Improve Patient Care and Boost Revenue with an EHR System


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Discover how implementing an electronic health record (EHR) solution in your practice can improve patient care and boost. revenue

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Improve Patient Care and Boost Revenue with an EHR System

  1. 1. Case Study Advanzed Health CareAt a Glance Implements EHR System to ImproveOrganization Patient Care and Boost RevenueAdvanzed Health Care, PLC Advanzed Health Care, PLC, struck IT implementation. “The ability toArlington, Va. the perfect balance between instantly access critical patient– Internal medicine practice enhancing revenue and improving information and improve patient– 2 physicians patient outcomes when it compliance with prescribed implemented an electronic health therapies really sold us on the– 3.5 full-time employees record (EHR) system in 2001. need for an EHR solution.”– Active patient population Since then, the practice has of 3,000, with 40% of patients increased the use of preventive Advanzed Health Care selected on Medicare care treatments for chronically ill McKesson’s Practice Partner® EHR patients, boosted productivity, and system, a fully integrated EHR,Solution Spotlight raised annual revenue by $40,000 medical billing and appointment per physician — all without the scheduling software. (Practice– Practice Partner need for additional support staff. Partner version 9.2 from McKesson is a CCHIT CertifiedSM productCritical Issues Challenge for CCHIT Ambulatory EHR 2006– Improving the quality of In 2000 Advanzed Health Care and 2007.) patient care searched for ways to improve its quality of care and operational According to Dr. Amedeo, the– Increasing productivity Practice Partner system was easy efficiencies. The practice was aware that a large percentage to implement, with no impactResults of its patients was not receiving on patient volume during– Increased average daily visits the care necessary to manage implementation. Throughout by 10% such chronic conditions as diabetes the first three months, the lead and hypertension. Closing this physician focused on training staff– Increased annual revenue by and customizing the system to meet $40,000 without additional staff gap in care seemed challenging because the practice had only the practice’s needs. Since Advanzed– Made measurable improve- two physicians and limited Healthcare decided to build its ments in patient care: support staff. EHR database gradually, existing – Coronary heart disease patients’ medical information was patients on a lipid-lowering Answer entered into the system at the time prescription increased from of their visit, with staff scanning and Advanzed Health Care decided uploading key paper documentation 58% to 95% to implement an EHR system to into their medical records later. – Hypertensive patients with improve care quality and boost New patients were immediately a well-controlled blood productivity. “The financial given a medical record. pressure increased from benefits were important, but 45% to 84% our primary objective for Results – Diabetes patients under- integrating an EHR was to improve the quality of care Advanzed Health Care made going the microalbumin/ productivity gains across its business creatinine test to evaluate we provide to our patients,” explains Dr. R. Michael Amedeo, with the Practice Partner integrated kidney function increased EHR system, which automates all the from 4% to 85% the physician leading the – Male patients more than 40 years old on antiplatelet medication rose to more than 60%
  2. 2. Case Study“The ability to instantly access clinical functions of the practice. patient outcomes. Customizable Staff members now focus on core health maintenance templatescritical patient information tasks rather than tracking and automatically alert doctors ofand improve patient managing paper charts. Physicians overdue lab tests and medications spend more time with patients for patients with particularcompliance with prescribed and have instant access to patient conditions. Practice Partner progress information, ensuring that they note templates contain patient-therapies really sold us on make informed clinical-care specific reminders on overduethe need for an EHR solution.” decisions. health maintenance items, providing a convenient reminder during the The integrated EHR solution visit. Reminders also appear when saves Advanzed Health Care staff members open a patient’sR. Michael Amedeo, M.D. administrative time with reduced chart, providing a prompt toAdvanzed Health Care keystrokes for task completion, complete recommended therapies improved document management, when the patient visits the office. and more effective scheduling and billing. The Practice Partner system Dr. Amedeo states Advanzed Health interfaces electronically with Care tracks and manages patients Advanzed’s clinical reference better and has improved care since laboratory. As a result, new lab implementing the Practice Partner results are electronically posted to system. For example, the percentage a patient’s medical record. Staff of diabetes patients who underwent members no longer have to file the microalbumin/creatinine test to paper lab reports. Instead, they evaluate kidney function increased scan information not received in from 4% to 85%. electronic format directly into the patient’s medical record. Since “Making these quality improve- Advanzed Health Care physicians ments has not come at the expense can access the Practice Partner EHR of productivity. In fact, we have system from the local hospital, it is enjoyed a boost in productivity easier to make rounds on patients since the implementation of the because physicians can review and EHR system,” says Dr. Amedeo. update their records electronically. “We have been able to see more patients and increase annual The Practice Partner solution revenue by an estimated $40,000 has given physicians at Advanzed per physician without the need Health Care the power to improve for additional office staff.” Copyright © 2007 McKesson Corporation and/or one of its subsidiaries. All rights reserved. Practice Partner is aMcKesson Provider Technologies registered trademark of Physician Microsystems, Inc., a wholly owned subsidiary of McKesson Information5995 Windward Parkway Solutions LLC. CCHIT Certified is a service mark of the Certification Commission for Healthcare InformationAlpharetta, GA 30005 Technology. All other product or company names mentioned may be trademarks, service marks or registered trademarks of their respective companies. PRT271-08/07http://www.mckesson.com1.800.981.8601