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BSI Influentials and Blog Marketing

Marketing 2.0 Conference, Barcelona 2006
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MARKETING 2.0 CONFERENCE
      www.marketing2conference.com
Culture-Buzz.com / BuzzParadise.com




             Influentials &
             Blog Marketing
                                                                    version 1.0




                                                    Emmanuel Vivier




          Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

              Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
1 /// A quick word
      about us



          Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

              Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Our Expertise
           1.1 /// Word Of Mouth Marketing Experts
    Culture-Buzz | Agency & Blog                                    BuzzParadise | BuzzMarketing Platform




    Created in 2003 and based in France, Benelux, &                 BuzzParadise® is an international buzzmarketing platform
    Switzerland, Culture-Buzz is the buzz, blog & viral marketing   which connects brands & influent persons (bloggers,
    agency of Vanksen Group.                                        experts, brand fans, buzzers,…).

    We collaborate with brands such as Nokia, Sony, Warner          We collaborate with brands to conceive word of mouth
    Bros, Sony, Ubisoft,… to conceive & deploy word of mouth        marketing campaigns. We help them to engage opinion
    marketing strategies & campaigns.                               leaders by inviting them to VIP events, to access exclusive
                                                                    information or to test products & samples.
    With more than 640 published articles, 145.000 viewed
    pages/months, Culture-buzz.com’s blog has become the
    biggest French portal dedicated to WOM.


    Website | http://www.culture-buzz.com                           Website | http://www.BuzzParadise.com

                                                                     Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

3                                                                        Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Our Expertise
      1.2 /// Who are we buzzing for?
    Some of our clients      Buzz campaigns examples




                                                                 7710
                            Grand
                            Optical                                              Amityville              Harry Potter
                                                                                Movie Launch             DVD Launch




                            Charlie & the              Constantine                LG KG800              Panique au
                          Chocolate Factory            DVD Launch                                         Village
                                                                                                        DVD Launch




                                                                                  Glowria
                          BenQ Siemens                  Sony             (N°1 in DVD rent in France)
                           CL75 Poppy                  Nwa-1000                Cannes Festival
                                                       Walkman


                                              Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

4                                                 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
2/// A changing World!!!



             Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

                 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
2.1 /// Is traditional Advertising over?

    Saturation                              Advertising cost is soaring…
       From toilets to TV, taxis or             Explosion of the number of media
       streets, adversting is everywhere.       = cost explosion to try to break out
       Invasion & interruption.                 of the clutter

    Lack of credibility…                    …But its efficiency is sinking
       All marketers are
       liars (Seth Godin)

    …& Reject
       Demonstration against advertising
       in the French Underground




                                             Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

6                                                Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
2.2 /// Consumer is dead! Long live the consum’actor!


    I am active and reactive
       Markets are conversation (Clue Train Manifesto)
       Blogs

    Always connected to the world
      Social software & networks
      Instant Messenger, Agile
      Messenger (phone)



      Nearly 3,5 millions of the 12-25 years old spend hours to chat via the free and confidential Instant Messenger software
      of Microsoft . A world aside the adults, where teenagers chat together while creating a new way of communicating.
      MSN Messenger, Microsoft Instant Messenger solution is knowing a growing success among teenagers...
      Source : Le Monde, january 2005




                                                                     Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

7                                                                        Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
2.3 /// Consumer is dead! Long live the consum’actor!

    I am unique : From Taylorisation to Tailorisation
       The Long Tail : “Forget squeezing millions from a few megahits at the top of the
       charts. The future of entertainment is in the millions of niche markets at the shallow
       end of the bitstream”.




                                                     Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

8                                                        Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3 /// Marketing WITH
Influentials & Bloggers



             Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

                 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.0 /// The Blog phenomenon in the media




                               Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

10                                 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.1 /// Blogs? Show me the figures! > Importance


                            100.000 blogs in 2003
                            30 millions blogs in May 2005
                            150 millions estimated in the world (40
                            millions being active)                    (source, Perseus)




                            1 million new posts/day
                            30 millions blogs readers in July 2005
                                                                                               (Nielsen/NetRating)




                            6 millions blogs in France
                            10 millions blogs in Europe
                                                                                                      (estimation)




                            The french blog plateform Skyblog only
                            gather 4.785.000 blogs

                            But…. 55% (only) of blogs are still
                            active 3 months after their creation


                              Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

11                                Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.1 /// Blogs? Show me the figures! > Growth

                  A new blog every second!
         The number of blogs is doubling every 5 months!




                                 Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

12                                   Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.1 /// Blogs? Impact?

       Kryptonite Lock
       –   $10 million lost because of blogs!




                                                               Kensington Lock




                                                Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

13                                                  Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.1 /// Blogs? Impact?

     Bloggers talk about brands everyday without their permission…



          Hacking Netflix & Netflix.com            Treonauts.com




        non official blog = 30 000 members      300 000 viewed pages/month!!!!



       And you? Do you know what people, your clients, bloggers are telling
              about your brands on the Internet and on the blogs?

                                             Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

14                                               Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.1 / Find the Influencers 1/3
       How does buzz spread within the blogosphere?




       What is an influent blogger?
        –   Reputation & Influence = Connectivity (links) & Expertise
                   Robert                 Loic Lemeur                                   Joi Ito
                   Scoble                 VP of
                   Microsoft              SixApart Europe                               Japan

                   USA                    France

                                                   Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

15                                                     Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.1 / Find the influencers 2/3

        Seeding Campaign                             Few seeding actions we have
        VIP event/site                               implemented :
        Help an influent or a
        community

                                  Grand                          7710
                                  Optical

                                                                                   Amityville                 Harry Potter
                                                                                  Movie Launch                DVD Launch




                                BenQ Siemens
                                 CL75 Poppy

                                                      Constantine                  Hide & Seek               Panique au
                                                      DVD Launch                  Movie Launch                 Village
     Nokia 7710 VIP Blog
                                                                                                             DVD Launch



                                               Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

16                                                 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.1 / Find the influencers 3/3

       USA : BzzAgent                     BuzzParadise plateform




       Tremor (Procter & Gamble
       USA) > Teens




                                    Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

17                                      Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.2 / Sponsor a Blog
       Sony sponsored 3 blogs                               In Italia Ducati sponsors
                                                            moto.it***




        Lifehacker.com   Gizmondo.com   Gawker Media

            50,000 visits/day & 2M viewed pages/month


              for 25000$/month                              Alfa Roméo sponsors
               during 3 months                              Autoblog.it

       USA : Volvo sponsors MSN
       blogs (msn spaces)**
        –     4,5 M bloggers


                                                        Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

18                                                          Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.3 / Launch a brand blog written by consumers & bloggers

       Celio           Egg Bank       La Fraise.com




         Blog « vous
        les Hommes »
                                                              Online T-shirt sale


       Siemens SK65                      48000 € of revenue/month

                                         –     No advertising but a blog
                                         –     Visitors create and vote for tshirts
                                         –     Community building
                                         –     Partnership with Celio
                                     Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

19                                       Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.3 / Offer your visitors to open a blog
       Numerous firms already offer it :         Skyrock Radio & Skyblogs
        –   Loyalty increase                        –     4,78 millions users!
        –   Revenue creation                        = nearly 3% of the world market!
        –   Raise of the pages with              Contact-us to launch your own
            advertising
                                                 blogging plateform for your
        –   Better search engines positioning    webusers
                                                    –     Technical help, consulting,
                                                          business model,…




                                                Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

20                                                  Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.4 / Create a brand blog….
       Skype :                           Fantastic Four
     Share Blog




                                         Nike « the daily snkr blog »
       Stonyfield Farm Blogs


                                                                                 - 150 fans have exposed
                                                                                 their collection
                                                                                 - 200 sites have written
                                                                                 about the blog
                                                                                 - 30 000 visitors in one
                                                                                 month




                                             Uniting sneakers addicts who collect Nike shoes

                                     Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

21                                       Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.4 / a blog written by your CEO….
       USA : GM & FastLane             michel-edouard-leclerc.com




       USA : Boeing                    CEO Bloggers Club




                                   Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

22                                     Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.4 / …a blog written by your employee
       Microsoft :                        Le Journal de Max
       Robert
       Scoble




       Fired by Delta Air Lines for
       blogging




                                      Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

23                                        Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.5 / Event blog, or blog as corporate site…
       Glowria in Cannes Festival                     CapGemini replace its CMS by
                                                      a blog platform for its
                                                      corporate website



        –   110000 visitors in 18 days!
       Paris Apple Expo




                                          Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

24                                            Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.6 / Blog as PR tool: communicate towards the media

       SNCF & its media blog               Rp-net & Rumeur Publique




                                     Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

25                                       Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3.2 /// Corporate blogging > Strategies?

     3.2.7 / Buzz monitoring : detect, analyse, predict, understand…
       Blog Monitoring:                      Our BuzzMonitoring services
        –   http://www.technorati.com           –     Competition Benchmark
        –   http://www.blogpulse.com                          Site monitoring
        –   http://blogs.feedster.com/          –     Your message
                                                              Monitoring your sites
        –   http://blogs.clusty.com/
                                                –     Brand Abuse
                                                              Sponsored Links
                                                              Site contents
                                                              Images & Logos
       Why?                                                   Domain names
        –   Anticipate a crisis
        –   Detect a competitor
        –   Discover a new need
        –   Crisis communication
        –   Identify key consumers or
            detractors
                                         Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

26                                           Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
4 /// e-ifluentials, seeding
 buzz & blog marketing
     A few concrete examples




                  Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

                      Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
1.Nokia > Bloggers &
influentials Seeding
Nokia 7710, Nokia N91 & 3250




                Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

                    Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Feedback & Tracking
         Bloggers & influentials Seeding / Nokia 7710

                                           Non official Nokia 7710 blog supported by the
                                           brand
                                                        –      Many consumer generated articles
                                                        –      58.000 visits




                                                                   VIP members meet together!

     Website : http://rodrigo.typepad.com/nokia7710

                                                            Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

29                                                              Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Feedback & Tracking
          Bloggers & influentials Seeding / Media Feedback
                                                                                                           Media

                                        E-influentials & bloggers


     Nokia 7710 buzz campaign       i ng
                                       ng                                            s
                                                                                 Pres s
                                Seed i
                                Seed                                             Pres




                                Seeding
                                Seeding                                          Press
                                                                                 Press




                                Se
                                See                                              Pr
                                                                                 Pre
                                   edi
                                    din                                             ess
                                       ng                                            ss
                                        g




                                                      Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

30                                                        Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Feedback & Tracking               Seeding & Bloggers > Next step
                             Nokia n91 Blog                                 Nokia 3250 Blog




                                              130 seeded
                                              130 seeded
                                                phones
                                                phones




     Website | http://nokian91.typepad.com          Website | http://nokia3250.typepad.com

                                                         Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

31                                                           Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
2. Warner Bros > Viral & Seeding
  Corpse Bride / Tim Burton movie launch




                       Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

                           Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Viral & Seeding
     Viral & Seeding / Warner Bros
     Tim Burton, Corpse Bride (France, Spain, Germany)




                Website : http://www.nocescalculator.com

                                             Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

33                                               Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Viral & Seeding           Viral & Seeding / Warner Bros

     Viral propagation through e-influents

         Get the critical mass : We collaborated with
         influential bloggers and online opinion leaders to
         start the buzz and spread the viral videos
         We Selected 50 BuzzAngels with blogs from our
         Buzz Marketing platform BuzzParadise and                                           550.000 visits in 3 months
         invited them to “avant première” to watch the
         movie & provide them with the viral module
         Monitoring of the buzz & Feedback Analysis

     The results
        French viral module adopted by Germany &
        Spain because of the success
        550.000 visits in 3 months (pure WOM, no ads)              Still audience 8 months afterwards
        Still 380 visits/day on the french version 8
        months afterwards!




                                                              Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

34                                                                Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Feedback & Tracking
     BuzzParadise / Exemples of blogs feedback




                          Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

35                            Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
3. Warner Bros > Blog, consumer
   generated media & Seeding
  Charlie & the Chocolate Factory, DVD Launch




                          Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

                              Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Blog & Seeding Blogs , CGM & Seeding / Warner Bros

     Charlie & the Chocolate Factory, DVD Launch (France)
                                                                         Key points
                                                                         - Convincing the client
                                                                         - Choosing the blog format
                                                                                  - A very popular communication tool within the target
                                                                                  - A communitary tool with consumers to consumers
                                                                                  interaction
                                                                         - Initial start with a seeding action involving 50
                                                                         influential bloggers (BuzzParadise)
                                                                         - Viral spread via a viral banner on blogs

                                                                         Results
                                                                         - 98% of consumer generated content > 60
                                                                         posts in 1,5 months
                                                                         - 75.000 visits in 3 months




                 Website : http://www.chocolateriewonka.com

                                                              Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

37                                                                Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Blog & Seeding  Blogs, CGM & Seeding / Warner Bros
     Charlie & the Chocolate Factory, DVD Launch (France)
                                         E-fluentials feedback & viral spread




                                                                             Website : http://www.imaginelle.fr
              Website : http://www.gamongirls.com

                                                             Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

38                                                               Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
4. L’Oreal > Blog marketing…
           the wrong way
The diary of my Skin (Vichy anti-wrinkle cream)




                          Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

                              Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
Blog Blog marketing… the wrong way
      marketing failure
      L’Oreal, Vichy > My Skin Diary (France)




       Website : http://www.journaldemapeau.fr/blog

                                                      Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

40                                                        Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
5. 5 Learnings about buzz,
 blog marketing & seeding




              Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

                  Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
5 learnings
   5 Learnings while working with influentials


            1. Don’t even think about lying

           2. Stop being boring, be creative

           3. Involve efluentials in a real way

             4. Make efluentials look good

            5. Balance Freedom & Control




                                Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

42                                  Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
The end
               Thank You!

           Emmanuel Vivier
     emmanuel.vivier@culture-buzz.com




                       Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved

43                         Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com

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BSI Blog Marketing Conference Title

  • 1. BSI Influentials and Blog Marketing Marketing 2.0 Conference, Barcelona 2006
  • 2. Join the conversation MARKETING 2.0 CONFERENCE www.marketing2conference.com
  • 3. Culture-Buzz.com / BuzzParadise.com Influentials & Blog Marketing version 1.0 Emmanuel Vivier Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 4. 1 /// A quick word about us Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 5. Our Expertise 1.1 /// Word Of Mouth Marketing Experts Culture-Buzz | Agency & Blog BuzzParadise | BuzzMarketing Platform Created in 2003 and based in France, Benelux, & BuzzParadise® is an international buzzmarketing platform Switzerland, Culture-Buzz is the buzz, blog & viral marketing which connects brands & influent persons (bloggers, agency of Vanksen Group. experts, brand fans, buzzers,…). We collaborate with brands such as Nokia, Sony, Warner We collaborate with brands to conceive word of mouth Bros, Sony, Ubisoft,… to conceive & deploy word of mouth marketing campaigns. We help them to engage opinion marketing strategies & campaigns. leaders by inviting them to VIP events, to access exclusive information or to test products & samples. With more than 640 published articles, 145.000 viewed pages/months, Culture-buzz.com’s blog has become the biggest French portal dedicated to WOM. Website | http://www.culture-buzz.com Website | http://www.BuzzParadise.com Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 3 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 6. Our Expertise 1.2 /// Who are we buzzing for? Some of our clients Buzz campaigns examples 7710 Grand Optical Amityville Harry Potter Movie Launch DVD Launch Charlie & the Constantine LG KG800 Panique au Chocolate Factory DVD Launch Village DVD Launch Glowria BenQ Siemens Sony (N°1 in DVD rent in France) CL75 Poppy Nwa-1000 Cannes Festival Walkman Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 4 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 7. 2/// A changing World!!! Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 8. 2.1 /// Is traditional Advertising over? Saturation Advertising cost is soaring… From toilets to TV, taxis or Explosion of the number of media streets, adversting is everywhere. = cost explosion to try to break out Invasion & interruption. of the clutter Lack of credibility… …But its efficiency is sinking All marketers are liars (Seth Godin) …& Reject Demonstration against advertising in the French Underground Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 6 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 9. 2.2 /// Consumer is dead! Long live the consum’actor! I am active and reactive Markets are conversation (Clue Train Manifesto) Blogs Always connected to the world Social software & networks Instant Messenger, Agile Messenger (phone) Nearly 3,5 millions of the 12-25 years old spend hours to chat via the free and confidential Instant Messenger software of Microsoft . A world aside the adults, where teenagers chat together while creating a new way of communicating. MSN Messenger, Microsoft Instant Messenger solution is knowing a growing success among teenagers... Source : Le Monde, january 2005 Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 7 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 10. 2.3 /// Consumer is dead! Long live the consum’actor! I am unique : From Taylorisation to Tailorisation The Long Tail : “Forget squeezing millions from a few megahits at the top of the charts. The future of entertainment is in the millions of niche markets at the shallow end of the bitstream”. Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 8 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 11. 3 /// Marketing WITH Influentials & Bloggers Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 12. 3.0 /// The Blog phenomenon in the media Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 10 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 13. 3.1 /// Blogs? Show me the figures! > Importance 100.000 blogs in 2003 30 millions blogs in May 2005 150 millions estimated in the world (40 millions being active) (source, Perseus) 1 million new posts/day 30 millions blogs readers in July 2005 (Nielsen/NetRating) 6 millions blogs in France 10 millions blogs in Europe (estimation) The french blog plateform Skyblog only gather 4.785.000 blogs But…. 55% (only) of blogs are still active 3 months after their creation Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 11 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 14. 3.1 /// Blogs? Show me the figures! > Growth A new blog every second! The number of blogs is doubling every 5 months! Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 12 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 15. 3.1 /// Blogs? Impact? Kryptonite Lock – $10 million lost because of blogs! Kensington Lock Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 13 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 16. 3.1 /// Blogs? Impact? Bloggers talk about brands everyday without their permission… Hacking Netflix & Netflix.com Treonauts.com non official blog = 30 000 members 300 000 viewed pages/month!!!! And you? Do you know what people, your clients, bloggers are telling about your brands on the Internet and on the blogs? Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 14 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 17. 3.2 /// Corporate blogging > Strategies? 3.2.1 / Find the Influencers 1/3 How does buzz spread within the blogosphere? What is an influent blogger? – Reputation & Influence = Connectivity (links) & Expertise Robert Loic Lemeur Joi Ito Scoble VP of Microsoft SixApart Europe Japan USA France Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 15 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 18. 3.2 /// Corporate blogging > Strategies? 3.2.1 / Find the influencers 2/3 Seeding Campaign Few seeding actions we have VIP event/site implemented : Help an influent or a community Grand 7710 Optical Amityville Harry Potter Movie Launch DVD Launch BenQ Siemens CL75 Poppy Constantine Hide & Seek Panique au DVD Launch Movie Launch Village Nokia 7710 VIP Blog DVD Launch Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 16 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 19. 3.2 /// Corporate blogging > Strategies? 3.2.1 / Find the influencers 3/3 USA : BzzAgent BuzzParadise plateform Tremor (Procter & Gamble USA) > Teens Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 17 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 20. 3.2 /// Corporate blogging > Strategies? 3.2.2 / Sponsor a Blog Sony sponsored 3 blogs In Italia Ducati sponsors moto.it*** Lifehacker.com Gizmondo.com Gawker Media 50,000 visits/day & 2M viewed pages/month for 25000$/month Alfa Roméo sponsors during 3 months Autoblog.it USA : Volvo sponsors MSN blogs (msn spaces)** – 4,5 M bloggers Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 18 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 21. 3.2 /// Corporate blogging > Strategies? 3.2.3 / Launch a brand blog written by consumers & bloggers Celio Egg Bank La Fraise.com Blog « vous les Hommes » Online T-shirt sale Siemens SK65 48000 € of revenue/month – No advertising but a blog – Visitors create and vote for tshirts – Community building – Partnership with Celio Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 19 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 22. 3.2 /// Corporate blogging > Strategies? 3.2.3 / Offer your visitors to open a blog Numerous firms already offer it : Skyrock Radio & Skyblogs – Loyalty increase – 4,78 millions users! – Revenue creation = nearly 3% of the world market! – Raise of the pages with Contact-us to launch your own advertising blogging plateform for your – Better search engines positioning webusers – Technical help, consulting, business model,… Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 20 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 23. 3.2 /// Corporate blogging > Strategies? 3.2.4 / Create a brand blog…. Skype : Fantastic Four Share Blog Nike « the daily snkr blog » Stonyfield Farm Blogs - 150 fans have exposed their collection - 200 sites have written about the blog - 30 000 visitors in one month Uniting sneakers addicts who collect Nike shoes Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 21 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 24. 3.2 /// Corporate blogging > Strategies? 3.2.4 / a blog written by your CEO…. USA : GM & FastLane michel-edouard-leclerc.com USA : Boeing CEO Bloggers Club Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 22 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 25. 3.2 /// Corporate blogging > Strategies? 3.2.4 / …a blog written by your employee Microsoft : Le Journal de Max Robert Scoble Fired by Delta Air Lines for blogging Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 23 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 26. 3.2 /// Corporate blogging > Strategies? 3.2.5 / Event blog, or blog as corporate site… Glowria in Cannes Festival CapGemini replace its CMS by a blog platform for its corporate website – 110000 visitors in 18 days! Paris Apple Expo Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 24 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 27. 3.2 /// Corporate blogging > Strategies? 3.2.6 / Blog as PR tool: communicate towards the media SNCF & its media blog Rp-net & Rumeur Publique Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 25 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 28. 3.2 /// Corporate blogging > Strategies? 3.2.7 / Buzz monitoring : detect, analyse, predict, understand… Blog Monitoring: Our BuzzMonitoring services – http://www.technorati.com – Competition Benchmark – http://www.blogpulse.com Site monitoring – http://blogs.feedster.com/ – Your message Monitoring your sites – http://blogs.clusty.com/ – Brand Abuse Sponsored Links Site contents Images & Logos Why? Domain names – Anticipate a crisis – Detect a competitor – Discover a new need – Crisis communication – Identify key consumers or detractors Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 26 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 29. 4 /// e-ifluentials, seeding buzz & blog marketing A few concrete examples Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 30. 1.Nokia > Bloggers & influentials Seeding Nokia 7710, Nokia N91 & 3250 Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 31. Feedback & Tracking Bloggers & influentials Seeding / Nokia 7710 Non official Nokia 7710 blog supported by the brand – Many consumer generated articles – 58.000 visits VIP members meet together! Website : http://rodrigo.typepad.com/nokia7710 Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 29 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 32. Feedback & Tracking Bloggers & influentials Seeding / Media Feedback Media E-influentials & bloggers Nokia 7710 buzz campaign i ng ng s Pres s Seed i Seed Pres Seeding Seeding Press Press Se See Pr Pre edi din ess ng ss g Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 30 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 33. Feedback & Tracking Seeding & Bloggers > Next step Nokia n91 Blog Nokia 3250 Blog 130 seeded 130 seeded phones phones Website | http://nokian91.typepad.com Website | http://nokia3250.typepad.com Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 31 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 34. 2. Warner Bros > Viral & Seeding Corpse Bride / Tim Burton movie launch Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 35. Viral & Seeding Viral & Seeding / Warner Bros Tim Burton, Corpse Bride (France, Spain, Germany) Website : http://www.nocescalculator.com Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 33 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 36. Viral & Seeding Viral & Seeding / Warner Bros Viral propagation through e-influents Get the critical mass : We collaborated with influential bloggers and online opinion leaders to start the buzz and spread the viral videos We Selected 50 BuzzAngels with blogs from our Buzz Marketing platform BuzzParadise and 550.000 visits in 3 months invited them to “avant première” to watch the movie & provide them with the viral module Monitoring of the buzz & Feedback Analysis The results French viral module adopted by Germany & Spain because of the success 550.000 visits in 3 months (pure WOM, no ads) Still audience 8 months afterwards Still 380 visits/day on the french version 8 months afterwards! Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 34 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 37. Feedback & Tracking BuzzParadise / Exemples of blogs feedback Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 35 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 38. 3. Warner Bros > Blog, consumer generated media & Seeding Charlie & the Chocolate Factory, DVD Launch Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 39. Blog & Seeding Blogs , CGM & Seeding / Warner Bros Charlie & the Chocolate Factory, DVD Launch (France) Key points - Convincing the client - Choosing the blog format - A very popular communication tool within the target - A communitary tool with consumers to consumers interaction - Initial start with a seeding action involving 50 influential bloggers (BuzzParadise) - Viral spread via a viral banner on blogs Results - 98% of consumer generated content > 60 posts in 1,5 months - 75.000 visits in 3 months Website : http://www.chocolateriewonka.com Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 37 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 40. Blog & Seeding Blogs, CGM & Seeding / Warner Bros Charlie & the Chocolate Factory, DVD Launch (France) E-fluentials feedback & viral spread Website : http://www.imaginelle.fr Website : http://www.gamongirls.com Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 38 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 41. 4. L’Oreal > Blog marketing… the wrong way The diary of my Skin (Vichy anti-wrinkle cream) Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 42. Blog Blog marketing… the wrong way marketing failure L’Oreal, Vichy > My Skin Diary (France) Website : http://www.journaldemapeau.fr/blog Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 40 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 43. 5. 5 Learnings about buzz, blog marketing & seeding Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 44. 5 learnings 5 Learnings while working with influentials 1. Don’t even think about lying 2. Stop being boring, be creative 3. Involve efluentials in a real way 4. Make efluentials look good 5. Balance Freedom & Control Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 42 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com
  • 45. The end Thank You! Emmanuel Vivier emmanuel.vivier@culture-buzz.com Copyright 2002-2004 Culture-Buzz & BuzzParadise (Vanksen Group). All rights reserved 43 Contact : Emmanuel Vivier | +33 6 159 283 18 | emmanuel.vivier@lculture-buzz.com