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Social Media: Friend or Foe  For Your & Your Business
The old communication model to customers was a monologue that we shouted to them.
The average person is exposed to over 3000 advertising messages per day – how do they remember any?
The new communication model that customers want is a dialogue (& no shouting!).
[object Object],[object Object],[object Object],[object Object]
BECAUSE 2/3 OF THE GLOBAL INTERNET POPULATION VISIT SOCIAL NETWORKS   Nielsen, Global Faces & Networked Places, 2009
Because visiting social media sites is now the 4 th  most popular on-line activity ahead of personal email! Nielsen, Global Faces & Networked Places, 2009
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
And in Australia we know this . . . 1. Google.com.au - 10.7 million Google visitors in June 2009 2. Facebook 3. Google 4. Youtube 5. Yahoo 6. Windows Live 7. ebay.com.au 8. Wikipedia 9. Ninemsn 10. Blogger.com 11. News.com.au 12. Twitter
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Where do you start?
 
 
 
 
 
 
 
 
 
 
 
Measuring Your Audience Stranger Doesn’t know your brand at all Aware Knows of the brand, not a follower and not engaging Passive Follower, does not engage Active Follow, low-level engagement Inquisitor Follower, high-level engagement, conversational Evangelist Follower, high-level engagement, conversational, syndicator
In Summary . . . 1. Research the complete social media forum 2. Listen to what is being said 3. Where will you participate and where are your competitors participating 4. Goal – what is your objective/strategies for being in this space? 5. How will you measure your success 6. Join the conversation by giving back, sharing and leading 7. Measure your success
 
 
 
 
 
 
 
Justin Tamsett B.Ed (Phys & Health Education) Feel free to contact JT:  [email_address]  or 0438 015 677 Follow JT on Twitter:  @JTActiveMgmt To read JT’s blog:  www.justintamsett.com   Become an Active Management Fan on Facebook:  www.facebook.com/activemanagement   And for more information on Active Management helping your business go to:  www.activemgmt.com.au   "What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others."  Pericles

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Ari 2010 social media presentation slides

  • 1. Social Media: Friend or Foe For Your & Your Business
  • 2. The old communication model to customers was a monologue that we shouted to them.
  • 3. The average person is exposed to over 3000 advertising messages per day – how do they remember any?
  • 4. The new communication model that customers want is a dialogue (& no shouting!).
  • 5.
  • 6. BECAUSE 2/3 OF THE GLOBAL INTERNET POPULATION VISIT SOCIAL NETWORKS Nielsen, Global Faces & Networked Places, 2009
  • 7. Because visiting social media sites is now the 4 th most popular on-line activity ahead of personal email! Nielsen, Global Faces & Networked Places, 2009
  • 8.
  • 9. And in Australia we know this . . . 1. Google.com.au - 10.7 million Google visitors in June 2009 2. Facebook 3. Google 4. Youtube 5. Yahoo 6. Windows Live 7. ebay.com.au 8. Wikipedia 9. Ninemsn 10. Blogger.com 11. News.com.au 12. Twitter
  • 10.
  • 11. Where do you start?
  • 12.  
  • 13.  
  • 14.  
  • 15.  
  • 16.  
  • 17.  
  • 18.  
  • 19.  
  • 20.  
  • 21.  
  • 22.  
  • 23. Measuring Your Audience Stranger Doesn’t know your brand at all Aware Knows of the brand, not a follower and not engaging Passive Follower, does not engage Active Follow, low-level engagement Inquisitor Follower, high-level engagement, conversational Evangelist Follower, high-level engagement, conversational, syndicator
  • 24. In Summary . . . 1. Research the complete social media forum 2. Listen to what is being said 3. Where will you participate and where are your competitors participating 4. Goal – what is your objective/strategies for being in this space? 5. How will you measure your success 6. Join the conversation by giving back, sharing and leading 7. Measure your success
  • 25.  
  • 26.  
  • 27.  
  • 28.  
  • 29.  
  • 30.  
  • 31.  
  • 32. Justin Tamsett B.Ed (Phys & Health Education) Feel free to contact JT: [email_address] or 0438 015 677 Follow JT on Twitter: @JTActiveMgmt To read JT’s blog: www.justintamsett.com Become an Active Management Fan on Facebook: www.facebook.com/activemanagement And for more information on Active Management helping your business go to: www.activemgmt.com.au "What you leave behind is not what is engraved in stone monuments, but what is woven into the lives of others." Pericles