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© Gladeana McMahon, 2013
WHY PERFECTIONISM AT
WORK DOESN’T PAY
Gladeana McMahon
Perfectionism is not the
healthy or effective pursuit
of Excellence
© Gladeana McMahon, 2013
Perfectionists tend to
• Worry obsessively
• Spend more time on activities
• Exhibit aggressive behaviour
• Place unrealistic demands on self &
others
© Gladeana McMahon, 2013
© Gladeana McMahon, 2013
Perfectionists tend to
• Micro manage (control and fear)
• Procrastinate (putting off tasks or
taking more time)
• Avoid situations perceived as
threatening (new tasks or change)
In essence
Perfectionists tend to
• Set unrealistic standards unlikely to
be attained
• Never be satisfied as can never attain
the desired outcome
• Become stressed when faced with
failure and disappointment
© Gladeana McMahon, 2013
© Gladeana McMahon, 2013
In essence
Perfectionists tend to
• Be preoccupied with thoughts of fear of
failure and disapproval
• Link mistakes with a lack of self-worth
and ability
• Become defensive and emotional when
faced with an error
© Gladeana McMahon, 2013
Impact on
Organizations
• Managers can find perfectionists hard
to manage
• Colleagues can find perfectionists
difficult to work with
• Juniors can be at the mercy of
perfectionists
© Gladeana McMahon, 2013
Impact on
Organizations
• Lack of creativity, especially
important in challenging times
• Loosing talent due to poor work-life
balance
• Risk aversion can hold back much
needed change
© Gladeana McMahon, 2013
Fairplace and Cass
Business School
Study 2007
• 54 managers
• Talent Tracker 360 tool
© Gladeana McMahon, 2013
Fairplace and Cass
Business School
Study 2007
Current
• 1,852 respondents from 70
organisations
• 32% being senior managers and
above
© Gladeana McMahon, 2013
Fairplace and Cass
Business School
Study 2007
Successful leadership qualities
• Open-minded
• Courageous
• Have personal impact
• Empower others
© Gladeana McMahon, 2013
Fairplace and Cass
Business School
Study 2007
Successful leadership qualities
• Build strong teams
• Are adaptable
• Ability to admit mistakes
© Gladeana McMahon, 2013
The Technical
Specialist Challenge
• Leaders whose earlier rise has been
based on making the right decision
• Retaining the elements needed to make
good decisions
• The wisdom to know when good is
enough
© Gladeana McMahon, 2013
Tools for Identifying
Perfectionists
Hogan Development Scale (HDS)
• 11 common dysfunctional dispositions
• Management Derailment
• Alienating colleagues and direct reports
undermines the effectiveness
© Gladeana McMahon, 2013
Tools for Identifying
Perfectionists
Talent Tracker 360
• Used to capture development needs
• Based on the Cass Study
© Gladeana McMahon, 2013
Tools for Identifying
Perfectionists
Occupational Personality Questionnaire
(OPQ)
• Low controlling scores = others take
charge
• High controlling scores = take the lead
© Gladeana McMahon, 2013
Is there an
Alternative?
The Healthy Achiever
• Sets high standards that stretch the
individual
• Enjoys the process as well as the end
product
© Gladeana McMahon, 2013
Is there an
Alternative?
• Experiences concern about failure and
disapproval but learns and moves on
• Treats mistakes as part of a life long
learning process
• Sees Feedback as constructive
© Gladeana McMahon, 2013
Becoming a Healthy
Achiever
• Use of psychometric tools to identify
personal patterns of behaviour
• Coaching focuses on thinking style and
behaviour (e.g. developing a self
enhancing thinking style)
Gladeana McMahon
www.gladeanamcmahon.com
www.cognitivebehaviouralcoachingworks.com
© Gladeana McMahon, 2013

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Why Perfectionism at Work Doesn't Pay

  • 1. © Gladeana McMahon, 2013 WHY PERFECTIONISM AT WORK DOESN’T PAY Gladeana McMahon
  • 2. Perfectionism is not the healthy or effective pursuit of Excellence © Gladeana McMahon, 2013
  • 3. Perfectionists tend to • Worry obsessively • Spend more time on activities • Exhibit aggressive behaviour • Place unrealistic demands on self & others © Gladeana McMahon, 2013
  • 4. © Gladeana McMahon, 2013 Perfectionists tend to • Micro manage (control and fear) • Procrastinate (putting off tasks or taking more time) • Avoid situations perceived as threatening (new tasks or change)
  • 5. In essence Perfectionists tend to • Set unrealistic standards unlikely to be attained • Never be satisfied as can never attain the desired outcome • Become stressed when faced with failure and disappointment © Gladeana McMahon, 2013
  • 6. © Gladeana McMahon, 2013 In essence Perfectionists tend to • Be preoccupied with thoughts of fear of failure and disapproval • Link mistakes with a lack of self-worth and ability • Become defensive and emotional when faced with an error
  • 7. © Gladeana McMahon, 2013 Impact on Organizations • Managers can find perfectionists hard to manage • Colleagues can find perfectionists difficult to work with • Juniors can be at the mercy of perfectionists
  • 8. © Gladeana McMahon, 2013 Impact on Organizations • Lack of creativity, especially important in challenging times • Loosing talent due to poor work-life balance • Risk aversion can hold back much needed change
  • 9. © Gladeana McMahon, 2013 Fairplace and Cass Business School Study 2007 • 54 managers • Talent Tracker 360 tool
  • 10. © Gladeana McMahon, 2013 Fairplace and Cass Business School Study 2007 Current • 1,852 respondents from 70 organisations • 32% being senior managers and above
  • 11. © Gladeana McMahon, 2013 Fairplace and Cass Business School Study 2007 Successful leadership qualities • Open-minded • Courageous • Have personal impact • Empower others
  • 12. © Gladeana McMahon, 2013 Fairplace and Cass Business School Study 2007 Successful leadership qualities • Build strong teams • Are adaptable • Ability to admit mistakes
  • 13. © Gladeana McMahon, 2013 The Technical Specialist Challenge • Leaders whose earlier rise has been based on making the right decision • Retaining the elements needed to make good decisions • The wisdom to know when good is enough
  • 14. © Gladeana McMahon, 2013 Tools for Identifying Perfectionists Hogan Development Scale (HDS) • 11 common dysfunctional dispositions • Management Derailment • Alienating colleagues and direct reports undermines the effectiveness
  • 15. © Gladeana McMahon, 2013 Tools for Identifying Perfectionists Talent Tracker 360 • Used to capture development needs • Based on the Cass Study
  • 16. © Gladeana McMahon, 2013 Tools for Identifying Perfectionists Occupational Personality Questionnaire (OPQ) • Low controlling scores = others take charge • High controlling scores = take the lead
  • 17. © Gladeana McMahon, 2013 Is there an Alternative? The Healthy Achiever • Sets high standards that stretch the individual • Enjoys the process as well as the end product
  • 18. © Gladeana McMahon, 2013 Is there an Alternative? • Experiences concern about failure and disapproval but learns and moves on • Treats mistakes as part of a life long learning process • Sees Feedback as constructive
  • 19. © Gladeana McMahon, 2013 Becoming a Healthy Achiever • Use of psychometric tools to identify personal patterns of behaviour • Coaching focuses on thinking style and behaviour (e.g. developing a self enhancing thinking style)