Personal Information
Organization / Workplace
Singapore Singapore
Occupation
Global Vice President of Fast Growth Markets Marketing, SAP Hybris
Industry
Technology / Software / Internet
Website
www.mindgum.co
About
The following quote will give you a sneak peak into what makes me tick:
"Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy” - Gary Hamel
For me ‘Customer Experience’ is more than marketing fluff, it’s a core business ideology that needs to be at the heart of everything we do professionally.
Simply put, I believe that both ‘People' and the ‘Promises' we make are at the very heart of a Brand, be that the Brand we work for, or our very own personal Brand.
I’m therefore passionate about challenging the 'status-quo' and...
Tags
customer experience
customer relationship management
cem
sap
crm
sap crm
strategy
digital marketing
marketing
marketing and advertising
customer expereince management
scrm
cx
customer experience management
content marketing
nicholas kontopoulos
singapore
hrm
business
hr
multi channel
sapcrm
loyalty management
mobile
mobility
omnichannel
enterprise mobility
digital customer
customer service
digital
sap ag
social crm
21csw
21st century sales warrior
sigma
growth
sales presentations
presentations
tqm
lob sales
sales mapping
process
technology
sales mgmt teaching
sales process mapping
salesforce
sale
sales management
See more
Presentations
(5)Likes
(124)How To Tell Inspiring Stories
Kepios
•
7 years ago
The CMO Survey Highlights and Insights February 2015
christinemoorman
•
9 years ago
6 Kinds of Shoppers Retailers Might be Missing Out On
SAP Customer Experience
•
8 years ago
Why UX Matters As You Scale
mikescopino
•
8 years ago
10 Things every Sales Manager Should Know about Sales Performance
Altify
•
9 years ago
100 Business Insights from Fortune 500, Startup CEOs, Venture Capitalists, and Analysts
Vala Afshar
•
9 years ago
25 Things You Missed at SXSW 2015 by Gapingvoid
Gapingvoid Culture Design Group
•
9 years ago
CEM Asia Summit: Design Thinking Workshop
SAP Customer Experience
•
9 years ago
5 Proven Lead Generation Tips You Can Do Right Now!
HubSpot
•
9 years ago
25 Disruptive Technology Trends 2015 - 2016
Brian Solis
•
9 years ago
LeWeb Deck: 2015 The Year of the Crowd
Jeremiah Owyang
•
9 years ago
Habit Marketing
Ali Anani, PhD
•
9 years ago
Craft the Perfect Posts for the "Big 3" Social Networks
HubSpot
•
10 years ago
50 Shades of Dark Social - Exploring the Dark Side of Digital Media
Nick Kellet
•
9 years ago
Digital, Social & Mobile in 2015
We Are Social Singapore
•
9 years ago
Digital Notetaking to Ignite Their Minds
Shelly Sanchez Terrell
•
9 years ago
The CMO's Guide to Marketing Org Structure
HubSpot
•
10 years ago
E-commerce Landscape 2012
joshyang
•
12 years ago
Social Media around the World 2012 (by InSites Consulting)
InSites Consulting
•
11 years ago
We Are Social's Guide to Social, Digital and Mobile Around the World (Feb 2013)
We Are Social Singapore
•
11 years ago
Content marketing in the age of crap
Deeply Digital
•
10 years ago
Cafedison Branded Utility And Social Media
Pieter Vanden Abeele
•
14 years ago
Social Customer Experience Management
SAP Customer Experience
•
10 years ago
From CRM to the Customer-Managed Relationship
Jamie Anderson
•
10 years ago
The Art of Compromise: it's an agency/client thing
Velocity Partners
•
10 years ago
Experiential Design as a Business Value Driver Part I
Inner Truth Pty Ltd
•
10 years ago
Big Names / Top content - Video vs Audio vs Slides vs Lists vs Graphics
Nick Kellet
•
10 years ago
SAP TOP TEN CRM 2013
Riccardo Bellesia
•
11 years ago
20 Quotes to Kick You into Creative from #CannesLions / #OgilvyCannes
Ogilvy
•
10 years ago
2013 05 BEA - ’Mobile is eating the World’
Benedict Evans
•
10 years ago
Personal Information
Organization / Workplace
Singapore Singapore
Occupation
Global Vice President of Fast Growth Markets Marketing, SAP Hybris
Industry
Technology / Software / Internet
Website
www.mindgum.co
About
The following quote will give you a sneak peak into what makes me tick:
"Most of us understand that innovation is enormously important. It's the only insurance against irrelevance. It's the only guarantee of long-term customer loyalty. It's the only strategy for out-performing a dismal economy” - Gary Hamel
For me ‘Customer Experience’ is more than marketing fluff, it’s a core business ideology that needs to be at the heart of everything we do professionally.
Simply put, I believe that both ‘People' and the ‘Promises' we make are at the very heart of a Brand, be that the Brand we work for, or our very own personal Brand.
I’m therefore passionate about challenging the 'status-quo' and...
Tags
customer experience
customer relationship management
cem
sap
crm
sap crm
strategy
digital marketing
marketing
marketing and advertising
customer expereince management
scrm
cx
customer experience management
content marketing
nicholas kontopoulos
singapore
hrm
business
hr
multi channel
sapcrm
loyalty management
mobile
mobility
omnichannel
enterprise mobility
digital customer
customer service
digital
sap ag
social crm
21csw
21st century sales warrior
sigma
growth
sales presentations
presentations
tqm
lob sales
sales mapping
process
technology
sales mgmt teaching
sales process mapping
salesforce
sale
sales management
See more