The document outlines an agenda for a presentation on essential skills for students. The presentation will define essential skills, discuss important skills like strong work ethic, positive attitude, communication, time management, customer service, problem solving, teamwork, and leadership. Students will participate in an activity where they review sample job descriptions and identify the essential skills required for each position. Contact information is provided for follow up.

1. Essential Skills
Facilitators:
Emily Robbins & Kyla Pierce

2. ● Prepare students for their first job
● Engage students in the importance of the
skills needed in the workplace
● Create an awareness of the WorkSource
Youth Center
● Make a space where students can ask
questions about employment
Why talk about job readiness?

3. ● Questions? Raise your hand!
● Tell us if we are going too fast
● Participation encouraged
● Ask for clarification or more
examples if needed
● Be respectful of everyone
Student Responsibilities

4. ● Help students understand the material
● Start on time and end on time
● Stimulate students’ thinking
● Accomidate different learning styles
● Be respectful of everyone
Facilitator Responsibilities

5. Agenda
● What are essential skills
● Strong work ethic
● Positive attitude
● Communication
● Time management

6. Agenda Continued
● Customer service
● Problem solving
● Teamwork
● Leadership
● Sample job description

7. Agenda Continued
● Activity
● Contact information

8. What are Essential Skills?
Essential Skills are the skills needed for work,
learning, and life. They provide the foundation
for learning all other skills and enable people to
evolve with their jobs and adapt to workplace
change.
Literacy Link South Central
http://www.llsc.on.ca/literacy-essential-skills/what-are-essential-skills

9. Essential
Skills

10. Top 10 Essential Skills
_____ Works well under pressure
_____ Flexible
_____ Dependable
_____ Organized, can manage multiple priorities
_____ Strong work ethic
_____ Confident
_____ Self Motivated
_____ Positive Attitude
_____ Team- oriented
_____ Effective Communicator
According to CareerBuilder, these are the top 10 essential skills managers want to see in candidates.
Please rank these from 1 to 10, with 1 being the most important.

11. Set of moral principles an employee uses at their job.
Strong Work Ethic

12. Essential
Skills
Strong
Work Ethic

13. Positive Attitude

14. Essential
Skills
Strong
Work Ethic
Positive
Attitude

15. Communication
● Verbal
o Tone
o Spoken
● Non-verbal: body
language
o Eye contact
o Gestures
o Posture
Percentage of
communication:
Body language: 70%
Tone: 23%
Spoken: 7%
Source:
http://www.marquette.edu/hr/documents/the-art-of-
communication.pdf

17. Essential
Skills
Strong
Work Ethic
Positive
Attitude
Communication

18. Time Management

19. Soccer
Practice
Homework
Homework
Soccer
Practice
Soccer
Practice
Homework
Homework
Work
Hangout
with
friends
Hangout
with
friends
Homework Homework

20. Essential
Skills
Strong
Work Ethic
Positive
Attitude
Communication
Time
Management

21. Customer Service
How well an employee helps and interacts with
customers, leaving them with a positive
impression or experience.

23. More Aspects of Customer Service

24. Essential
Skills
Strong
Work Ethic
Positive
Attitude
Communication
Time
Management
Customer
Service

25. Problem Solving
Using what you know and current information to
solve a problem.

27. Essential
Skills
Strong
Work Ethic
Positive
Attitude
Communication
Time
Management
Customer
Service
Problem
Solving

28. Teamwork
Are you going to participate in the “game” or sit
on the “sidelines”?

30. Teamwork Continued

31. Essential
Skills
Strong
Work Ethic
Positive
Attitude
Communication
Time
Management
Customer
Service
Problem
Solving
Teamwork

32. Leadership
A process of social influence, which maximizes
the efforts of others, towards the achievement of
a common goal.

34. Essential
Skills
Strong
Work Ethic
Positive
Attitude
Communication
Time
Management
Customer
Service
Problem
Solving
Teamwork
Leadership
Detail Oriented
Organized
Ability to follow directions
Self-motivated

35. Top 10 Essential Skills Handout
_____ Works well under pressure
_____ Flexible
_____ Dependable
_____ Organized, can manage multiple priorities
_____ Strong work ethic
_____ Confident
_____ Self Motivated
_____ Positive Attitude
_____ Team- oriented
_____ Effective Communicator
According to CareerBuilder, these are the top 10 essential skills managers want to see in candidates.
Please rank these 10 with 1 being the most important.
1/2
1/2
3
4
6 5
7
8
9
10

37. Job Activity (10 minutes)
● Get into groups
● Read the job descriptions
● List the essential skills needed for each job on
the back of the handout
● Be prepared to share your answers

38. Essential
Skills
Strong
Work Ethic
Positive
Attitude
Communication
Time
Management
Customer
Service
Problem
Solving
Teamwork
Leadership
Detail Oriented
Organized
Ability to follow directions
Self-motivated

39. Contact Information
WorkSource Youth Center @ Everett Train Station
2nd Floor, Suite 200
3201 Smith Avenue
Everett, WA 98201
Phone: 425-374-8608
Aldo Nunez: aldo.nunez@rescare.com
Hours: Monday - Friday 8am-5pm
http://go2worksource.com