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Advanzed Health Care

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McKesson helps Advanced Health Care improve patient care and boost revenue with electronic health records

McKesson helps Advanced Health Care improve patient care and boost revenue with electronic health records

Published in: Health & Medicine, Business

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  • 1. Case Study Advanzed Health Care Implements EHR System to Improve At a Glance Patient Care and Boost Revenue Organization Advanzed Health Care, PLC Advanzed Health Care, PLC, struck IT implementation. “The ability to Arlington, Va. the perfect balance between instantly access critical patient enhancing revenue and improving information and improve patient – Internal medicine practice patient outcomes when it compliance with prescribed – 2 physicians implemented an electronic health therapies really sold us on the – 3.5 full-time employees record (EHR) system in 2001. need for an EHR solution.” Since then, the practice has – Active patient population increased the use of preventive Advanzed Health Care selected of 3,000, with 40% of patients McKesson’s Practice Partner® EHR care treatments for chronically ill on Medicare patients, boosted productivity, and system, a fully integrated EHR, raised annual revenue by $40,000 medical billing and appointment Solution Spotlight per physician — all without the scheduling software. (Practice – Practice Partner need for additional support staff. Partner version 9.2 from McKesson is a CCHIT CertifiedSM product Challenge for CCHIT Ambulatory EHR 2006 Critical Issues and 2007.) In 2000 Advanzed Health Care – Improving the quality of searched for ways to improve its patient care According to Dr. Amedeo, the quality of care and operational – Increasing productivity Practice Partner system was easy efficiencies. The practice was to implement, with no impact aware that a large percentage on patient volume during Results of its patients was not receiving implementation. Throughout the care necessary to manage – Increased average daily visits the first three months, the lead such chronic conditions as diabetes by 10% physician focused on training staff and hypertension. Closing this – Increased annual revenue by and customizing the system to meet gap in care seemed challenging $40,000 without additional staff the practice’s needs. Since Advanzed because the practice had only Healthcare decided to build its – Made measurable improve- two physicians and limited EHR database gradually, existing ments in patient care: support staff. patients’ medical information was – Coronary heart disease entered into the system at the time Answer patients on a lipid-lowering of their visit, with staff scanning and prescription increased from Advanzed Health Care decided uploading key paper documentation 58% to 95% to implement an EHR system to into their medical records later. improve care quality and boost – Hypertensive patients with New patients were immediately productivity. “The financial a well-controlled blood given a medical record. benefits were important, but pressure increased from our primary objective for 45% to 84% Results integrating an EHR was to – Diabetes patients under- Advanzed Health Care made improve the quality of care going the microalbumin/ productivity gains across its business we provide to our patients,” creatinine test to evaluate with the Practice Partner integrated explains Dr. R. Michael Amedeo, kidney function increased EHR system, which automates all the the physician leading the from 4% to 85% – Male patients more than 40 years old on antiplatelet medication rose to more than 60%
  • 2. Case Study “The ability to instantly access clinical functions of the practice. patient outcomes. Customizable Staff members now focus on core health maintenance templates critical patient information tasks rather than tracking and automatically alert doctors of managing paper charts. Physicians overdue lab tests and medications and improve patient spend more time with patients for patients with particular compliance with prescribed and have instant access to patient conditions. Practice Partner progress information, ensuring that they note templates contain patient- therapies really sold us on make informed clinical-care specific reminders on overdue decisions. health maintenance items, providing the need for an EHR solution.” a convenient reminder during the The integrated EHR solution visit. Reminders also appear when saves Advanzed Health Care staff members open a patient’s R. Michael Amedeo, M.D. administrative time with reduced chart, providing a prompt to keystrokes for task completion, complete recommended therapies Advanzed Health Care improved document management, when the patient visits the office. and more effective scheduling and billing. The Practice Partner system Dr. Amedeo states Advanzed Health interfaces electronically with Care tracks and manages patients Advanzed’s clinical reference better and has improved care since laboratory. As a result, new lab implementing the Practice Partner results are electronically posted to system. For example, the percentage a patient’s medical record. Staff of diabetes patients who underwent members no longer have to file the microalbumin/creatinine test to paper lab reports. Instead, they evaluate kidney function increased scan information not received in from 4% to 85%. electronic format directly into the patient’s medical record. Since “Making these quality improve- Advanzed Health Care physicians ments has not come at the expense can access the Practice Partner EHR of productivity. In fact, we have system from the local hospital, it is enjoyed a boost in productivity easier to make rounds on patients since the implementation of the because physicians can review and EHR system,” says Dr. Amedeo. update their records electronically. “We have been able to see more patients and increase annual The Practice Partner solution revenue by an estimated $40,000 has given physicians at Advanzed per physician without the need Health Care the power to improve for additional office staff.” Copyright © 2007 McKesson Corporation and/or one of its subsidiaries. All rights reserved. Practice Partner is a McKesson Provider Technologies registered trademark of Physician Microsystems, Inc., a wholly owned subsidiary of McKesson Information 5995 Windward Parkway Solutions LLC. CCHIT Certified is a service mark of the Certification Commission for Healthcare Information Technology. All other product or company names mentioned may be trademarks, service marks or registered Alpharetta, GA 30005 trademarks of their respective companies. PRT271-08/07 http://www.mckesson.com 1.800.981.8601