Bruce Tuckman developed a 5 stage model of group development: forming, storming, norming, performing, and adjourning. The model describes how groups change and develop tasks over time. At each stage, the document outlines typical group behaviors and the role of the trainer in facilitating the group's progression through the stages.
6. Forming Behaviours
Desire to be accepted by others
Very dependent on leader
Nothing much gets done
Taking in information
Forming impressions of each other
Roles and responsibilities are unclear
7. Forming
Adjourni
ng
Forming - Trainer Role
1.
2.
3.
4.
5.
Provide information
Allow time for introductions
Encourage questions
Outline goals or objectives
Provide backup or support materials
Performi
ng
Stormin
g
Norming
9. Storming Behaviours
Making demands on other group members
Potential leaders may emerge
Cliques may form
May be some conflict or disagreement
Testing boundaries and limits
Focus on small details to evade real issues
Competing voices and opinions
10. Storming- Trainer Role
1.
2.
3.
4.
5.
6.
Expect some disagreement
Watch for formation of cliques
Encourage sharing of opinions
Acknowledge differences
Focus on facilitation within the parameters
of the training
Identify real issues
12. Norming Behaviours
Group members support each other
Compromises and agreements
Resistance to change in rules or agreements
Discussion on group processes and style
Formation of sub groups to accomplish tasks
Group engage in social activities
Shared understanding of goals
13. Norming- Trainer Role
1.
2.
3.
4.
5.
Clarify your expectations of the group
Use a coaching style to develop group’s
potential
Provide opportunities for leadership
Give and receive feedback on progress
Watch for group reverting to Storming
15. Performing Behaviours
Group members trust each other
Energy of group is focussed on achievement
of task or goal
Little conflict
Working without external supervision
Different opinions are permitted & expected
Group decision making
18. Adjourning behaviours
Commenting on end of relationships
May be some stress or anxiety regarding
termination of group
Maturity regarding group processes
Fear of leaving the safety of the group
19. Adjourning – Trainer Role
1.
2.
3.
4.
5.
Recognise what has been achieved
Codify or capture learning
Ensure transfer of learning
Prepare for group sense of loss
Facilitate opportunity to say goodbye and
exchange contact information
20. Importance of Model for Trainers
Helpful starting point for managing groups
May identify which stage the group is at
Trainer can consider what needs to be done at
each stage
Allocate sufficient time for each stage
Communicate progress
Reflect on own role and leadership style
21. Guidance for Trainers
Don’t tolerate bad behaviour in storming
stage
Avoid using model as self fulfilling prophecy
There will be overlap in different stages
Discuss model with group
Investigate other models