini@pragmams.it 
www.pragmams.it

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MARKETING INTELLIGENCE_Introduzione alla Business Intelligence

  • 1. MARKETING INTELLIGENCE: come utilizzare al meglio la Business Intelligence in Azienda
  • 2. Pragma e la Business Intelligence Partner di canale di Information Builders, non vuole proporsi come n-simo fornitore di TOOLS per la reportistica e l’ analisi dati tradizionale ma integra la BI in progetti propri e di terze parti – forte della propria competenza di System Integrator sia applicativo che tecnologico. NON SOSTITUISCE ma INTEGRA la BI già presente in azienda. Pragma MS System Integrator Business Intelligence PERVASIVA
  • 3. Change vs Trasnsformation Change fixes the PAST – Transformation creates the FUTURE E v o l u t i o n R E v o l u t i o n Da «epoca di cambiamenti» a «CAMBIAMENTO DI EPOCA» MUTAZIONE radicale Se fra cinque anni lavorerai nello stesso modo … sarai fuori dal business! WORLD MKT Summit 2014 Giappone Jeff Bezos CEO Amazon Your BRAND is what people say about you when you are not in the room
  • 4. Change vs Trasnsformation Change fixes the PAST – Transformation creates the FUTURE R E v o l u t i o n
  • 5. Quadrante del Valore Aziendale della BI
  • 6. Quadrante del Valore Aziendale della BI
  • 7. Quadrante del Valore Aziendale BI tradizionale PMS & IBI
  • 8. Grazie! Alain Biancardi Information Builders Managing Director Italia e Francia
  • 9. Chi è Information Builders Alain Biancardi
  • 10. 10 Focused Software and Services Business Intelligence/Analytics, Data Integration and Data Integrity Privately held Global Thousands of customers, millions of users 1,350 employees in 60 offices Experienced 39 years of experience All industries Leading OEM software provider Successfull 98% success rate Highest customer satisfaction Long term customer partnerships Copyright 2014, Information Builders. Slide 10 Information Builders A Major Independent Software Company
  • 11. Analysts Information Builders amongst leaders 11 Source: Gartner Magic Quadrant for BI and Analytics Platforms 2014 Source: The Forrester Wave™: Agile Business Intelligence Platforms, Q3 2014 Copyright 2014, Information Builders. Slide 11
  • 12. Are you getting the right outcomes, with the tools you have? Copyright 2014, Information Builders. Slide 12
  • 13. 13 What Do Users Want? Tools vs Apps Copyright 2014, Information Builders. Slide 13
  • 14. The world is changing Copyright 2014, Information Builders. Slide 14
  • 15. Time Business Value Business Event Data Collected Data Set Presented to User Decision Made $$$$ $$$ $$ $ Action Taken The Data Value Copyright 2014, Information Builders. Slide 15
  • 16. Time Business Value Business Event Data Collected Data Set presented to User Decision Made $$$$ $$$ $$ $ Action Taken The value of Data is a function of time The Data Value Copyright 2014, Information Builders. Slide 16
  • 17. Copyright 2014, Information Builders. Slide 17 Current BI Hard to Use High Adoption ROI Business Intelligence for Marketing Ease of Use Is Critical to Success
  • 18. Make BI Easy to Use (and flexible) Information Builders Our Philosophy on BI Copyright 2014, Information Builders. Slide 18
  • 19. Copyright 2014, Information Builders. Slide 19 High Adoption ROI Business Intelligence for Marketing Ease Of Use Is Critical to Success Make BI Easy to Use
  • 20. Copyright 2014, Information Builders. Slide 20
  • 21. Business Intelligence Advanced Analytics Performance Management Integration Infrastructure Data Integration Universal Adapter Suite Data Quality Management Master Data Management Data Governance Information Builders The Information Stack Copyright 2014, Information Builders. Slide 21
  • 22. -Integrated Platform : Integration, Integrity and Intelligence in a single platform -Application Mash-up : Combine any type of application, Customizable experience -Robust Analytical platform : Mobile Agnostic, Blending of social and corporate data -Real time, Event Driven and Predictive : Real time decision making, Statistical models Intelligence for Everyone What to look for? Copyright 2014, Information Builders. Slide 22
  • 23. 23 Banking Manufacturing Communications Insurance Natural Resources Financial Services and Service Providers Consumer Packaged Goods Outsourced Services Retail Information Builders Customers Copyright 2014, Information Builders. Slide 23
  • 24. 24 Banking Manufacturing Communications Insurance Natural Resources Financial Services and Service Providers Consumer Packaged Goods Outsourced Services Retail Information Builders Customers Copyright 2014, Information Builders. Slide 24 Italian References
  • 25. Grow smb market share and customer profitability by better customer and marketing targeting Analyze customer behavior for better up-selling Track marketing campaigns across multiple channels Customer segmentation -> increased customer profitability Measure marketing event performance in real time -> monetize the results Marketing customers examples Copyright 2014, Information Builders. Slide 25
  • 26. Per maggiori informazioni: Direzione Aziendale Franco Breda Cel. 348 8588000 franco.breda@pragmams.it Direzione Commerciale Andrea Rizzardini Cel. 348 3953419 andrea.rizzardini@pragmams.it Marketing Gaia Scapini gaia.scapini@pragmams.it www.pragmams.it