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Breakthrough Reporting, Analysis and Planning for Midsize Companies




Patrick Spedding
IBM Cognos Midmarket Solutions Manager, A/NZ




                                                                       © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies



Agenda

• The opportunity and challenge for midsize
  companies

• Introducing IBM Cognos Express

• Case Study:

Wendys Old Fashioned Hamburgers NZ

• Getting Started: Think Big, Start Small

                                                                       © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies


The reality of living in a globally integrated world is upon us.


 • Tight credit markets and limited access to capital.
 • Economic downturn and future uncertainty.
 • Energy shortfalls and erratic commodity prices.
 • Information explosion and risk/opportunity growth.
 • Slowing economic superpowers and emerging economies.
 • Increasingly complex supply chains and empowered
   consumers.

  The world is connected:
  economically, socially and technically.

                                                                       © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies

Midmarket companies are clearly focused on improving efficiency, with
customer care, business insight and working smarter close behind
 Top Business Challenges
                                                                              Improving efficiency
                                                                              and reducing costs            Improving
                                                                                                            Efficiency
                                                                              Increasing employee
                                                                              productivity
                                                                             Managing customer
                                                                             relationships and providing           Customer
                                                                             better service                        Care
                                                                             Attracting new
                                                                             customers

                                                                              Better predicting market
                                                                                                                    Business
                                                                              trends and managing risk               Insight
                                                                              Collaborating across                  Working
                                                                              employees, partners and/or
                                                                                                                    Smarter
                                                                              suppliers
 n=1879

2. How critical is it to address each of the following challenges with regards to improving your business
performance and efficiency?
   Please rate them on a scale of 1 to 5, where 1 is “Not Critical At All” and 5 is “Extremely Critical”.
                                                                                                               © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




        A balancing act for today‟s midmarket executive

                                                                 Differentiate from
                                                                 competitors
Optimize costs
                                                                 Reach customers and
Maintain secure, reliable                                        improve collaboration
infrastructure
                                                                 Greater insights and
Manage Legacy Systems                                            better decisions




                                                                                      © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies



Challenges facing Midsize organizations




                                                                       © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies



Challenges Facing Midsize Organizations

                               Need to be more effective and efficient
                               Unable to readily view and use their information
                               Over reliance on spreadsheets
                               Need solutions to drive competitive advantage
                               Purpose-built BI and PM perceived as too large
      Business                  and complex
                               Unable to respond to increasing demand from
                                business
                               Limited budget and resources
                               Limited BI/PM experience
                               Growing number of data sources and data
                                volumes
           IT
                                                                          © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies



                                 Information
                                 Information-driven and
                                 accountable culture through
                                 Dashboards and Reports




Action
Align resources
with decisions                                                         Insight
through                                                                Early identification
Planning                                                               of opportunities and
                                                                       issues through
                                                                       Analysis
                                                                                © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies



                     Dashboards/Reports                                 Information-driven
                                                                        and accountable
                                                                        culture through
                                                                        dashboards and
                                                                        reports




 Planning                                                             Analysis


 Align resources with
 decisions through                                             Early identification of
 Planning                                                      opportunities and issues
                                                               through Analysis
                                                                               © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies


IBM Cognos Express




   The only integrated Reporting, Analysis, Planning,
 Forecasting and Budgeting solution purpose built and
             priced for midsize companies

                                                                       © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




 Easy to Install
  Pre-configured solution includes
  everything required for simple deployment
  and management
                 Easy to Use
                  Self-service access empowers business
                  users and removes the burden from IT

                                  Easy to Buy
                                   Packaged and priced right… Start small, start
                                   anywhere, deliver immediate value, and grow


                                                                         © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




        Easy to Install

                                                        Benefits
     • Preconfigured “No assembly
       required”                                         – No hidden costs
                                                         – Minimum resource
     • All you need - Embedded
                                                           needed
        • OLAP, Security, Content store,
          Web server, Data integration                   – Quick time to value

     • Central management console
       for content, security,
       licensing and administration




12                                                                               © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




        Easy to Use

      • Novice to advanced Users                        Benefits

      • Simple business view creation                      Reduce IT Backlog
                                                           Reduce burden on IT
      • Data viewed in business
        context                                            Business empowered
                                                           Minimum resource
      • Right interface for the right
                                                            needed
        user
                                                           Quick time to value
      • Flexible delivery model



13                                                                                © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




        Easy to Buy

       • Buy what you need and                   Benefits
         when you need it                           Start small, start anywhere

       • Low entry price point                      Match projects to match
                                                     resource and budget
       • No hidden costs                             constraints
                                                    Quick time to business value
       • Room to grow
                                                    Low risk
       • Affordable



14                                                                             © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




                                    Planning, Budgeting, Forecasting
                                       • Transforms Excel with a powerful in-
                                         memory analytics server for multi-
                                         dimensional analysis and planning
                                       • Centrally managed data, business
                                         hierarchies, rules, calculations
                                       • Continuous planning, aggregation,
                                         analysis
                                       • Excel or Web Interface
                                       • “What if” scenario modeling & write-back
                                       • Role-based security and clear audit trails
                                       • Workflow management


                                                                       © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies



Is this your current Budgeting and Planning process?
 Data Sources                          Planning                        And is this the result?

                                                                      Disparate data silos?
      ERP
                                                                      Poor data integrity?
      SCM
                                                                      No audit trail?

      CRM                                                             Valuable business
                                                                      knowledge buried in
            GL                                                        complex workbooks?
 GL
                                                                      Long planning cycles
            GL
                                                                      with many “no-value-
                                                                      add” steps?
   Data
 Warehouse                                                            Inflexible output and
                                                                      reporting?

                                                                                  © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




                                        Analysis and Visualization
                                           • Real-time analysis with in-memory
                                             multidimensional capability
                                           • Slice and dice, drill down/through
                                             capabilities
                                           • High impact data visualizations
                                           • Simplified business view creation
                                             and building
                                           • On-the-fly business view changes
                                           • „What if‟ scenarios with write-back
                                           • Embed live content into MS Office
                                             applications


                                                                        © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




                                       Reporting and Ad Hoc Query
                                          • Simple, intuitive authoring for novice
                                            to experts
                                          • Reports and dashboards to meet the
                                            needs of different users
                                          • Breadth of report coverage –
                                            operational, transactional, managed,
                                            dashboards, ad hoc
                                          • Connect to any type of data and in
                                            any combination – relational, OLAP,
                                            desktop files
                                          • Flexible report delivery via web
                                            interface, PDF, Excel, email or Portal



                                                                        © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies

Breadth of reporting coverage
Managed Reports                                     Production Reports
 One to many reporting                               Large volume
 Flexible prompting/bursting                         Presentation quality formatting
 Scheduled                                           Output to many different
                                                     file types

Transactional & Operational Reports                 Ad-Hoc Reports
Use case: provide a point In                          Interactivity   and flexibility
time picture of performance to
budget, a KPI, or, to monitor                         Self service
indicators                                            Financial information


   Analytical Reports
 High level information                              Survey: 82% of midsize organizations
                                                       looking for Reporting, Analysis and
 drill-down to understand
                                                       Dashboards
details
 Leverages multiple different
                                                      Reporting is still the highest need
data sources across the organization
                                                                                         © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




                                                                      © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies


                       Solving the Business Need




      Information                      Insight                        Action


                                                                               © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




                                                                      © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies


Summary


• Integrated BI & Planning
• Purpose built and priced
  for midsize companies
     Easy to Install,
      Easy to Use,
       Easy to Buy




                                                                       © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




                                                       Download a




                                                 and see for yourself!



                                                                      © 2009 IBM Corporation
Breakthrough Reporting, Analysis and Planning for Midsize Companies




© Copyright IBM Corporation 2008 All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty
of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is
intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license
agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM
operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are
not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are trademarks of
the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others.




                                                                                                                                                                © 2009 IBM Corporation
                                                                                                                                                                                          25

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Breakthrough reporting, analysis and planning tools for midsize companies.

  • 1. Breakthrough Reporting, Analysis and Planning for Midsize Companies Patrick Spedding IBM Cognos Midmarket Solutions Manager, A/NZ © 2009 IBM Corporation
  • 2. Breakthrough Reporting, Analysis and Planning for Midsize Companies Agenda • The opportunity and challenge for midsize companies • Introducing IBM Cognos Express • Case Study: Wendys Old Fashioned Hamburgers NZ • Getting Started: Think Big, Start Small © 2009 IBM Corporation
  • 3. Breakthrough Reporting, Analysis and Planning for Midsize Companies The reality of living in a globally integrated world is upon us. • Tight credit markets and limited access to capital. • Economic downturn and future uncertainty. • Energy shortfalls and erratic commodity prices. • Information explosion and risk/opportunity growth. • Slowing economic superpowers and emerging economies. • Increasingly complex supply chains and empowered consumers. The world is connected: economically, socially and technically. © 2009 IBM Corporation
  • 4. Breakthrough Reporting, Analysis and Planning for Midsize Companies Midmarket companies are clearly focused on improving efficiency, with customer care, business insight and working smarter close behind Top Business Challenges Improving efficiency and reducing costs Improving Efficiency Increasing employee productivity Managing customer relationships and providing Customer better service Care Attracting new customers Better predicting market Business trends and managing risk Insight Collaborating across Working employees, partners and/or Smarter suppliers n=1879 2. How critical is it to address each of the following challenges with regards to improving your business performance and efficiency? Please rate them on a scale of 1 to 5, where 1 is “Not Critical At All” and 5 is “Extremely Critical”. © 2009 IBM Corporation
  • 5. Breakthrough Reporting, Analysis and Planning for Midsize Companies A balancing act for today‟s midmarket executive Differentiate from competitors Optimize costs Reach customers and Maintain secure, reliable improve collaboration infrastructure Greater insights and Manage Legacy Systems better decisions © 2009 IBM Corporation
  • 6. Breakthrough Reporting, Analysis and Planning for Midsize Companies Challenges facing Midsize organizations © 2009 IBM Corporation
  • 7. Breakthrough Reporting, Analysis and Planning for Midsize Companies Challenges Facing Midsize Organizations  Need to be more effective and efficient  Unable to readily view and use their information  Over reliance on spreadsheets  Need solutions to drive competitive advantage  Purpose-built BI and PM perceived as too large Business and complex  Unable to respond to increasing demand from business  Limited budget and resources  Limited BI/PM experience  Growing number of data sources and data volumes IT © 2009 IBM Corporation
  • 8. Breakthrough Reporting, Analysis and Planning for Midsize Companies Information Information-driven and accountable culture through Dashboards and Reports Action Align resources with decisions Insight through Early identification Planning of opportunities and issues through Analysis © 2009 IBM Corporation
  • 9. Breakthrough Reporting, Analysis and Planning for Midsize Companies Dashboards/Reports Information-driven and accountable culture through dashboards and reports Planning Analysis Align resources with decisions through Early identification of Planning opportunities and issues through Analysis © 2009 IBM Corporation
  • 10. Breakthrough Reporting, Analysis and Planning for Midsize Companies IBM Cognos Express The only integrated Reporting, Analysis, Planning, Forecasting and Budgeting solution purpose built and priced for midsize companies © 2009 IBM Corporation
  • 11. Breakthrough Reporting, Analysis and Planning for Midsize Companies Easy to Install Pre-configured solution includes everything required for simple deployment and management Easy to Use Self-service access empowers business users and removes the burden from IT Easy to Buy Packaged and priced right… Start small, start anywhere, deliver immediate value, and grow © 2009 IBM Corporation
  • 12. Breakthrough Reporting, Analysis and Planning for Midsize Companies Easy to Install  Benefits • Preconfigured “No assembly required” – No hidden costs – Minimum resource • All you need - Embedded needed • OLAP, Security, Content store, Web server, Data integration – Quick time to value • Central management console for content, security, licensing and administration 12 © 2009 IBM Corporation
  • 13. Breakthrough Reporting, Analysis and Planning for Midsize Companies Easy to Use • Novice to advanced Users  Benefits • Simple business view creation  Reduce IT Backlog  Reduce burden on IT • Data viewed in business context  Business empowered  Minimum resource • Right interface for the right needed user  Quick time to value • Flexible delivery model 13 © 2009 IBM Corporation
  • 14. Breakthrough Reporting, Analysis and Planning for Midsize Companies Easy to Buy • Buy what you need and  Benefits when you need it  Start small, start anywhere • Low entry price point  Match projects to match resource and budget • No hidden costs constraints  Quick time to business value • Room to grow  Low risk • Affordable 14 © 2009 IBM Corporation
  • 15. Breakthrough Reporting, Analysis and Planning for Midsize Companies Planning, Budgeting, Forecasting • Transforms Excel with a powerful in- memory analytics server for multi- dimensional analysis and planning • Centrally managed data, business hierarchies, rules, calculations • Continuous planning, aggregation, analysis • Excel or Web Interface • “What if” scenario modeling & write-back • Role-based security and clear audit trails • Workflow management © 2009 IBM Corporation
  • 16. Breakthrough Reporting, Analysis and Planning for Midsize Companies Is this your current Budgeting and Planning process? Data Sources Planning And is this the result? Disparate data silos? ERP Poor data integrity? SCM No audit trail? CRM Valuable business knowledge buried in GL complex workbooks? GL Long planning cycles GL with many “no-value- add” steps? Data Warehouse Inflexible output and reporting? © 2009 IBM Corporation
  • 17. Breakthrough Reporting, Analysis and Planning for Midsize Companies Analysis and Visualization • Real-time analysis with in-memory multidimensional capability • Slice and dice, drill down/through capabilities • High impact data visualizations • Simplified business view creation and building • On-the-fly business view changes • „What if‟ scenarios with write-back • Embed live content into MS Office applications © 2009 IBM Corporation
  • 18. Breakthrough Reporting, Analysis and Planning for Midsize Companies Reporting and Ad Hoc Query • Simple, intuitive authoring for novice to experts • Reports and dashboards to meet the needs of different users • Breadth of report coverage – operational, transactional, managed, dashboards, ad hoc • Connect to any type of data and in any combination – relational, OLAP, desktop files • Flexible report delivery via web interface, PDF, Excel, email or Portal © 2009 IBM Corporation
  • 19. Breakthrough Reporting, Analysis and Planning for Midsize Companies Breadth of reporting coverage Managed Reports Production Reports  One to many reporting  Large volume  Flexible prompting/bursting  Presentation quality formatting  Scheduled  Output to many different file types Transactional & Operational Reports Ad-Hoc Reports Use case: provide a point In  Interactivity and flexibility time picture of performance to budget, a KPI, or, to monitor  Self service indicators  Financial information Analytical Reports  High level information  Survey: 82% of midsize organizations looking for Reporting, Analysis and  drill-down to understand Dashboards details  Leverages multiple different  Reporting is still the highest need data sources across the organization © 2009 IBM Corporation
  • 20. Breakthrough Reporting, Analysis and Planning for Midsize Companies © 2009 IBM Corporation
  • 21. Breakthrough Reporting, Analysis and Planning for Midsize Companies Solving the Business Need Information Insight Action © 2009 IBM Corporation
  • 22. Breakthrough Reporting, Analysis and Planning for Midsize Companies © 2009 IBM Corporation
  • 23. Breakthrough Reporting, Analysis and Planning for Midsize Companies Summary • Integrated BI & Planning • Purpose built and priced for midsize companies Easy to Install, Easy to Use, Easy to Buy © 2009 IBM Corporation
  • 24. Breakthrough Reporting, Analysis and Planning for Midsize Companies Download a and see for yourself! © 2009 IBM Corporation
  • 25. Breakthrough Reporting, Analysis and Planning for Midsize Companies © Copyright IBM Corporation 2008 All rights reserved. The information contained in these materials is provided for informational purposes only, and is provided AS IS without warranty of any kind, express or implied. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, these materials. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in these materials to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in these materials may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. IBM, the IBM logo, Cognos, the Cognos logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. © 2009 IBM Corporation 25