Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
iShopOS: day in life of customer (or why customers want an app)
1. A day in the life of a customer…
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given
2. : A Need
“He finally proposed!
I need to look my
best! I need to find a
tiara…”
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given
3. : A Search
“There are so many
magazines/websites/
etc. How can I
choose between
them?”
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given
4. : A Discovery
“Cool, this company
has an app for my
iPhone. Lets try it
out”
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given
5. : A Shopping Experience
“I like the look of
this one, but will it
suit me? I’ll try it on
using the app”
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given
6. : A Sharing Experience
“Hmm, I’ve narrowed
my choices down, but
I need help. I’ll share
& ask my friends on
Facebook”
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given
7. : A Decision
“Thanks guys, I know
what I want now and
I’ll order it with my
phone”
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given
8. : A Delivery
“Just how it looked
on the app, I’m so
chuffed! If only the
seating arrangements
was as easy!”
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given
9. : Contact
Website
* iShopOS.com
Email
* info@TMA-Technology.com
twitter
* twitter.com@TMAtechinfo
LinkedIn
* www.linkedin.com/company/tma-technology-ltd
Post
* 86-90 Paul Street, London, EC2A 4NE
Phone
* 0845 83 82 609
www.iShopOS.com
Company Confidential. Not for distribution unless written confirmation given