SlideShare a Scribd company logo
1 of 34
Download to read offline
“Better to ask the right
questions than answer the
wrong ones”
Paul Burns: The Burns Unit tlc




          • 26 years Account Handling experience
          • AAP, KMP Partnership and 24 years at Saatchi & Saatchi
          • Worked on award winning campaigns for
           creativity and effectiveness
          • Most awarded training and development professional in the
           advertising industry
Why I love
advertising
I never saw this on TV
How many views on YouTube?



                      1.282m

                      12.82m

                      128.2m

1,282m
What year did Coronation Street
average 9.19m viewers per episode?




                                     1971

                                     1981


                                     1991


                                     2011
So why are we here today?
umbers in weigh
                    put the n hat you
2 9th         1. To
                 con text (It’s w you’ve lost)

Ma  rch           not h ow much

                                       l Media‘
                             nk ‘Digitaifferent
                2. Why I thi entally d
                   is fundam al Media’
                   to  ‘Tradition


  A g en da       3
                                          al Media‘
                                ink ‘Digit he same
                    . Why I th entally t
                      is fundamonal Media’
                      a s ‘Traditi
To put the numbers in context
(It’s what you weigh not
how much you’ve lost)
Total advertising expenditure in local currency at current price
Share of adspend by medium 2011
Adspend by country, 2012 (f)
year-on-year % change, local currency, current prices
So in terms of media spend...




         • UK adspend forecast to grow modestly
         • Globally, biggest growth to come from internet advertising
         • The UK invests proportionally more online than other
           major economies
         • And we spend more online than we do on TV
         • Digital Britain is a reality
Why I think ‘Digital Media’
is fundamentally different to
‘Traditional Media’
If we understand the   The issue is that
roles of Digital       many agencies and
Media and Social       their clients think
Media we will know     they are one and the
they are               same and end up
fundamentally          doing both things
different              poorly
Why social media is so hard




“Brands are spending a great deal of time
and energy investing in platforms to get likes
or pluses, and not really being social at all.

It's been well over 15 years since the social
era started....

But despite this outpouring of expertise,
many organisations still find marketing in the
social era ridiculously hard to do well,
if at all”



                                                 Nilofer Merchant
Digital Media is NOT Social Media




• The most important thing to realise about social media is
  that it’s different
                                                              41% of people agree that they’re
• Most of the mistakes made in social media occur because     beginning to get bored of social
  organisations don’t fully appreciate this                   media services
• They simply drag their existing marketing and
  communication ideas, campaigns and ways of thinking
  into the social media space                                 -Feb 2012
A social media strategy is different to
                                     a marketing communication strategy




• Marcoms strategy has as its output a piece
  of communication
• Expressed as an ad, a press release, a brochure,
  a banner, a website, an email - presented to all
  or part of the target audience
• A successful social media strategy has as its
  output a form of behaviour or a process
The best way to understand the difference




• Imagine you’re in a room with 100 people who
  represent your target audience

• The only way you have to engage with this
  group is a 3 minute slot on a podium

• You’ll need a speech – a carefully crafted piece
  of communication that conveys exactly what it
  is you want to say about yourself
Social media is different




• You’re in the same room with the same group of
  100 people, but this time you are in a social situation

• If you want to engage productively with these people,
  bringing along a speech or a predetermined set of
  responses to anticipated conversations, is not going
  to work

• Success in this situation will depend on your behaviour –
  your ability to understand the dynamics of the room, join
  the right type of conversations and, critically, say the right
  thing at the right time
Social media strategies have to be based
                                around the creation of forms of behaviour




• This will look very different from a strategy that is
  designed to deliver a ‘thing’

• Must recognise that in a social situation you can’t talk to
  everyone, all at once

• Social media is bad at doing what traditional mass
  communication does well

• The benefit of social media - like conversations, comes
  from the ability to talk to exactly the right people at
  exactly the right time                                          It’s just one of my
                                                                   income streams
Social media is not about
large numbers - Facebook
likes, YouTube hits, Twitter
followers etc, but the ability to
target very specific groups
with very specific information      I just got aa Tweetto say there’s a a product
                                       I just got tweet to say there’s product
                                              recall on MY parachute!
                                                recall on MY parachute!
Why I think ‘Digital Media’
is fundamentally the same as
‘Traditional Media’
“The truth isn’t the truth until people
believe you, and they can’t believe
you if they don’t know what your
saying, and they can’t know what
your saying if they don’t listen to you,
and they won’t listen to you if you’re
not interesting, and you won’t be
interesting unless you say things
imaginatively, originally, freshly.”
- Bill Bernbach
The planning cycle


Where are we?                          Why are we here?




Are we getting there?                  Where could we be?



                    How do we get there?
“I want to see agencies improve their
awareness of the business context in which
they operate. They need to understand this
before the start of the creative process.

Too many agencies come up with an
advertising solution without
contextualising it against the client’s
business objectives”

Andrew Marsden
Ex Mkt Dir Britvic Soft Drinks
& Marketing Guru
The creative brief




“The bridge between smart
strategic thinking and great
communications..”
- Jon Steel: “Truth, Lies and Advertising”
The power of the brief



“The equation is simple,
tightly written briefs plus
passionate briefing equals
engaged agencies, impactful
campaigns and strong market
results.”
Dominic Grounsell
Marketing Director, Capital One
The power of the brief



“The result of a better brief is that the right
work is delivered faster

This can have a dramatic effect on efficiency
and on costs

Better briefing will produce better results
faster and at lower cost. It’s not a business
option but a business imperative.”
Better briefs
  Better briefing
    Better work
      Right first time
        Happier client
          Happier agency
Wrap up and Q&A
Summary




1. UK adspend forecast to grow modestly             6. It’s about a specific conversation to a specific
                                                      person at a specific time
2. Globally biggest growth to come from
   internet advertising                             7. But having a great brief is key to
                                                      ALL communication
3. The UK invests proportionally more online
  than other major economies                        8. The Brief is the important thing you write
                                                       so give it time
4. And spends as much online as it does on TV
   - Digital Britain is a reality                   9 Be tight on the brief and easier on the execution

5. Social Media is different to Digital Media       10. Make it fun and use short words
                                                       rather than long ones!
Paul Burns: Expenditure and Growth of Digital

More Related Content

What's hot

Writing Communication Briefs
Writing Communication BriefsWriting Communication Briefs
Writing Communication Briefs
Tej Desai
 

What's hot (20)

Traditional Vs Digital Marketing A Point Of View
Traditional Vs Digital Marketing   A Point Of ViewTraditional Vs Digital Marketing   A Point Of View
Traditional Vs Digital Marketing A Point Of View
 
How to Deliver Happiness Through Archetypes and Customer Journey
How to Deliver Happiness Through Archetypes and Customer Journey How to Deliver Happiness Through Archetypes and Customer Journey
How to Deliver Happiness Through Archetypes and Customer Journey
 
3 Reasons why Emoji Should be Important for Marketers
3 Reasons why Emoji Should be Important for Marketers3 Reasons why Emoji Should be Important for Marketers
3 Reasons why Emoji Should be Important for Marketers
 
Lee Hopkins - Personal Manifesto/Resume 2005
Lee Hopkins - Personal Manifesto/Resume 2005Lee Hopkins - Personal Manifesto/Resume 2005
Lee Hopkins - Personal Manifesto/Resume 2005
 
Getting the word out
Getting the word outGetting the word out
Getting the word out
 
New Leaders Council - San Francisco
New Leaders Council - San FranciscoNew Leaders Council - San Francisco
New Leaders Council - San Francisco
 
MPF Week 1 b
MPF  Week 1 bMPF  Week 1 b
MPF Week 1 b
 
Social Media Presentation -- UCP Lisbon, March 2013
Social Media Presentation -- UCP Lisbon, March 2013Social Media Presentation -- UCP Lisbon, March 2013
Social Media Presentation -- UCP Lisbon, March 2013
 
WattsUp 1 SXSW Recap
WattsUp 1 SXSW Recap WattsUp 1 SXSW Recap
WattsUp 1 SXSW Recap
 
Melt (Beta)
Melt (Beta)Melt (Beta)
Melt (Beta)
 
How to Grow an Ad Agency: A Story of Vision, Culture, Reinvention
How to Grow an Ad Agency: A Story of Vision, Culture, ReinventionHow to Grow an Ad Agency: A Story of Vision, Culture, Reinvention
How to Grow an Ad Agency: A Story of Vision, Culture, Reinvention
 
Briefing for Participation
Briefing for Participation Briefing for Participation
Briefing for Participation
 
Problems and Core thoughts
Problems and Core thoughtsProblems and Core thoughts
Problems and Core thoughts
 
Overload, Shmoverload
Overload, ShmoverloadOverload, Shmoverload
Overload, Shmoverload
 
Fallon Brainfood: Lessons About New Digital, Brought To You By Old TV
Fallon Brainfood: Lessons About New Digital, Brought To You By Old TVFallon Brainfood: Lessons About New Digital, Brought To You By Old TV
Fallon Brainfood: Lessons About New Digital, Brought To You By Old TV
 
Week 5 - Media Briefing
Week 5 - Media BriefingWeek 5 - Media Briefing
Week 5 - Media Briefing
 
Change Day, looking back, looking forward
Change Day, looking back, looking forwardChange Day, looking back, looking forward
Change Day, looking back, looking forward
 
Modern PR professionals: the persuasive storytellers
Modern PR professionals: the persuasive storytellersModern PR professionals: the persuasive storytellers
Modern PR professionals: the persuasive storytellers
 
Writing Communication Briefs
Writing Communication BriefsWriting Communication Briefs
Writing Communication Briefs
 
Coro 2010
Coro 2010Coro 2010
Coro 2010
 

Viewers also liked

Viewers also liked (6)

Georgea Frank-Tann: Continuous Evaluation & Optimisation
Georgea Frank-Tann: Continuous Evaluation & OptimisationGeorgea Frank-Tann: Continuous Evaluation & Optimisation
Georgea Frank-Tann: Continuous Evaluation & Optimisation
 
Cadbury Social Media
Cadbury Social MediaCadbury Social Media
Cadbury Social Media
 
Inaugural Addresses
Inaugural AddressesInaugural Addresses
Inaugural Addresses
 
How to think like a startup
How to think like a startupHow to think like a startup
How to think like a startup
 
Teaching Students with Emojis, Emoticons, & Textspeak
Teaching Students with Emojis, Emoticons, & TextspeakTeaching Students with Emojis, Emoticons, & Textspeak
Teaching Students with Emojis, Emoticons, & Textspeak
 
Hype vs. Reality: The AI Explainer
Hype vs. Reality: The AI ExplainerHype vs. Reality: The AI Explainer
Hype vs. Reality: The AI Explainer
 

Similar to Paul Burns: Expenditure and Growth of Digital

Using Social Media in a Crisis
Using Social Media in a CrisisUsing Social Media in a Crisis
Using Social Media in a Crisis
jnorthpr
 
Social Media and Nonprofits: How To Inspire Virtually
Social Media and Nonprofits: How To Inspire VirtuallySocial Media and Nonprofits: How To Inspire Virtually
Social Media and Nonprofits: How To Inspire Virtually
Social Media Today
 
LA Teen Social Media Fellowship Kickoff, October 2015
LA Teen Social Media Fellowship Kickoff, October 2015LA Teen Social Media Fellowship Kickoff, October 2015
LA Teen Social Media Fellowship Kickoff, October 2015
Lisa Colton
 

Similar to Paul Burns: Expenditure and Growth of Digital (20)

Social selling, snabbguide
Social selling, snabbguideSocial selling, snabbguide
Social selling, snabbguide
 
Have businesses been thinking 'free media' rather than social media?
Have businesses been thinking 'free media' rather than social media?Have businesses been thinking 'free media' rather than social media?
Have businesses been thinking 'free media' rather than social media?
 
Social Media 201
Social Media 201Social Media 201
Social Media 201
 
Gwebiz Presenation 20 June2012
Gwebiz Presenation 20 June2012Gwebiz Presenation 20 June2012
Gwebiz Presenation 20 June2012
 
GWeBiz Presentation 20 june2012
GWeBiz Presentation 20 june2012GWeBiz Presentation 20 june2012
GWeBiz Presentation 20 june2012
 
Hkd2 cph malene_munkebo
Hkd2 cph malene_munkeboHkd2 cph malene_munkebo
Hkd2 cph malene_munkebo
 
Using Social Media in a Crisis
Using Social Media in a CrisisUsing Social Media in a Crisis
Using Social Media in a Crisis
 
Branding With Social Media
Branding With Social MediaBranding With Social Media
Branding With Social Media
 
Marketing presentation
Marketing presentationMarketing presentation
Marketing presentation
 
Marketing & Branding Lessons Amidst a Pandemic
Marketing & Branding Lessons Amidst a Pandemic Marketing & Branding Lessons Amidst a Pandemic
Marketing & Branding Lessons Amidst a Pandemic
 
Social Media and Nonprofits: How To Inspire Virtually
Social Media and Nonprofits: How To Inspire VirtuallySocial Media and Nonprofits: How To Inspire Virtually
Social Media and Nonprofits: How To Inspire Virtually
 
Sinclair University - Social Sense
Sinclair University - Social SenseSinclair University - Social Sense
Sinclair University - Social Sense
 
LA Teen Social Media Fellowship Kickoff, October 2015
LA Teen Social Media Fellowship Kickoff, October 2015LA Teen Social Media Fellowship Kickoff, October 2015
LA Teen Social Media Fellowship Kickoff, October 2015
 
Marketing to Millennials - July 2015
Marketing to Millennials - July 2015Marketing to Millennials - July 2015
Marketing to Millennials - July 2015
 
Mark ragan ceo presentation to vocus user convference 2012
Mark ragan ceo presentation to vocus user convference 2012Mark ragan ceo presentation to vocus user convference 2012
Mark ragan ceo presentation to vocus user convference 2012
 
Why Great Ideas Often Don’t Get Noticed - Jonathan Marks
Why Great Ideas Often Don’t Get Noticed - Jonathan MarksWhy Great Ideas Often Don’t Get Noticed - Jonathan Marks
Why Great Ideas Often Don’t Get Noticed - Jonathan Marks
 
SXSWi 2011
SXSWi 2011SXSWi 2011
SXSWi 2011
 
Social Media & SM Marketing
Social Media & SM MarketingSocial Media & SM Marketing
Social Media & SM Marketing
 
Hit Me Up: A Guide to Social CRM
Hit Me Up: A Guide to Social CRMHit Me Up: A Guide to Social CRM
Hit Me Up: A Guide to Social CRM
 
Hit me-upsocial-crm-110509104538-phpapp01
Hit me-upsocial-crm-110509104538-phpapp01Hit me-upsocial-crm-110509104538-phpapp01
Hit me-upsocial-crm-110509104538-phpapp01
 

Recently uploaded

Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Dipal Arora
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 

Recently uploaded (20)

Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
Call Girls Navi Mumbai Just Call 9907093804 Top Class Call Girl Service Avail...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 

Paul Burns: Expenditure and Growth of Digital

  • 1.
  • 2. “Better to ask the right questions than answer the wrong ones”
  • 3. Paul Burns: The Burns Unit tlc • 26 years Account Handling experience • AAP, KMP Partnership and 24 years at Saatchi & Saatchi • Worked on award winning campaigns for creativity and effectiveness • Most awarded training and development professional in the advertising industry
  • 5. I never saw this on TV
  • 6. How many views on YouTube? 1.282m 12.82m 128.2m 1,282m
  • 7. What year did Coronation Street average 9.19m viewers per episode? 1971 1981 1991 2011
  • 8. So why are we here today?
  • 9. umbers in weigh put the n hat you 2 9th 1. To con text (It’s w you’ve lost) Ma rch not h ow much l Media‘ nk ‘Digitaifferent 2. Why I thi entally d is fundam al Media’ to ‘Tradition A g en da 3 al Media‘ ink ‘Digit he same . Why I th entally t is fundamonal Media’ a s ‘Traditi
  • 10. To put the numbers in context (It’s what you weigh not how much you’ve lost)
  • 11. Total advertising expenditure in local currency at current price
  • 12. Share of adspend by medium 2011
  • 13. Adspend by country, 2012 (f) year-on-year % change, local currency, current prices
  • 14. So in terms of media spend... • UK adspend forecast to grow modestly • Globally, biggest growth to come from internet advertising • The UK invests proportionally more online than other major economies • And we spend more online than we do on TV • Digital Britain is a reality
  • 15. Why I think ‘Digital Media’ is fundamentally different to ‘Traditional Media’
  • 16. If we understand the The issue is that roles of Digital many agencies and Media and Social their clients think Media we will know they are one and the they are same and end up fundamentally doing both things different poorly
  • 17. Why social media is so hard “Brands are spending a great deal of time and energy investing in platforms to get likes or pluses, and not really being social at all. It's been well over 15 years since the social era started.... But despite this outpouring of expertise, many organisations still find marketing in the social era ridiculously hard to do well, if at all” Nilofer Merchant
  • 18. Digital Media is NOT Social Media • The most important thing to realise about social media is that it’s different 41% of people agree that they’re • Most of the mistakes made in social media occur because beginning to get bored of social organisations don’t fully appreciate this media services • They simply drag their existing marketing and communication ideas, campaigns and ways of thinking into the social media space -Feb 2012
  • 19. A social media strategy is different to a marketing communication strategy • Marcoms strategy has as its output a piece of communication • Expressed as an ad, a press release, a brochure, a banner, a website, an email - presented to all or part of the target audience • A successful social media strategy has as its output a form of behaviour or a process
  • 20. The best way to understand the difference • Imagine you’re in a room with 100 people who represent your target audience • The only way you have to engage with this group is a 3 minute slot on a podium • You’ll need a speech – a carefully crafted piece of communication that conveys exactly what it is you want to say about yourself
  • 21. Social media is different • You’re in the same room with the same group of 100 people, but this time you are in a social situation • If you want to engage productively with these people, bringing along a speech or a predetermined set of responses to anticipated conversations, is not going to work • Success in this situation will depend on your behaviour – your ability to understand the dynamics of the room, join the right type of conversations and, critically, say the right thing at the right time
  • 22. Social media strategies have to be based around the creation of forms of behaviour • This will look very different from a strategy that is designed to deliver a ‘thing’ • Must recognise that in a social situation you can’t talk to everyone, all at once • Social media is bad at doing what traditional mass communication does well • The benefit of social media - like conversations, comes from the ability to talk to exactly the right people at exactly the right time It’s just one of my income streams
  • 23. Social media is not about large numbers - Facebook likes, YouTube hits, Twitter followers etc, but the ability to target very specific groups with very specific information I just got aa Tweetto say there’s a a product I just got tweet to say there’s product recall on MY parachute! recall on MY parachute!
  • 24. Why I think ‘Digital Media’ is fundamentally the same as ‘Traditional Media’
  • 25. “The truth isn’t the truth until people believe you, and they can’t believe you if they don’t know what your saying, and they can’t know what your saying if they don’t listen to you, and they won’t listen to you if you’re not interesting, and you won’t be interesting unless you say things imaginatively, originally, freshly.” - Bill Bernbach
  • 26. The planning cycle Where are we? Why are we here? Are we getting there? Where could we be? How do we get there?
  • 27. “I want to see agencies improve their awareness of the business context in which they operate. They need to understand this before the start of the creative process. Too many agencies come up with an advertising solution without contextualising it against the client’s business objectives” Andrew Marsden Ex Mkt Dir Britvic Soft Drinks & Marketing Guru
  • 28. The creative brief “The bridge between smart strategic thinking and great communications..” - Jon Steel: “Truth, Lies and Advertising”
  • 29. The power of the brief “The equation is simple, tightly written briefs plus passionate briefing equals engaged agencies, impactful campaigns and strong market results.” Dominic Grounsell Marketing Director, Capital One
  • 30. The power of the brief “The result of a better brief is that the right work is delivered faster This can have a dramatic effect on efficiency and on costs Better briefing will produce better results faster and at lower cost. It’s not a business option but a business imperative.”
  • 31. Better briefs Better briefing Better work Right first time Happier client Happier agency
  • 32. Wrap up and Q&A
  • 33. Summary 1. UK adspend forecast to grow modestly 6. It’s about a specific conversation to a specific person at a specific time 2. Globally biggest growth to come from internet advertising 7. But having a great brief is key to ALL communication 3. The UK invests proportionally more online than other major economies 8. The Brief is the important thing you write so give it time 4. And spends as much online as it does on TV - Digital Britain is a reality 9 Be tight on the brief and easier on the execution 5. Social Media is different to Digital Media 10. Make it fun and use short words rather than long ones!