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ISO 9001 & 14001
version 2015:
are you ready?
Follow the guide
ISO 9001 and ISO 14001 version 2015 :
behind each issue lies an AFNOR solution
STAY INFORMED
Access first-level information on the new standards by
reading our transition guide, taking part in discussions
on social media or attending regional workshops.
Can’t travel? Stay updated via a 1-hour web-conference.
Order the official versions of the new standards published
in September 2015. Available now online (HTML format), or
you can download and print the PDF versions, legally and
securely.
TRAIN
2 days to help you understand the new requirements of these
standards, 1 day to go into the key points in more depth (risks, life
cycle, etc.) – these training solutions help you get started with the
new versions.
Already familiar with the 2015 changes? Extend your knowledge
in a one-day small-group seminar providing full coverage of the key
changes so that you can map out the right path for your organization.
SELF-ASSESS
Steer your 2015-version quality or environmental approach
with OK Pilot. With this tool you can evaluate your management
system, share your results and set up action plans to achieve
compliance.
PREPARE FOR CERTIFICATION
Need to assess the impact of the 2015 version on your management
system? Do the 20-minute online test and get an overview of your
situation. The 45-minute test is a fuller version providing you with a
roadmap for preparation of an action plan.
Pre-audit survey / Gap analysis. Get a full or personalized
diagnostic to make sure you’re heading in the right direction before
the certification audit. Benefits: a tool to promote understanding and
application of the 2015 versions, assistance in determining means and
resources, a lever for awareness raising and preparing teams for version
2015 certification.
Focus on new concepts. At your next follow-up or renewal audit get
a clear vision of your practices in relation to the new version. Optimize
your auditor’s visit for assessment based on the most significant
subject areas in the 2015 versions (risks, outsourcing,performance
evaluation…).
www.afnor.org
www.afnor.org
Voices of experience…
What users of the
revised versions say
ISO 9001  ISO 14001
certifications,
a 3-year transition period
2015 2016 2017 2018
Expiry of 2004
and 2008 version
certificates
Publication of the 2015
versions of the 2 standards
3-year transition period
Transition:
don’t wait until the last minute,
plan your next audit now based
on ISO 9001:2015
or ISO 14001:2015
“Focusing more closely on commitment by
top management, clearly addressing stakeholders, and
introducing risk management, the 2015 version has
changed for the better.”
“Auditors are approaching audits in a new way. Take, for
example, a recruitment process not completed on time.
A V2008 auditor would have recorded a nonconformity
straight away, whereas now the auditor asks if there is a
risk to the enterprise’s activity.”
“The 2015 version is much more flexible; it leaves
the choice of means up to enterprises. Auditors are
interested in the relevance of these choices rather than in
the presence or absence of any particular element. This
standard adopts a common-sense approach!”
“The 2015 versions are a real opportunity for enterprises.
They will be able to build a strategy around their internal
and external issues, taking all relevant interested parties
into consideration, not just customers.”
“One of the major merits of the 2015 version, for the
enterprise’s top manager, is to be able to benefit from a
medium- and long-term strategic vision, to plan the future
of your enterprise over 5 years, 10 years or more.”
Comments made during training courses
“understanding the requirements of the new version”:
“The teaching style of this training course makes it easy
to learn new skills. I strongly recommend it for people
who use the standard in their daily work.”
“This training course is a good exercise in terms of
clarifying our knowledge of ISO 9001. Quizzes, workshops,
role play... everything is there to help familiarize us
with the standard and prepare for the changes.”
“The training course is lively and fun with multiple
benefits, highly practical application examples and a
friendly ambiance!”
The new-generation
standards foster an
entrepreneurial
spirit
Alignment of the management system with
the enterprise’s strategy.
Control of the entire value chain (suppliers,
subcontractors, etc.), or life cycle analysis
(ISO 14001).
Measuring and improving performance.
Making document management less
burdensome.
Adoption of a common structure for management
systems (60% common requirements - a great
incentive to integrate other management systems).
6 good reasons
for your enterprise
to adopt the 2015 version
1 You capitalize on your quality or environmental
approach; you promote it and simplify it to (re)motivate
your colleagues.
2 You steer your enterprise’s performance.
3 You have a more precise understanding of the
expectations of your interested parties (customers,
supplier, partners, etc.).
4 You control your risks and are better able to resist
market pressures.
5 You reduce costs and lead times.
6 You encourage knowledge transfer and learning.
It’s a proven fact, certification leads
to improved performance for enterprises
ISO 9001 certification increases export market share by 7%.
It improves consideration of customers.
It has a positive effect on innovation.
It encourages team work.
It improves productivity regardless of sector.
It is held by over 1 million certified enterprises worldwide (ISO Survey 2014).
In the case of ISO 14001-certified enterprises:
	  Productivity: + 21%
	  Work-related accidents: - 15%
Report a 16% increase in revenue.
Source: the Organization Performance Circle, Paris Dauphine University.
www.afnor.org
11 rue Francis de Pressensé - 93571 La Plaine Saint-Denis cedex - France
Tél. : +33 (0)1 41 62 80 00 - Fax. : +33 (0)1 49 17 90 00
www.afnor.org
ISO 9001  14001
version 2015:
are you ready?
Follow the guide
About AFNOR Group
The new-generation
standards foster an
entrepreneurial
spirit
Alignment of the management system with
the enterprise’s strategy.
Control of the entire value chain (suppliers,
subcontractors, etc.), or life cycle analysis
(ISO 14001).
Measuring and improving performance.
Making document management less
burdensome.
Adoption of a common structure for management
systems (60% common requirements - a great
incentive to integrate other management systems).
6 good reasons
for your enterprise
to adopt the 2015 version
1 You capitalize on your quality or environmental
approach; you promote it and simplify it to (re)motivate
your colleagues.
2 You steer your enterprise’s performance.
3 You have a more precise understanding of the
expectations of your interested parties (customers,
supplier, partners, etc.).
4 You control your risks and are better able to resist
market pressures.
5 You reduce costs and lead times.
6 You encourage knowledge transfer and learning.
International
Algeria • Australia • Bolivia • Brasil
Bulgaria • Canada • China • France
Gabon • Germany • India • Italia
Iran • Ivory Coast • Japan • Korea
Lebanon • Madagascar • Malaysia
Mauritius • Mexico • Morocco
New Caledonia • Pakistan • Poland
Portugal • Romania • Russia
Senegal • Spain • Taiwan • Thailand
Tunisia • Turkey • United-Kingdom
United-States • Vietnam
France
Bordeaux
Lille
Limoges
Lyon
Marseille
Montpellier
Nancy
Nantes
Orléans
Paris
Rennes
Rouen
Toulouse
In France, and worldwide, AFNOR Group offers
services and solutions based on voluntary
standards, thereby fostering confidence
and economic growth. AFNOR Group has
1,300 employees and deploys its services in
around 100 countries for 70,000 customers.
AFNORGroupCommunication-S1501130/EN-11/2016-Graphicdesign:GAYA-©Fotolia-DocumentprintedonPEFC-certifiedpaperBVC/CdC/10-31-1427.
Read the latest on the new-version standards
PROMOTING
SUSTAINABLEFOREST
MANAGEMENT
PEFC/10-31-1427
Recycleallyour
paperproducts
withEcofolio.
It’s a proven fact, certification leads
to improved performance for enterprises
ISO 9001 certification increases export market share by 7%.
It improves consideration of customers.
It has a positive effect on innovation.
It encourages team work.
It improves productivity regardless of sector.
It is held by over 1 million certified enterprises worldwide (ISO Survey 2014).
In the case of ISO 14001-certified enterprises:
	  Productivity: + 21%
	  Work-related accidents: - 15%
Report a 16% increase in revenue.
Source: the Organization Performance Circle, Paris Dauphine University.
ISO 9001
ISO 14001
www.afnor.org

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ISO 9001 & 14001 version 2015: are you ready? Follow the guide

  • 1. ISO 9001 & 14001 version 2015: are you ready? Follow the guide
  • 2. ISO 9001 and ISO 14001 version 2015 : behind each issue lies an AFNOR solution STAY INFORMED Access first-level information on the new standards by reading our transition guide, taking part in discussions on social media or attending regional workshops. Can’t travel? Stay updated via a 1-hour web-conference. Order the official versions of the new standards published in September 2015. Available now online (HTML format), or you can download and print the PDF versions, legally and securely. TRAIN 2 days to help you understand the new requirements of these standards, 1 day to go into the key points in more depth (risks, life cycle, etc.) – these training solutions help you get started with the new versions. Already familiar with the 2015 changes? Extend your knowledge in a one-day small-group seminar providing full coverage of the key changes so that you can map out the right path for your organization. SELF-ASSESS Steer your 2015-version quality or environmental approach with OK Pilot. With this tool you can evaluate your management system, share your results and set up action plans to achieve compliance. PREPARE FOR CERTIFICATION Need to assess the impact of the 2015 version on your management system? Do the 20-minute online test and get an overview of your situation. The 45-minute test is a fuller version providing you with a roadmap for preparation of an action plan. Pre-audit survey / Gap analysis. Get a full or personalized diagnostic to make sure you’re heading in the right direction before the certification audit. Benefits: a tool to promote understanding and application of the 2015 versions, assistance in determining means and resources, a lever for awareness raising and preparing teams for version 2015 certification. Focus on new concepts. At your next follow-up or renewal audit get a clear vision of your practices in relation to the new version. Optimize your auditor’s visit for assessment based on the most significant subject areas in the 2015 versions (risks, outsourcing,performance evaluation…). www.afnor.org
  • 3. www.afnor.org Voices of experience… What users of the revised versions say ISO 9001 ISO 14001 certifications, a 3-year transition period 2015 2016 2017 2018 Expiry of 2004 and 2008 version certificates Publication of the 2015 versions of the 2 standards 3-year transition period Transition: don’t wait until the last minute, plan your next audit now based on ISO 9001:2015 or ISO 14001:2015 “Focusing more closely on commitment by top management, clearly addressing stakeholders, and introducing risk management, the 2015 version has changed for the better.” “Auditors are approaching audits in a new way. Take, for example, a recruitment process not completed on time. A V2008 auditor would have recorded a nonconformity straight away, whereas now the auditor asks if there is a risk to the enterprise’s activity.” “The 2015 version is much more flexible; it leaves the choice of means up to enterprises. Auditors are interested in the relevance of these choices rather than in the presence or absence of any particular element. This standard adopts a common-sense approach!” “The 2015 versions are a real opportunity for enterprises. They will be able to build a strategy around their internal and external issues, taking all relevant interested parties into consideration, not just customers.” “One of the major merits of the 2015 version, for the enterprise’s top manager, is to be able to benefit from a medium- and long-term strategic vision, to plan the future of your enterprise over 5 years, 10 years or more.” Comments made during training courses “understanding the requirements of the new version”: “The teaching style of this training course makes it easy to learn new skills. I strongly recommend it for people who use the standard in their daily work.” “This training course is a good exercise in terms of clarifying our knowledge of ISO 9001. Quizzes, workshops, role play... everything is there to help familiarize us with the standard and prepare for the changes.” “The training course is lively and fun with multiple benefits, highly practical application examples and a friendly ambiance!”
  • 4. The new-generation standards foster an entrepreneurial spirit Alignment of the management system with the enterprise’s strategy. Control of the entire value chain (suppliers, subcontractors, etc.), or life cycle analysis (ISO 14001). Measuring and improving performance. Making document management less burdensome. Adoption of a common structure for management systems (60% common requirements - a great incentive to integrate other management systems). 6 good reasons for your enterprise to adopt the 2015 version 1 You capitalize on your quality or environmental approach; you promote it and simplify it to (re)motivate your colleagues. 2 You steer your enterprise’s performance. 3 You have a more precise understanding of the expectations of your interested parties (customers, supplier, partners, etc.). 4 You control your risks and are better able to resist market pressures. 5 You reduce costs and lead times. 6 You encourage knowledge transfer and learning. It’s a proven fact, certification leads to improved performance for enterprises ISO 9001 certification increases export market share by 7%. It improves consideration of customers. It has a positive effect on innovation. It encourages team work. It improves productivity regardless of sector. It is held by over 1 million certified enterprises worldwide (ISO Survey 2014). In the case of ISO 14001-certified enterprises: Productivity: + 21% Work-related accidents: - 15% Report a 16% increase in revenue. Source: the Organization Performance Circle, Paris Dauphine University. www.afnor.org
  • 5. 11 rue Francis de Pressensé - 93571 La Plaine Saint-Denis cedex - France Tél. : +33 (0)1 41 62 80 00 - Fax. : +33 (0)1 49 17 90 00 www.afnor.org ISO 9001 14001 version 2015: are you ready? Follow the guide About AFNOR Group The new-generation standards foster an entrepreneurial spirit Alignment of the management system with the enterprise’s strategy. Control of the entire value chain (suppliers, subcontractors, etc.), or life cycle analysis (ISO 14001). Measuring and improving performance. Making document management less burdensome. Adoption of a common structure for management systems (60% common requirements - a great incentive to integrate other management systems). 6 good reasons for your enterprise to adopt the 2015 version 1 You capitalize on your quality or environmental approach; you promote it and simplify it to (re)motivate your colleagues. 2 You steer your enterprise’s performance. 3 You have a more precise understanding of the expectations of your interested parties (customers, supplier, partners, etc.). 4 You control your risks and are better able to resist market pressures. 5 You reduce costs and lead times. 6 You encourage knowledge transfer and learning. International Algeria • Australia • Bolivia • Brasil Bulgaria • Canada • China • France Gabon • Germany • India • Italia Iran • Ivory Coast • Japan • Korea Lebanon • Madagascar • Malaysia Mauritius • Mexico • Morocco New Caledonia • Pakistan • Poland Portugal • Romania • Russia Senegal • Spain • Taiwan • Thailand Tunisia • Turkey • United-Kingdom United-States • Vietnam France Bordeaux Lille Limoges Lyon Marseille Montpellier Nancy Nantes Orléans Paris Rennes Rouen Toulouse In France, and worldwide, AFNOR Group offers services and solutions based on voluntary standards, thereby fostering confidence and economic growth. AFNOR Group has 1,300 employees and deploys its services in around 100 countries for 70,000 customers. AFNORGroupCommunication-S1501130/EN-11/2016-Graphicdesign:GAYA-©Fotolia-DocumentprintedonPEFC-certifiedpaperBVC/CdC/10-31-1427. Read the latest on the new-version standards PROMOTING SUSTAINABLEFOREST MANAGEMENT PEFC/10-31-1427 Recycleallyour paperproducts withEcofolio. It’s a proven fact, certification leads to improved performance for enterprises ISO 9001 certification increases export market share by 7%. It improves consideration of customers. It has a positive effect on innovation. It encourages team work. It improves productivity regardless of sector. It is held by over 1 million certified enterprises worldwide (ISO Survey 2014). In the case of ISO 14001-certified enterprises: Productivity: + 21% Work-related accidents: - 15% Report a 16% increase in revenue. Source: the Organization Performance Circle, Paris Dauphine University. ISO 9001 ISO 14001 www.afnor.org